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Telesales Specialist - Waste

United Kingdom, Dinnington Employment contract 28000.00 - 38000.00 GBP / Year · Job Posted June 09, 2026
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Job Description

We are seeking a customer-focused, driven and proactive individual to help drive customer satisfaction, retention, and revenue growth across our growing waste services division. Through targeted outbound calls, you’ll build strong customer relationships, identify opportunities, and help customers maximise the value of our waste management solutions.

Job Responsibility

  • Build strong customer relationships through proactive contact
  • manage and develop an existing customer base within waste
  • follow up on opportunities and customer needs quickly
  • carry out regular account reviews
  • keep CRM records accurate and up to date
  • act as a key link across the business

Requirements

  • Experience in telesales, customer management, account management or customer success, ideally in a telephone-based role
  • can manage inbound and outbound customer contact professionally
  • track record of identifying upsell and cross-sell opportunities
  • comfortable working to KPIs, deadlines and service standards
  • can use CRM systems, Excel and customer data confidently

Nice to have

Waste sales experience

What we offer

  • Salary £28,000 OTE £38-£40k
  • Monday to Friday, no weekends, day shifts only
  • Healthcare from day 1
  • 5% pension
  • 3x life assurance
  • 25 days’ holiday + bank holidays
  • Events, celebrations & prizes
  • employee recognition and referral schemes
  • Enhanced maternity & paternity pay
  • enhanced sick pay
  • EAP 24/7 helpline
  • corporate discounts
  • Virgin Active & Gymflex offers
  • Tastecard
  • retailer discounts
  • cycle to work
  • Free parking
  • access to internal and external courses
  • clear progression based on performance
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