Teller / Member Service Representative Job at Apex Systems (San Diego)

Teller / Member Service Representative

We’re seeking a Teller / Member Service Representative to support day‑to‑day bra...

Location

United States , Sandy Springs

Salary:

12.00 - 18.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Experience with cash handling in a fast-paced environment
Strong computer proficiency and ability to navigate multiple screens
Reliable attendance and adherence to schedule
Ability to multitask in a structured, member-facing environment
Strong verbal/written communication and active listening skills
Professionalism and tact when handling member issues
Good judgment, initiative, and decision-making skills
Ability to work independently and as part of a team
Composure under pressure and adaptability
Strong organizational and time management skills

Job Responsibility

Assist members in person with inquiries, requests, and routine transactions
Perform teller-line activities for savings, checking, consumer loans, credit cards, and fraud resolution
Verify member identity and review account alerts or irregularities
Identify and escalate potential fraud or unusual activity
Demonstrate proficiency using multiple internal systems simultaneously
Recommend additional products or services to support member needs
Maintain compliance with operational, security, and customer-service procedures
Collaborate with branch staff to support daily operations and member flow
Perform additional duties as assigned

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for Consultants

Fulltime

Teller / Member Service Representative

We’re seeking a Teller / Member Service Representative to support day‑to‑day bra...

Location

United States , New Port Richey, FL

Salary:

14.00 - 18.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Experience with cash handling in a fast-paced environment
Strong computer proficiency and ability to navigate multiple screens
Reliable attendance and adherence to schedule
Ability to multitask in a structured, member-facing environment
Strong verbal/written communication and active listening skills
Professionalism and tact when handling member issues
Good judgment, initiative, and decision-making skills
Ability to work independently and as part of a team
Composure under pressure and adaptability
Strong organizational and time management skills

Job Responsibility

Assist members in person with inquiries, requests, and routine transactions
Perform teller-line activities for savings, checking, consumer loans, credit cards, and fraud resolution
Verify member identity and review account alerts or irregularities
Identify and escalate potential fraud or unusual activity
Demonstrate proficiency using multiple internal systems simultaneously
Recommend additional products or services to support member needs
Maintain compliance with operational, security, and customer-service procedures
Collaborate with branch staff to support daily operations and member flow
Perform additional duties as assigned

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
Certification discounts
Access to a certified Career Coach

Fulltime

Member Service Representative

We are looking for a Member Service Representative to support day-to-day branch ...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in banking, credit union operations, or a similar financial services environment
Hands-on experience handling cash and processing member or customer transactions accurately
Strong customer service skills with the ability to communicate clearly and professionally
Working knowledge of common banking activities, including deposits, withdrawals, and payment processing
Ability to balance cash, maintain transaction accuracy, and follow established operational procedures
Familiarity with banking regulations, compliance expectations, and confidentiality standards
Comfortable promoting financial products and identifying opportunities to cross-sell appropriate services

Job Responsibility

Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs
Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy
Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly
Recommend and explain available credit union products and services, including electronic banking options and debit card solutions, based on member needs
Accept and post loan and other payments correctly in the system and assist with consumer lending activities, including application intake, loan processing support, and funding of approved loans
Manage cash drawer operations, complete daily balancing procedures, and perform vault-related teller duties in accordance with branch controls
Handle debit card servicing tasks such as card orders, activity review through third-party providers, and member assistance with card-related issues or questions
Follow all applicable banking regulations, federal and state compliance requirements, and internal policies, including Bank Secrecy Act and anti-money laundering standards
Support additional branch and service activities as needed to help maintain efficient daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Member Service Representative

We are looking for a dedicated Member Service Representative to join our team in...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least one year of experience in a customer service or banking environment
Proficiency in handling cash transactions, including deposits, withdrawals, and payments
Strong knowledge of banking operations, including debit card processing and regulatory compliance
Ability to answer inbound calls and provide accurate information to members
Skilled in data entry and maintaining precise records
Familiarity with OFAC regulations and banking industry standards
Excellent communication and interpersonal skills to build positive relationships with members
Detail-oriented and capable of balancing cash accurately and efficiently

Job Responsibility

Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries
Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy
Open new accounts for both existing and new members, ensuring compliance with policies and procedures
Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products
Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records
Manage cash operations, including cash handling, balancing, and vault teller activities
Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements
Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns
Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team ...

Location

United States , Irvine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in branch banking or teller operations is required
Strong cash handling skills with attention to accuracy and security
Proven ability to deliver outstanding customer service in high-pressure environments
Experience in retail or payday/check cashing centers is highly desirable
Proficiency in handling inbound and outbound calls with professionalism
Familiarity with order entry systems and basic computer skills
Excellent verbal and written communication abilities
Strong organizational skills and ability to multitask effectively

Job Responsibility

Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing
Handle cash accurately and securely while adhering to company policies and procedures
Deliver exceptional customer service by addressing inquiries and resolving account-related issues
Maintain a detail-oriented and friendly demeanor in all customer interactions
Assist in managing heavy retail traffic within the branch
Support branch operations by ensuring compliance with regulatory and security standards
Respond to inbound calls promptly, providing accurate information and assistance
Collaborate with team members to meet branch goals and ensure smooth daily operations
Utilize order entry systems effectively to process transactions and customer requests
Uphold the confidentiality and security of customer information at all times

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Member Services Representative

We are looking for a service-driven individual to join a financial services team...

Location

United States , Thomasville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1 year of experience in customer service, banking, retail sales, call center support, or another member-facing role involving cash handling
Strong communication and interpersonal skills with the ability to serve a diverse customer base professionally and respectfully
Demonstrated ability to work efficiently in a fast-paced environment while managing multiple tasks with accuracy
Comfort using computers for daily work, including data entry, typing, Microsoft Office, and customer or banking systems
Commitment to delivering excellent service and helping members understand products, services, and self-service tools
Ability to work collaboratively with a team and adapt to changing priorities, including a Monday through Saturday schedule based on business needs
Experience with banking platforms, member service systems, or financial software is preferred

Job Responsibility

Build strong member relationships by learning about financial needs and connecting individuals with suitable accounts, services, and solutions
Guide members in using digital banking tools and other financial resources so they can manage their accounts with greater confidence and convenience
Handle routine and complex account activity, including deposits, withdrawals, transfers, payments, and maintenance requests for consumer and business accounts
Contribute to membership and deposit growth by recognizing opportunities to introduce additional products and savings options
Alternate between service desk and teller responsibilities based on branch traffic, staffing needs, and operational priorities
Follow security and compliance procedures closely, identify unusual account activity, and escalate potential fraud concerns when appropriate
Support member engagement efforts through outbound communication designed to strengthen relationships and uncover additional service needs
Assist with daily branch operations such as opening and closing tasks, resolving balancing issues, and maintaining smooth workflow across the team
Partner with coworkers to meet service objectives, maintain a well-organized branch environment, and complete special assignments as needed

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Member Services Representative

We are looking for a service-driven Member Services Representative to support me...

Location

United States , Tallahassee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least one year of experience in customer service, banking, retail, call center support, or another member-facing role that includes cash handling
Strong verbal and written communication skills with the ability to interact professionally with a wide range of members
Demonstrated ability to manage multiple tasks efficiently while maintaining accuracy, organization, and attention to detail
Comfortable working in a fast-paced, team-oriented environment with changing priorities and member volumes
Basic computer proficiency, including typing skills and familiarity with Microsoft Office applications
Commitment to delivering excellent service with professionalism, sound judgment, and a member-first mindset

Job Responsibility

Build strong connections with members by learning about their financial priorities and guiding them toward suitable banking products and services
Explain account options, digital banking tools, and self-service resources so members can make informed decisions and manage finances more effectively
Handle routine and complex transactions such as deposits, withdrawals, transfers, loan or payment processing, and account updates for consumer and business accounts
Support both teller and member service activities based on daily branch traffic and operational needs
Contribute to membership and deposit growth by identifying service opportunities and recommending relevant savings or account solutions
Follow branch security standards, verify transaction accuracy, and remain alert to unusual activity that may indicate fraud or operational risk
Take part in outbound outreach efforts to maintain engagement with members and uncover additional ways to support their financial goals
Assist with daily branch procedures, including opening and closing tasks, balancing issues, and other operational assignments as needed
Work closely with team members to meet service expectations, maintain a positive branch environment, and support ongoing business objectives
Continue developing product knowledge, regulatory awareness, and service skills through training, coaching, and day-to-day experience

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Member Services Representative

We are looking for a Member Services Representative to support members with day-...

Location

United States , Jacksonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous experience handling cash in a bank, credit union, or similar customer-facing environment is preferred
Strong customer service background with the ability to communicate professionally in a fast-paced setting
Comfortable using computers for data entry, typing, and navigating business software such as Microsoft Word, Excel, and Outlook
Ability to stay organized, maintain accuracy, and manage multiple priorities with close attention to detail
Good judgment, problem-solving ability, and a team-oriented approach to daily work
Flexibility to work evenings, weekends, and travel to nearby branches when business needs require it

Job Responsibility

Engage members in meaningful conversations to understand their banking needs and recommend appropriate services or account options
Handle routine financial transactions such as deposits, withdrawals, transfers, loan payments, and other teller activities with accuracy and efficiency
Open new accounts, update existing account details, and complete maintenance requests while following established policies and compliance standards
Investigate member questions, resolve account concerns, and provide clear information about available products, services, and credit union resources
Manage a personal cash drawer by opening, closing, balancing daily totals, and maintaining approved cash limits throughout the workday
Support branch operations by recording night deposits, mail deposits, and other controlled transactions as part of dual-control procedures
Contribute to business development efforts by promoting relevant financial products, making outbound member calls when needed, and helping the branch meet performance goals
Monitor transactions for irregularities, follow security procedures, and help protect the organization by identifying potentially fraudulent activity or documentation
Assist with additional branch coverage, electronic member inquiries, translation support, self-assessments, and other assigned projects as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Teller / Member Service Representative

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Teller / Member Service Representative

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