CrawlJobs Logo

Telesales Supervisor

coca-colahellenic.com Logo

Coca-Cola HBC

Location Icon

Location:
Egypt , Cairo

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Telesales Supervisor you will be responsible for ensuring the service of home delivery customers by achieving planned successful visits, training the team and implementing the home delivery plan according to the set plan. You will be responsible for monitoring team performance, providing coaching and training, implementing strategies to maximize sales potential, and ensuring that the team adheres to company policies and sales protocols.

Job Responsibility:

  • Holds a morning meeting to discuss the performance indicators for the month (daily)
  • Performs the verification of the sales targets from the day before the monthly target to date
  • Discusses the visits that survived the planned visits to reach the increase in the percentage of visits required
  • Reviews the performance of his team and works to improve performance at least once a week
  • Sends a weekly report on the performance measurement indicators to his team to the direct manager
  • Follow up and makes sure that all orders are entered into the system and solve any problems related to it
  • Determine the planned uniforms, enter them into the system and modify them every first month according to work requirements
  • Follows up on incoming and outgoing calls from customers while making sure that the average calls are achieved during the day
  • It follows up on the delivery of orders with the supply department and solves the problems of delivery timings with customers
  • Follow-up coordinators within the branches in the Supply Department in case of non-closure (exchanges that have not been closed - orders that have not come out of the branch)
  • Evaluates the performance of his delegates by listening to calls with customers
  • It follows up the cessation of the systems of the call center for unknown reasons and corrects them with the management of systems and finds quick solutions
  • Follows up with the private markets team for financially oversold clients and solves the problem with the financial department
  • Follows up (attendance and departure - rest times - delay - etc...) for his team
  • Follows up the system of the call center with the systems department of the company and the external company
  • Follow up on the problems of malfunctions of the Post mix machines and sends them to the direct manager
  • It follows up on Post mix customers' orders and solves their financial problems
  • Follows up on McDonald's sales and orders daily and supplies of products from factories in case the products are not available
  • Prepares and sends a report showing orders against delivery and sends it to the team to ensure that orders are delivered
  • Shares daily and monthly sales reports in the branch to the direct manager
  • Prepares and sends a report of non-buying customers every 15 days
  • Prepares and sends a report evaluating the overall performance indicators to the Tele-sales delegates for the direct manager
  • Prepares and sends a report of unavailable products daily and orders that have not been uploaded to the system
  • Develop report stating the sales of new products
  • Develop report on hearing team calls and performance during the call
  • Develop sales report of the post mix and sends it to the direct manager
  • Develop detailed report for each delegate on the actual and realized visits to each delegate and discusses them in the weekly meeting
  • Sends reports of financially discontinued customers daily to manage the private markets to solve the problem
  • Sends customers who want new contracts to manage private markets and follow up on the implementation of contracts
  • Sends a total statement of the investigators during the month (outgoing calls - incoming - most requested customers - etc....)

Requirements:

  • Bachelor’s degree in business or equivalent education
  • +6 years of work experience in Sales
  • FMCG background is a must
  • Leadership skills
  • Planning, organizing & time management skills
  • High analytical skills
  • Excellent communication skills
  • MS Office, MS Excel - Intermediate, MS Word and Power Point
What we offer:
  • Competitive remuneration and social package
  • Bonus incentives
  • Development opportunities
  • IT Equipment
  • Learning programs
  • Medical Insurance
  • Free product quota

Additional Information:

Job Posted:
March 04, 2026

Work Type:
On-site work
Icon
Coca-Cola HBC - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Telesales Supervisor

