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Children's Hospital Los Angeles · Call Center

Telephone operator

United States, Los Angeles 43680.00 - 56212.00 USD / Year · Job Posted February 18, 2026

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Job Description

The team is accountable for answering a high volume of incoming calls to the PBX/Telephone operator department as well as connecting families with doctors on call, activating codes, etc. This is a 24/7 area. The Telephone Operator is responsible for providing customer service in the performance of hospital communication functions in an efficient and respectful manner.

Job Responsibility

Answering a high volume of incoming calls to the PBX/Telephone operator department
Connecting families with doctors on call
Activating codes
Providing customer service in the performance of hospital communication functions in an efficient and respectful manner

Requirements

Telephone communications experience required
Customer service experience in a high public contact area preferred
Hospital operator, code activation and call center experience preferred
Ability to problem solve
Able to work as a team
Bilingual English/Spanish preferred
High school diploma, GED or equivalent

Nice to have

Customer service experience in a high public contact area preferred
Hospital operator, code activation and call center experience preferred
Bilingual English/Spanish preferred

What we offer

Competitive compensation package
Robust benefits program

Children's Hospital Los Angeles - All Job Offers

43680.00 - 56212.00 USD / Year · Los Angeles

Telephone operator

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