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Alfa Laval Logo Alfa Laval · Logistics

Temp-Order Handler

China, Kunshan · Job Posted June 09, 2026
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Job Description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Job Responsibility

  • Resolve first level support requests from Customers, Sales Companies, Suppliers, and Forwarders
  • Escalating to Order Support when necessary
  • Accurately processing, facilitating changes and updates to customer and supplier purchase orders according to standard SOP’s in an ERP system
  • Assist in shipping arrangements and documents for customer orders
  • Coordinating with support functions (Order Support, Whse, Quality, etc) when needed

Requirements

  • Relevant education
  • Preferred 2+ years of service experience in a distribution / operations environment
  • Proficient typing ability
  • Ability to communicate clearly and effectively both written and verbally in English and local language
  • organized
  • detail oriented
  • Team player
  • Sense of urgency
  • Service minded
  • Willingness to learn, change, and adapt
  • Is driven to handle customer / supplier requests in a speedy manner
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