Teller, Citi - Job Offer

Citi

Location:
Mexico, Martínez de la Torre

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including client-facing services and processing transactions, while aiming to deliver optimal customer service and help the branch generate revenue.

Job Responsibility:

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
Identify referral opportunities for new products and services based on client’s financial goals
Educate clients on digital and self-service opportunities offered by Citi
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered
Demonstrate appropriate risk assessment and compliance with applicable laws, rules, and regulations

Requirements:

Previous relevant experience preferred
Demonstrated sales and customer service experience
Money handling experience
Effective problem solving and communication skills
Ability to work well in a team oriented environment
High School diploma or equivalent

What we offer:

Equal opportunity employer
Accessibility accommodations
Global benefits for employees

Additional Information:

Job Posted:
August 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Teller