Temp Life Science Customer Experience Advisor, Office Angels

Office Angels

Location:
United Kingdom, London

Category:
Customer Service

Contract Type:
Not provided

Salary:

14.20 GBP / Hour

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Job Description:

This exciting role could be an ideal role for a Life Science graduate who has Customer service experience. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in Office) | Offices based in Canary Wharf | £14.20ph | 37 hours per week (Monday to Friday) | 6 months temporary

Job Responsibility:

Responsible for the day-to-day operation and delivery of the client's main enquiry contact channels and services
Support day-to-day operation of contact channels (e.g., telephone and emails)
Support with enquiries including library and scientific information retrieval services, research support & literary searches
Ensuring excellent standards of customer experience are maintained
Answering and resolving queries at first contact where possible
Logging and monitoring all enquiries via the Portal
Following up on outstanding enquiries and escalating where required

Requirements:

Life Science background and degree
Strong knowledge of Microsoft Excel
Customer service experience

What we offer:

Weekly pay every Friday
Easy timesheet accessibility with mobile support
Up to 29 days annual leave
Perks at work and discount schemes for all major retailers and over 150 high street stores
Access to free eye-care vouchers and discounts towards glasses for VDU purposes
Access to well-being platforms
FREE access to online LinkedIn Learning courses
Temp of the Month awards
Dedicated consultant to support your job search and offer expert interview tips

Additional Information:

Job Posted:
October 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Temp Life Science Customer Experience Advisor