Teller Part Time

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
• Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail
• Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member
• Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance
• Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls
• Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps
• Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed
• Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education