Temporary Accommodation Housing Officer Job at Vox Consultants (East London)

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Property Assistant - Temporary Accommodation Officer

We are seeking a motivated and customer-focused Property Assistant to deliver hi...

Location

United Kingdom , Peterborough

Salary:

32061.00 - 35412.00 GBP / Year

Peterborough City Council

Expiration Date

July 08, 2026

Requirements

Strong housing management knowledge
Proven experience of carrying out property inspections, ideally within temporary accommodation or the social housing sector
Confident in identifying property condition issues, ensuring standards are met, and taking appropriate action to maintain safe, compliant accommodation
Professional, customer-focused approach
Ability to work effectively within policies and procedures while supporting vulnerable clients
Works collaboratively with colleagues and partner agencies

Job Responsibility

Conduct daily room inspections on temporary accommodation properties occupied by single clients placed there by Peterborough City Council
Take a proactive and leading role in tenancy management issues including anti-social behaviour, property condition, safeguarding, domestic abuse and tenancy fraud/misuse cases
Enforce the terms of license agreements, including providing clients with accurate and appropriate advice about their rights and responsibilities in relation to their license agreement and where necessary providing professional and excellent quality information to the Council's Legal Team to enable legal action to be taken where necessary
Liaise and work with support providers on such issues as unauthorized occupancy /abandonment/squatting, harassment, domestic violence, neighbour nuisance and anti-social behaviour adopting a joint approach that seeks to retain accommodation where possible
Support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims
Support the wider Housing Options service, where required, in communicating with clients while in the accommodation
Work closely and supportively with other team members and liaise effectively with other departments to ensure a coordinated and responsive service is provided
Provide timely and effective reports to managers

What we offer

Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
Buy up to 10 days additional annual leave (pro-rata)
Access to car lease scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
Access to development opportunities including apprenticeships to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to our equality, diversity and inclusion network
Opportunities to receive Employee Recognition Awards

Fulltime

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Temporary Accommodation Officer

Temporary Accommodation Officer We are currently recruiting for a Temporary Acco...

Location

United Kingdom , London

Salary:

30.67 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience working in housing, homelessness, or temporary accommodation services
Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996
Experience managing caseloads and working with vulnerable individuals
Ability to handle challenging situations including anti-social behaviour and safeguarding concerns
Good IT skills and experience using housing management systems
Strong communication, organisation, and problem-solving skills
Ability to work independently and across multiple sites

Job Responsibility

Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets
Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required
Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities
Coordinate support for vulnerable residents and refer to appropriate internal and external agencies
Oversee property standards, including inventories, cleanliness, and maintenance requests
Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently
Respond to incidents, emergencies, and health & safety risks within hostel environments
Maintain accurate data using housing management systems (e.g. NEC / Northgate / Info@Work)
Build effective working relationships with stakeholders, partners, and service providers
Respond to enquiries and contribute to complaint handling in line with council procedures

Fulltime

Temporary Accommodation Placements Officer

We are currently recruiting for a Temporary Accommodation Placements Officer to ...

Location

United Kingdom , North London

Salary:

26.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience working in housing, homelessness, or temporary accommodation
Good understanding of housing legislation and statutory duties
Strong customer service skills, with experience supporting vulnerable residents
Confident handling challenging conversations and complex cases
Excellent organisational and administrative skills
Strong communication skills, both written and verbal
Ability to work collaboratively across teams and services
Comfortable using housing systems and maintaining accurate records

Job Responsibility

Source and book temporary accommodation placements on a daily basis
Assess housing needs and place homeless households into suitable accommodation
Manage the full placements process, including sign-ups and tenancy endings
Provide housing advice and support to residents, including handling complex and sensitive cases
Conduct difficult conversations, including refusals and duty discharges
Work closely with internal teams to deliver effective housing solutions
Arrange logistics such as transport, removals, and storage where required
Maintain accurate records on housing systems and ensure compliance with legal requirements
Support emergency decants and transfers

Fulltime

Temporary Technical Officer - Housing

Join a forward-thinking and community-focused organisation dedicated to deliveri...

Location

United Kingdom , Invergordon

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Educated and experienced in a building-related discipline, with a trade or construction qualification
Proficient in ICT tools, including Microsoft 365 applications such as Word, Excel, PowerPoint, and Project
Strong organisational skills with the ability to prioritise and manage a diverse workload effectively
Excellent written communication and report-writing skills
Ability to interpret bills of quantities, technical drawings, building contracts, and specifications
Experience in managing budgets and preparing reports
Full UK driving licence and access to a vehicle, with willingness to travel within the Highlands and occasionally outside the region
Professional, calm, and confident manner, with the ability to work well within multi-disciplinary teams
Strong commitment to ESG principles and sustainable practices
Flexible working hours to accommodate project needs and site visits

Job Responsibility

Contribute to the successful delivery of repairs and Void services across homes, buildings, and property holdings within a designated geographical area
Ensure compliance with Health & Safety regulations and other statutory requirements, including EESSH/SHQS standards
Manage contractors effectively to ensure service delivery meets set standards and contractual obligations
Assist in the planning and delivery of scheduled and cyclical maintenance programmes
Undertake Stock Condition Surveys of Void properties to inform maintenance and investment planning
Maintain accurate records of work and property data within the CRM system

Fulltime

Emergency Accommodation Officer

Job Title: Emergency Accommodation Officer North London £26.57 per hour (Umbrell...

