Teller, Citi - Job Offer

Citi

Location:
Mexico, Cholula

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Job Responsibility:

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
Identify referral opportunities for new products and services based on client’s financial goals
Educate clients on digital and self-service opportunities offered by Citi
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered

Requirements:

Previous relevant experience preferred
Demonstrated sales and customer service experience
Money handling experience
Effective problem solving and communication skills
Ability to work well in a team oriented environment
High School diploma or equivalent

What we offer:

Equal opportunity employer
Accessibility and reasonable accommodations offered
Global benefits package

Additional Information:

Job Posted:
May 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Teller