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We are looking for a dedicated Teller to join our team in Monterey, California. In this Contract to permanent position, you will play a vital role in providing exceptional service to customers while managing transactions and ensuring compliance with banking procedures. If you have strong attention to detail, enjoy working with numbers, and excel in customer service, this role is perfect for you.
Job Responsibility:
Process customer deposits and withdrawals accurately, ensuring all required documents are complete and properly authorized
Handle cash transactions, including checks, savings withdrawals, and cash advances, while adhering to authorization limits
Operate a computer system to manage account activity, resolve transaction issues, and determine account balances
Assist with night depository tasks, such as logging and processing deposits, issuing receipts, and handling change orders
Monitor customer accounts for memo postings and apply holds for uncollected funds when necessary
Accept loan or installment payments, record them accurately, and forward them to the relevant department for processing
Balance the cash drawer daily, verify cash returned to the vault, and order cash supplies as needed
Deliver excellent customer service by addressing inquiries and resolving issues within defined authority
Travel to other branch locations to provide teller coverage when required
Support vault operations, including opening, closing, and balancing currency and coin inventory
Requirements:
Minimum of 1 year of experience in a teller or retail banking role
Proficiency in cash handling and banking transactions
Familiarity with bank operations and compliance procedures
Strong customer service and communication skills
Ability to balance cash drawers and maintain accuracy in financial transactions
Capability to operate computer systems for account management and transaction processing
Flexibility to travel to other branches when needed
Commitment to ethical standards and organizational values
What we offer:
medical, vision, dental, and life and disability insurance