Telesales Operative Job at 360 Resourcing Solutions (Exeter)

Agm

Location

China , Guangzhou

Salary:

600000.00 - 840000.00 CNY / Year

Randstad

Expiration Date

April 07, 2026

Requirements

Bachelor’s degree in Business Administration, Marketing, Customer Service, or a relevant field
At least 12 years of strong background in telesales or contact center operations
Familiarity with multichannel interaction management and workforce management
Proven ability to motivate and inspire high-performing teams under pressure
Excellent skills to effectively interact with stakeholders at all levels
Strong ability to find effective solutions for complex operational challenges and customer issues
Ability to handle a planning timeframe of 1–3 years

Job Responsibility

Develop and implement strategies and procedures to achieve sales targets and drive revenue growth
Monitor and analyze sales performance, providing regular insights and reports to senior management
Enhance customer experience through optimized operational workflows
Lead projects aimed at improving telesales efficiency and performance
Collaborate with cross-functional teams to implement new technologies and processes
Ensure all operations remain in compliance with company policies and industry regulations
Support seamless customer interactions across all channels (calls, chats, WhatsApp)
Utilize data from various channels to inform sales strategies and improve engagement
Leverage data analysis to identify trends, forecast sales, and optimize performance metrics
Map the end-to-end customer journey from onboarding to retention

Fulltime

Internal Sales Manager

A fantastic newly created opportunity has arisen for a results-driven Internal S...

Location

United Kingdom , Reading

Salary:

Not provided

Calibre Candidates

Expiration Date

Until further notice

Requirements

Proven B2C experience within a high-volume outbound telephone-based sales role
Prior experience leading an internal telesales team
Leadership/coaching ability to motivate to achieve KPIs and sales targets
Effective planning and communication skills

Job Responsibility

Delivering against sales targets across multiple products and service
Achieving product and cross sell KPIs
Monitoring sales team performance
Ongoing monitoring of calls and behaviour
Providing support and advice to telesales teams
Ability to make quick, evidence-based decisions
Handling escalated customer enquiries from the sales team
Planning and implementing sales promotions and staff incentives
Ensure staff attendance and punctuality
Hosting daily sales meetings with team

Senior Business Development Executive

The primary focus of the Senior Business Development Role is to generate demand ...

Location

Kottat

Salary:

Not provided

Jobin & Jismi

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Proven experience in telesales, outbound prospecting, or business development
Familiarity with B2B sales qualification frameworks such as BANT and MEDDIC
Ability to identify customer needs and translate them into potential business opportunities
Proficiency in CRM software and Microsoft Office tools
Excellent organizational, follow-up, and reporting skills
Self-motivated, goal-oriented, and able to work in a fast-paced environment

Job Responsibility

Act as the first point of contact for potential clients through outbound telemarketing and prospecting activities
Identify, qualify, and generate high-quality leads for the Jobin & Jismi Sales Team
Conduct initial qualification of prospects using recognized sales qualification frameworks such as BANT (Budget, Authority, Need, Timeline) and MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) to ensure lead quality and sales readiness
Effectively communicate Jobin & Jismi’s value proposition to potential customers
Perform regular follow-ups with qualified leads to nurture relationships and move prospects through the sales pipeline
Report daily, weekly, and monthly activities including calls made, leads generated, meetings scheduled, and conversion rates to management
Maintain accurate and up-to-date information in CRM systems, ensuring all lead and customer interactions are properly documented
Collaborate with the sales and marketing teams to align outreach strategies and improve lead conversion rates
Perform database management and record-keeping activities to support business development operations
Meet or exceed monthly and quarterly lead generation and performance targets

Fulltime

Project Manager - Commercial Projects & Sales Operations

At myPOS, the Project Manager - Commercial Projects & Sales Operations is respon...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

