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Telesales Operative

United Kingdom, Exeter · Job Posted March 20, 2026
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Job Description

We currently have an opportunity for a Telesales Operative to join our team. You will play a key role in delivering excellent customer service, maximising sales, and supporting customers with their ordering requirements. You will act as a key point of contact for inbound and outbound calls, ensuring customers receive accurate information, helpful advice, and a consistently positive experience.

Job Responsibility

  • Provide excellent customer service at all times
  • Receive inbound calls from customers placing orders
  • Liaise with the depot management team to stay informed about promotions and advise customers accordingly
  • Proactively contact key customers to promote special offers and boost sales
  • Load customer orders accurately onto the system
  • Complete general administration duties as required

Requirements

  • Excellent communication skills, both in person and over the phone
  • Enthusiastic and personable manner, representing the business professionally
  • Confident in advising customers on promotions
  • Flexible and adaptable approach to daily responsibilities
  • Strong organisational skills
  • IT proficiency, ideally with system knowledge

What we offer

  • Competitive salary
  • Pension
  • 22 days annual leave
  • Onsite parking

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