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Telephone operator

United States, Los Angeles 43680.00 - 56212.00 USD / Year · Job Posted February 18, 2026
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Job Description

The team is accountable for answering a high volume of incoming calls to the PBX/Telephone operator department as well as connecting families with doctors on call, activating codes, etc. This is a 24/7 area. The Telephone Operator is responsible for providing customer service in the performance of hospital communication functions in an efficient and respectful manner.

Job Responsibility

  • Answering a high volume of incoming calls to the PBX/Telephone operator department
  • Connecting families with doctors on call
  • Activating codes
  • Providing customer service in the performance of hospital communication functions in an efficient and respectful manner

Requirements

  • Telephone communications experience required
  • Customer service experience in a high public contact area preferred
  • Hospital operator, code activation and call center experience preferred
  • Ability to problem solve
  • Able to work as a team
  • Bilingual English/Spanish preferred
  • High school diploma, GED or equivalent

Nice to have

  • Customer service experience in a high public contact area preferred
  • Hospital operator, code activation and call center experience preferred
  • Bilingual English/Spanish preferred

What we offer

  • Competitive compensation package
  • Robust benefits program

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