Telephone Operator Job at Marriott Bonvoy (Istanbul)

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Telephone Operator

Answer, record, log, and process all guest calls, requests, questions, or concer...

Location

United States , Chicago

Salary:

26.76 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message
Receive, record, and relay messages accurately, completely, and legibly
Activate/deactivate guest room message lights as appropriate
Instruct guests on how to access the internet
transfer guests with problems to provider's customer support line
Test communications equipment to ensure it works properly

Job Responsibility

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message
Receive, record, and relay messages accurately, completely, and legibly
Activate/deactivate guest room message lights as appropriate
Instruct guests on how to access the internet
transfer guests with problems to provider's customer support line
Test communications equipment to ensure it works properly

Fulltime

Telephone Operator

Answer, record, log, and process all guest calls, requests, questions, or concer...

Location

Canada , Montreal

Salary:

31.44 - 34.93 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message
Receive, record, and relay messages accurately, completely, and legibly
Activate/deactivate guest room message lights as appropriate
Instruct guests on how to access the internet
transfer guests with problems to provider's customer support line
Test communications equipment to ensure it works properly

Parttime

Telephone Operator

Seasonal Telephone Operator position at The Resort at Pelican Hill, part of Marr...

Location

United States

Salary:

25.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension
Receive, record, and relay messages accurately
Log all guest requests or issues into computer, contact appropriate individual or department, and follow up with guest to ensure their request has been resolved
Provide information to guests about room features, property amenities, and local areas of interest
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system
Assist guests with accessing internet and guestroom entertainment
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information

Fulltime

Telephone operator

The team is accountable for answering a high volume of incoming calls to the PBX...

Location

United States , Los Angeles

Salary:

43680.00 - 56212.00 USD / Year

Children's Hospital Los Angeles

Expiration Date

Until further notice

Requirements

Telephone communications experience required
Customer service experience in a high public contact area preferred
Hospital operator, code activation and call center experience preferred
Ability to problem solve
Able to work as a team
Bilingual English/Spanish preferred
High school diploma, GED or equivalent

Job Responsibility

Answering a high volume of incoming calls to the PBX/Telephone operator department
Connecting families with doctors on call
Activating codes
Providing customer service in the performance of hospital communication functions in an efficient and respectful manner

What we offer

Competitive compensation package
Robust benefits program

Parttime

Telephone Operator

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Indonesia , Bekasi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area
Create a safe work place
Follow company policies and procedures
Maintain confidentiality
Protect company assets

Fulltime

Telephone Operator

At Marriott International, we are dedicated to being an equal opportunity employ...

Location

Senegal , Dakar Diamniadio

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message
Receive, record, and relay messages accurately, completely, and legibly
Activate/deactivate guest room message lights as appropriate
Instruct guests on how to access the internet
transfer guests with problems to provider's customer support line
Test communications equipment to ensure it works properly

Fulltime

Telephone Operator

Telephone Operator position at The St. Regis Chicago, responsible for handling a...

Location

United States , Chicago

Salary:

26.76 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines
Receive, record, and relay messages accurately
Activate/deactivate guest room message lights
Instruct guests on how to access the internet
Test communications equipment
Respond to special requests from guests with unique needs

What we offer

Benefits eligible after 90 days
Equal opportunity employer
Valued and celebrated unique backgrounds
Wide range of benefits designed to support you and your family

Fulltime

Telephone Operator

Telephone Operator position at The New York EDITION hotel, responsible for handl...

Location

United States , New York

Salary:

30.23 - 40.31 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Stand, sit, or walk for an extended period of time
Enter and locate information using computers and/or POS systems
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Answer, record, log, and process all guest calls, requests, questions, or concerns
Operate telephone switchboard station
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Advise guest of any messages received
Monitor busy or unanswered lines
Receive, record, and relay messages accurately
Activate/deactivate guest room message lights
Instruct guests on how to access the internet
Transfer guests with problems to provider's customer support line
Test communications equipment to ensure it works properly

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global reach of Marriott International
Portfolio of brands with Marriott International

Fulltime

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