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Telephone Sales Agent

United Kingdom, Belfast 27500.00 GBP / Year · Job Posted April 03, 2026
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Job Description

Brook Street Recruitment is delighted to be working on behalf of our client to recruit a driven and enthusiastic Sales Development Representative to join their team based in Belfast city centre. This role is ideal for a confident communicator who enjoys engaging with prospective clients and generating opportunities. You will play a key part in supporting the Field Sales Team by identifying leads, building a strong pipeline, and booking high-quality appointments.

Job Responsibility

  • Identify and generate new business opportunities through outbound calls and targeted prospecting
  • Book qualified appointments for the Field Sales Team
  • Achieve and exceed daily, weekly, and quarterly KPIs and targets
  • Build and maintain an accurate and up-to-date sales pipeline
  • Identify customer needs and tailor outreach accordingly
  • Accurately update CRM systems with client information, call notes, and follow-up actions
  • Work collaboratively with internal teams to maximise sales opportunities

Requirements

  • Previous experience in telesales, sales, or a similar outbound calling role (Telco experience desirable)
  • Excellent telephone manner with strong communication and listening skills
  • Confident using IT systems and CRM platforms
  • Self-motivated with a proactive and target-driven mindset
  • Strong organisational skills and attention to detail
  • Ability to work both independently and as part of a team
  • Positive attitude with a competitive edge

Nice to have

Telco experience

What we offer

  • Competitive base salary of £27,500
  • Uncapped commission structure (OTE £35,000+)
  • Company pension scheme
  • Private medical insurance

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