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Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
Job Responsibility:
To provide high quality service to customers
to communicate effectively to meet various customer needs
to assist in regulatory reports and returns
to support counter administrative work.
Requirements:
Bachelor degree or above (recognized by the state)
one year or above working experience is preferred
experience in customer facing function is preferred
result-driven and able to work under pressure
highly responsibility in working in charge
strong interpersonal skills and effective presentation skills
customer-centric service mindset
good spoken and written English is a plus.
Nice to have:
Experience in customer facing function is preferred
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