Outbound Sales Supervisor

Looking to develop more skills and take the next step in your career? SimpliSafe...
Location
Location
United States , Richmond
Salary
Salary:
60000.00 - 88000.00 USD / Year
simplisafe.com Logo
SimpliSafe
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of sales management experience
  • indirectly or directly leading sales team in an inbound/outbound customer-facing environment
  • Interest and excitement to take responsibility for building an entirely new function within an existing department
  • Experience using an automated phone dialler system and/or CRM (customer relationship management system) is preferred
  • Proven success with identifying top candidates and building high-performing sales teams
  • Strong analytical, planning, and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
  • Excellent communication and interpersonal skills both within your team and with cross-functional peers
  • A growth mindset, comfortable with ambiguity, and eager to learn, test, and improve
  • MUST BE ELIGIBLE FOR CERTIFICATION AS AN ELECTRONIC SECURITY EMPLOYEE, WHICH REQUIRES SUBMITTING YOUR FINGERPRINTS TO THE VIRGINIA DEPARTMENT OF CRIMINAL JUSTICE SERVICES (DCJS) FOR USE IN CONDUCTING A NATIONAL CRIMINAL RECORDS SEARCH AND A VIRGINIA CRIMINAL HISTORY SEARCH AND FINAL CERTIFICATION APPROVAL FROM DCJS
Job Responsibility
Job Responsibility
  • Contribute to and execute on a multi-year Direct Sales strategy, in partnership with the leadership team, including achievement of short-term and long-term strategic objectives
  • Help refine and sustain the Outbound Sales function within Telesales by establishing and reinforcing business principles (“rules of play”) as we drive incremental growth
  • Communicate results, successes and learnings to leadership with recommended actions for continuous improvement
  • Develop and invest in cross functional relationships to accomplish goals and find creative solutions to complex problems through analysis, empathy, experimentation, and bold and thoughtful ideas
  • Support your team’s ongoing mastery of their craft through sales skills development and coaching that translates to consistent goal/metric achievement
  • Build & support a high-performing, highly engaged team by creating a positive and inclusive culture where employees can do their best work, providing effective coaching and development, and demonstrating exceptional change management and strategic execution
What we offer
What we offer
  • participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits
  • Fulltime
Read More
Arrow Right

Telemarketing Officer

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacati...
Location
Location
Indonesia , Bali
Salary
Salary:
Not provided
wyndhamdestinations.com Logo
Wyndham Destinations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous telesales experience preferred however not essential
  • Ability to focus attention for extended periods of time
  • Exceptional telephone manner that is professional, friendly and clear
  • Committed to always provide excellent customer service
  • Be detailed, accurate and thorough
  • Possess a positive, can-do attitude with the ability to self-motivate
  • Ability to learn and use scripts
  • Ability to learn objection handling
  • Skilled in controlling a phone conversation
  • Ability to maintain and exceed production requirements
Job Responsibility
Job Responsibility
  • Making Outbound / Inbound calls promoting and selling our packages
  • Call clients who have purchased outbound certificate to convert to a booking
  • Search for accommodation availability online and Set tour presentation details
  • Ensure cancellation and amendment policies are adhered to
  • Responsible for following all Accor Vacation Resorts Asia Pacific Policies and Procedures as set by Management
  • Actively promote special packages for seasonal campaigns
  • Maximise every opportunity including email, social media, online and telephone enquiries
  • Responsible for setting appointments, utilizing the lead sources assigned by the Supervisor
  • Ensuring that the set appointment meets the set qualification criteria and has the appropriate directions to the designated showroom
  • Responsible for providing quality customer service to our potential clients
  • Fulltime
Read More
Arrow Right
New

Servicing Specialist

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacati...
Location
Location
Philippines , Clark Freeport Zone, Pampanga
Salary
Salary:
Not provided
wyndhamdestinations.com Logo
Wyndham Destinations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or GED Equivalent (some college preferred)
  • Must possess excellent analytical, time management and organizational skills
  • Ability to be extremely detailed, accurate and thorough
  • Ability to multitask and adapt to changes and a demanding work environment
  • Dedication to providing exceptional customer service
  • Excellent verbal and written communication skills
  • Deadline conscious with strong drive, energy level and initiative
  • Advanced PC skills, proficiency in MS Word, Excel, PowerPoint and Outlook
  • 4-5 years general office experience
  • 2 years customer service experience
Job Responsibility
Job Responsibility
  • Fulfills specialized, complex requests by clarifying desired information and carrying out transaction and information requests
  • Performs payment histories and balance disputes for all three brands
  • Protects organization’s value by keeping information confidential in accordance with PCI and PII guidelines
  • Updates job knowledge and skills by participating in educational opportunities
  • Accomplishes department and organization mission by completing related requests as needed
  • Fulltime
Read More
Arrow Right
New

Store Associate

Retail Store Associates play a meaningful role within the CVS Health family. At ...
Location
Location
United States , Lawton
Salary
Salary:
15.00 - 18.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 22, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Parttime
Read More
Arrow Right
New