5+ years of experience in project management, business analysis, or process optimization
Proven track record in delivering transformation, optimization, or commercial/sales-focused projects
Hands-on experience with telesales, inside sales, or sales workflow initiatives
Ability to manage and coordinate projects involving outsourced vendors or external partners
Strong analytical and problem-solving skills with a focus on actionable outcomes
Expertise in translating operational and commercial requirements into structured project plans
Experience working with diverse cross-functional teams, including Commercial stakeholders
Excellent communication skills, capable of simplifying complex topics and presenting to senior leadership
Comfortable operating in agile, fast-paced environments with multiple concurrent projects
Fluency in English (additional languages are a plus)

Job Responsibility

Lead commercial and sales optimization initiatives, including telesales and inside sales projects, and improve commercial processes
Drive business optimization projects to boost efficiency, operational excellence, and productivity across departments
Manage selected sales and commercial projects, ensuring alignment between operational improvements and revenue objectives
Analyze workflows, identify gaps, and design optimized solutions
Define business requirements, create project plans, and oversee implementation of tools and systems
Collaborate with internal teams and external partners to ensure successful delivery
Foster cross-functional alignment across Operations, Product, Finance, Marketing, Commercial, and Compliance
Monitor risks, budgets, and performance, ensuring timely and efficient execution
Conduct post-implementation reviews and champion continuous improvement through best practices and documentation
Champion continuous improvement by establishing best practices, documentation standards, and performance tracking methods

What we offer

Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 200 BGN per month

Fulltime

Inside Sales Executive

This is an office-based role which focusses on driving growth in the SME market....

Location

United Kingdom , Manchester

Salary:

26000.00 - 28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success in telesales or inside sales, driving revenue growth
Strong written and verbal communication skills
Ability to handle objections and engage new and existing customers
Skilled in cross-selling and upselling to increase share of wallet
Experience transitioning accounts from non-trading to active status
Ability to build multi-contact strategies and retain client relationships
Effective stakeholder collaboration across all functions
Proactive approach to process improvement and customer experience
Previous experience with CRM systems (preferably Salesforce)
Successful candidate will be required to undergo a DBS check as part of the recruitment process

Job Responsibility

Manage a portfolio of existing Inside Sales customers through regular outbound call activity in line with the customer contact strategy to maximise the customer experience and reduce churn
Identify upsell and cross-sell opportunities within the current customer portfolio through analysing customer data, behaviour and trends
New business and growth opportunities will be managed through the CitySprint opportunity sales cycle to ensure conversion rates are achieved
Achievement of all KPIs including the generation of appointments for the respective Business Development Executives
Maintain accurate records of all customer interactions in Salesforce
Work closely with the local operational teams and internal stakeholders to support with customer queries to deliver outstanding service performance to all customers in the portfolio

What we offer

An impressive holiday allowance of 25 days
Additional day off for your birthday
Death in Service allowance
Enhanced Maternity and Paternity leave
Complimentary day of annual leave for family moments
Access to a health and wellness program
‘Medicash Perks at Work’ – high-street discounts and rewards
Ride to work scheme

Fulltime

Inside Sales Executive

This is an office-based role which focusses on driving growth in the SME market....

Location

United Kingdom , London

Salary:

26000.00 - 28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success in telesales or inside sales, driving revenue growth
Strong written and verbal communication skills
Ability to handle objections and engage new and existing customers
Skilled in cross-selling and upselling to increase share of wallet
Experience transitioning accounts from non-trading to active status
Ability to build multi-contact strategies and retain client relationships
Effective stakeholder collaboration across all functions
Proactive approach to process improvement and customer experience
Previous experience with CRM systems (preferably Salesforce)
Successful candidate will be required to undergo a DBS check as part of the recruitment process

