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Telephone Operator

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Jordan, Amman

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Telephone Operator will ensure that guests have an exceptional experience by performing a range of services, including addressing guest requests, processing operational needs, and sharing information about the local area. The role involves standing for extended periods and may require lifting objects. The position is part of the prestigious Ritz-Carlton brand, with a focus on delivering exceptional service and upholding the firm's Gold Standards.

Job Responsibility:

  • Deliver a wide range of services that guide guests through their entire stay
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
  • Uphold quality standards
  • Ensure uniform, personal appearance, and communications are professional
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Non-discriminatory and inclusive work environment
  • Opportunity to learn and exemplify the Gold Standards
  • Be a part of a global luxury hospitality brand
  • Professional pride in your work
  • Career growth opportunities

Additional Information:

Job Posted:
September 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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