Retail Sales Representative

The Retail Sales Representative plays a vital role in promoting Ferrero products...
Location
Location
United States , Riverside
Salary
Salary:
20.00 USD / Hour
acosta.group Logo
Acosta Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be 18 years of age or older
  • Must be comfortable using a smart device
  • Ability to work independently with integrity and professionalism
  • Physical ability to regularly lift 25lbs and occasionally up to 50lbs
  • Must have reliable transportation and willingness to travel to multiple stores in a territory
  • Must be willing to transport required materials
Job Responsibility
Job Responsibility
  • Gain shelf placement by selling new and promotional items
  • Build displays and stock shelves with products
  • Build rapport with store management and staff
  • Ensure planogram compliance with correct pricing and signage
  • Monitor inventory levels and suggest order quantities to management
What we offer
What we offer
  • Medical, dental and vision insurance
  • Company-paid life insurance, short-term and long-term disability
  • 401k program
  • Generous Paid Time Off (PTO) program
  • Competitive weekly pay + paid training
  • Drive time + mileage reimbursement
  • Health, vision, dental, short-term disability, life insurance, 401(k), and more are available
  • Flexible, daytime schedule. No evenings or weekends
  • Employee Referral Bonus
  • Fulltime
Read More
Arrow Right
New

Logistics Chargehand

As a Logistics Chargehand within the Construction Logistics Space, you will lead...
Location
Location
United Kingdom , Somerset
Salary
Salary:
24.24 GBP / Hour
wilsonjames.co.uk Logo
Wilson James
Expiration Date
March 09, 2026
Flip Icon
Requirements
Requirements
  • CITB HS&E Supervisor Test (to be completed before start date)
  • SSSTS (must be obtained within the first 3 months of employment)
  • CPCS Card (Traffic Marshal) or willing to work towards
  • Must be able to provide a 3-year work/ unemployment/ education history and the required vetting process in line with HPC protocols
  • Must be able to obtain the HPC pass
Job Responsibility
Job Responsibility
  • Lead a team within a dynamic construction logistics environment
  • Oversee the coordination and movement of permanent materials, including traffic marshalling duties
  • Ensure all logistical operations run smoothly and safely
  • Team supervision and some independent working across multiple logistics areas
What we offer
What we offer
  • 23 days annual leave + Bank Holidays (pro-rata)
  • Enhanced rate of pay for unsociable hours
  • Life assurance scheme
  • Pension Scheme 5% employer contribution
  • Access to online GP
  • Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
  • The opportunity to develop your career with access to training and development programmes
  • Employee Assistance Programme that provides a health and wellbeing support service
  • Employee Referral Scheme
  • Fulltime
!
Read More
Arrow Right
New

Housekeeper-public Area-lead

Use checklists to ensure that cleanliness and condition of each assigned area me...
Location
Location
Costa Rica
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Use checklists to ensure cleanliness and condition of each assigned area meets standards
  • Identify and report maintenance issues
  • Request preventative maintenance or non-urgent repairs
  • Contact other departments for urgent repairs
  • Clean, maintain, and store cleaning equipment
  • Document and report outstanding issues
  • Complete required Housekeeping paperwork
  • Respond promptly to requests from guests, Front Desk, or At Your Service
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
  • Follow all company and safety and security policies and procedures
Job Responsibility
Job Responsibility
  • Serve as a role model
  • Fulltime
Read More
Arrow Right
New

Composites Fabrication & Automation Engineer

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
United States , Tukwila, Washington
Salary
Salary:
119850.00 - 197800.00 USD / Year
boeing.com Logo
Boeing
Expiration Date
March 10, 2026
Flip Icon
Requirements
Requirements
  • Bachelor of Science degree from an accredited course of study in engineering, engineering technology (including manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
  • 5+ years of experience developing, testing, or production‑hardening automated manufacturing equipment, robotics, or tooling in a lab or production environment.
Job Responsibility
Job Responsibility
  • Identify, develop and refine automated process requirements by evaluating new aerospace product designs for structural, rate and quality requirements.
  • Develop and validate automated manufacturing processes & equipment (e.g. pick and place, lamination, automated fiber placement, green trim, forming, robotic sanding, robotic drilling etc) through machine/cell/end-effector design, architecting of controls & programming, physical and virtual cell commissioning, and system level validation
  • Demonstrate the manufacturing readiness of these automated processes through lab level trials, manufacturing demonstrations, test article fabrication, and production hardening efforts
  • Collect, analyze, and summarize experimental data
  • prepare test reports and present findings to the team
  • Develop and maintain process documentation, work instructions, and process control plans for production transitions
  • Support root-cause investigations and corrective actions for material and process related nonconformances
  • Conduct supplier evaluations and material qualification activities
  • Follow safety, quality and environmental procedures in the lab and manufacturing areas
  • Assists in evaluation of emerging technologies for potential application to business needs
What we offer
What we offer
  • competitive base pay and variable compensation opportunities
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • relocation based on candidate eligibility
  • generous company match to your 401(k)
  • industry-leading tuition assistance program pays your institution directly
  • Fulltime
!
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy