Temp Concierge Job at Robert Half (Charlotte)

Job Description

We are looking for a Temp Concierge with relevant experience and attention to detail to join our team on a contract basis in Charlotte, North Carolina. This role involves providing exceptional front desk and guest services at a high-profile location, ensuring smooth operations and a positive experience for all visitors. The position will cover for a leave period, with an opportunity to begin a few weeks prior for training and onboarding.

Job Responsibility

Serve as the primary point of contact at the front desk, greeting visitors and addressing inquiries with courtesy and a focus on service
Collaborate closely with the security team to maintain the safety and security of the building and its occupants
Oversee the daily operations of a 47-floor building, serving approximately 3,000 individuals
Assist in coordinating and setting up events in the lobby, ensuring all arrangements meet high standards
Provide guidance and support to tenants and guests, offering solutions to any issues or concerns
Maintain a neat and detail-oriented appearance, adhering to uniform requirements and representing the organization effectively
Utilize computer systems, including Microsoft Office and Internet applications, to perform administrative tasks and correspondence
Respond promptly to email and phone inquiries, ensuring clear and efficient communication
Uphold organizational policies and procedures, ensuring compliance with established standards
Remain adaptable and flexible to handle dynamic situations and anticipate the needs of others

Requirements

Proven experience in front desk, concierge, or guest services roles in a detail-oriented environment
Excellent interpersonal and communication skills, both verbal and written
Strong organizational abilities with the capacity to manage multiple tasks effectively
Proficiency in computer literacy, including Microsoft Office and Internet applications
Ability to stand for extended periods, unless medically accommodated
A detail-oriented demeanor with a positive and engaging personality
Demonstrated ability to collaborate with security teams and other departments
Flexibility and initiative to address challenges and adapt to changing priorities

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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