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Telephone Sales Specialist

New Zealand, Auckland · Job Posted April 05, 2026
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Job Description

Love talking to people? Start your career with a global leader! Are you the person in your friend group who can talk to anyone? Are you looking for a role where your energy and organization skills actually pay off? Rentokil Initial is seeking a motivated Telephone Sales Specialist to join our office-based team in Mount Wellington. This is a fantastic opportunity for someone who loves helping customers and enjoys a good, fast-paced workday and is looking to build a career in sales. Whether you’re a retail superstar looking to move into an office environment or a recent grad hungry to learn the ropes of a global business, we want to hear from you.

Job Responsibility

  • Manage a high volume of phone communication, building strong relationships with our customer accounts
  • Provide excellent customer service on every inbound call and proactively identify sales opportunities through outbound campaigns
  • Manage the day-to-day administration requirements of your customer whilst ensuring customer issues are resolved
  • Planning and organising yourself and others to be responsive and be able to adapt to customer requests quickly and effectively as well as driving consistent service delivery performance
  • Supporting the outbound sales team with customer and administrative support

Requirements

  • Demonstrable and proven call centre/telesales customer service skills
  • The ability to build long-term internal and external relationships
  • Excellent interpersonal skills
  • Attention to detail and problem-solving skills
  • Ability to manage multiple and competing priorities
  • Applicants must have the right to live and work permanently or long-term in New Zealand
  • Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria

What we offer

  • Up to 2 days working from home once you’re up to speed
  • Work-life balance while being part of a respected and stable brand
  • Comprehensive training in our products, services and safety practices

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