Location

United Kingdom , North London

Salary:

26.57 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Strong customer service skills with a patient and empathetic approach
Experience working within housing, homelessness, or supported accommodation
Good knowledge of Housing Benefit and tenancy/licence agreements
Understanding of Health & Safety regulations
Ability to manage challenging situations and support vulnerable residents
Confident in reporting and escalating issues appropriately

Job Responsibility

Support residents with sign-up of Licence Agreements and Housing Benefit forms
Liaise closely with Housing Case Workers and internal teams
Report repairs, incidents, accidents, and safeguarding concerns promptly
Ensure residents adhere to the terms of their Licence Agreements
Supervise cleaning staff to maintain high standards of cleanliness
Monitor and enforce Health & Safety compliance across the building
Act as a point of contact for residents, providing guidance and support
Escalate issues to relevant authorities where necessary

Fulltime

Accommodation Officer

The Accommodation Officer will provide an efficient, high-quality, and customer-...

Location

United Kingdom , Hillingdon

Salary:

34.00 GBP / Hour

AESN Limited

Expiration Date

Until further notice

Requirements

Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or experience
5 or more GCSEs including English and Maths (Grade C/level 4 or above)
Evidence of continuing personal and professional development
Full driving licence and use of a vehicle
Experience of working in a customer facing role delivering a responsive housing service to vulnerable residents
Experience in implementing private rented sector (PRS) housing standards, including Housing Health and Safety Rating System (HHSRS), gas and electricity compliance, Energy Performance Certificates (EPC), licensing, and management and regulations of Houses in Multiple Occupation (HMOs)
Significant experience in collaborating to improve outcomes for homelessness applicants and their households
Experience of efficiently utilising time and resources to achieve demanding goals and meet tight deadlines
Proven ability to collaborate with multiple stakeholders to achieve successful results
The ability to work independently, manage and organise own tasks, while actively identifying and solving problems

Job Responsibility

Assist with the Procurement of new TA properties
Allocate cost effective PRS and TA
Perform both proactive, scheduled inspections and reactive, ad hoc inspections as necessary
Ensure that all TA and PRS housing meets the required standards and compliance
Set up new TA and PRS properties on the IT system
Accurately and promptly record all inspection and compliance data on IT and data systems
Manage TA and PRS housing leases and contracts, ensuring suppliers comply with lease terms and is compliant with agreements
Support the management of TA and PRS housing, ensuring residents comply with their agreements and promptly take remedial action when necessary
Ensure accommodation is used efficiently and effectively, maintained, and repaired to required standards
Collaborate with Caseworkers to manage nightly paid temporary accommodation, conducting both planned and ad hoc inspections

What we offer

Hybrid working

Fulltime

Accommodation Officer

We are currently recruiting for an experienced Accommodation Officer to join a l...

Location

United Kingdom , North West London

Salary:

29.51 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience in temporary accommodation / accommodation procurement or housing management
Must have experience working in a local authority or council
Strong knowledge of property standards and contract management
Excellent communication and stakeholder management skills
Ability to work independently in a fast-paced environment
Must hold valid business insurance
Must have use of a car for business purposes

Job Responsibility

Work with landlords and accommodation providers to procure all types of accommodation for homeless households
Contract manage accommodation providers to ensure service delivery standards are met
Carry out property inspections once accommodation is occupied, including emergency accommodation, ensuring properties continue to meet required standards
Provide a full housing management service for accommodation leased to the council
Manage rent collection and address housing management issues as they arise
Maintain accurate records and case notes in line with council policies and procedures
Work collaboratively with internal teams and external partners to resolve issues efficiently

Fulltime

Re-Housing Pathway Officer

A local authority in Hertfordshire is seeking an experienced Rehousing Pathway O...

Location

United Kingdom , Hertfordshire

Salary:

25.00 - 27.00 GBP / Hour

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Strong communication skills and the ability to engage empathetically with customers facing challenging circumstances
Experience managing a varied caseload in a housing, homelessness, or support setting
Good understanding of homelessness legislation, temporary accommodation, and the private rented sector
Ability to problem-solve, overcome barriers, and support customers toward positive housing outcomes
Confident using case management systems and Microsoft Office
Strong negotiation and advocacy skills when working with landlords and partner agencies
Ability to work independently while managing competing priorities
GCSE Maths and English (Grades A–C or equivalent)
Previous experience working within housing or homelessness services

Job Responsibility

Conduct face-to-face assessments with households to explore housing options and assess support needs
Identify any risks or safeguarding concerns and make appropriate referrals to partner agencies
Act as the main point of contact for customers, partner organisations, and internal teams
Work alongside Homelessness Officers to ensure customers understand and progress actions within their Personalised Housing Plan (PHP)
Maintain regular contact with customers to monitor progress and encourage engagement
Support households in identifying suitable private rented sector accommodation
Complete affordability checks and income/expenditure assessments
Assist with property searches and attend viewings where necessary
Provide practical support to ensure a smooth transition into settled accommodation
Maintain accurate case records and documentation in line with service procedures and data protection requirements

Fulltime

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Temporary Accommodation Housing Officer

Job Description

Job Responsibility

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