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Temp Life Science Customer Experience Advisor

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Office Angels

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Location:
United Kingdom , London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

14.20 GBP / Hour
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Job Description:

This exciting role could be an ideal role for a Life Science graduate who has Customer service experience. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in Office) | Offices based in Canary Wharf | £14.20ph | 37 hours per week (Monday to Friday) | 6 months temporary

Job Responsibility:

  • Responsible for the day-to-day operation and delivery of the client's main enquiry contact channels and services
  • Support day-to-day operation of contact channels (e.g., telephone and emails)
  • Support with enquiries including library and scientific information retrieval services, research support & literary searches
  • Ensuring excellent standards of customer experience are maintained
  • Answering and resolving queries at first contact where possible
  • Logging and monitoring all enquiries via the Portal
  • Following up on outstanding enquiries and escalating where required

Requirements:

  • Life Science background and degree
  • Strong knowledge of Microsoft Excel
  • Customer service experience
What we offer:
  • Weekly pay every Friday
  • Easy timesheet accessibility with mobile support
  • Up to 29 days annual leave
  • Perks at work and discount schemes for all major retailers and over 150 high street stores
  • Access to free eye-care vouchers and discounts towards glasses for VDU purposes
  • Access to well-being platforms
  • FREE access to online LinkedIn Learning courses
  • Temp of the Month awards
  • Dedicated consultant to support your job search and offer expert interview tips

Additional Information:

Job Posted:
October 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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