Job Responsibility

Manage a portfolio of existing Inside Sales customers through regular outbound call activity in line with the customer contact strategy to maximise the customer experience and reduce churn
Identify upsell and cross-sell opportunities within the current customer portfolio through analysing customer data, behaviour and trends
New business and growth opportunities will be managed through the CitySprint opportunity sales cycle to ensure conversion rates are achieved
Achievement of all KPIs including the generation of appointments for the respective Business Development Executives
Maintain accurate records of all customer interactions in Salesforce
Work closely with the local operational teams and internal stakeholders to support with customer queries to deliver outstanding service performance to all customers in the portfolio

What we offer

An impressive holiday allowance of 25 days
Additional day off for your birthday so you can celebrate in style
Death in Service allowance to ensure your loved ones are provided for in the event of tragedy
Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave
Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school
Look after your wellbeing with access to a health and wellness program
Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards
Our ride to work scheme means you can keep fit while saving money

Fulltime

Inside Sales Executive

This is an office-based role which focusses on driving growth in the SME market....

Location

United Kingdom , London

Salary:

26000.00 - 28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success in telesales or inside sales, driving revenue growth
Strong written and verbal communication skills
Ability to handle objections and engage new and existing customers
Skilled in cross-selling and upselling to increase share of wallet
Experience transitioning accounts from non-trading to active status
Ability to build multi-contact strategies and retain client relationships
Effective stakeholder collaboration across all functions
Proactive approach to process improvement and customer experience
Previous experience with CRM systems (preferably Salesforce)
Successful candidate will be required to undergo a DBS check as part of the recruitment process

Job Responsibility

Manage a portfolio of existing Inside Sales customers through regular outbound call activity in line with the customer contact strategy to maximise the customer experience and reduce churn
Identify upsell and cross-sell opportunities within the current customer portfolio through analysing customer data, behaviour and trends
New business and growth opportunities will be managed through the CitySprint opportunity sales cycle to ensure conversion rates are achieved
Achievement of all KPIs including the generation of appointments for the respective Business Development Executives
Maintain accurate records of all customer interactions in Salesforce
Work closely with the local operational teams and internal stakeholders to support with customer queries to deliver outstanding service performance to all customers in the portfolio

What we offer

An impressive holiday allowance of 25 days
Additional day off for your birthday so you can celebrate in style
Death in Service allowance to ensure your loved ones are provided for in the event of tragedy
Enhanced Maternity and Paternity leave
Complimentary day of annual leave to cherish unmissable family moments
Access to a health and wellness program
‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards
Ride to work scheme

Fulltime

Head of Inside Sales

At myPOS, the Head of Inside Sales oversees the inside sales/sales support teams...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

5+ years of experience leading telesales or inside sales teams, with a track record of improving sales performance and achieving targets
Previous experience with sales transformation projects would be considered a strong advantage
Strong understanding of telesales/inside sales techniques, call quality frameworks, CRM workflows, and high-volume call operations
Experience with dialer systems, call analytics, or sales enablement tools
Background in structured B2C or B2B sales environments
Strong analytical, reporting, and data interpretation skills
Results-driven leadership style with strong communication, coaching, and team development capabilities
Process-oriented mindset with high operational discipline and attention to detail
Effective collaborator able to work cross-functionally
Bachelor’s degree in business, Sales, Management, or a related field

Job Responsibility

Build a centralized, multi-lingual Inside sales team, develop and implement inside sales strategies aligned with sales targets
Full P&L ownership of end-to-end results of inside sales activity
Define KPIs, performance expectations, and productivity benchmarks
Lead forecasting, pipeline visibility, and structured performance reviews
Oversee day-to-day inside sales operations to ensure consistent call quality and process adherence
Manage inbound/outbound calling workflows, follow-up routines, and CRM-driven activities
Implement standardized scripts, call flows, and quality frameworks
Drive operational improvements to enhance sales efficiency and customer experience
Key point of contact and owner of external call center partners
Manage inside sales and sales support activities, including lead follow-up (post-inbound), quote preparation, and supporting the sales cycle

What we offer

Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 200 BGN per month

Fulltime

Telesales Operative

360 Resourcing Solutions

Location:
United Kingdom , Exeter

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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