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Our client is looking for an enthusiastic and motivated Telephone Customer Service & Sales Advisor to join their growing team. Based at their busy Wimbledon office, you'll play a key part in supporting their customers, handling enquiries, processing orders, and building strong, long‑lasting relationships. This is an inbound customer service and sales role with no cold calling.
Job Responsibility:
Handling telephone and email enquiries professionally and efficiently
Processing customer orders and providing excellent after‑sales support
Offering product advice and solutions tailored to customer needs (with support from our in‑house experts)
Building and maintaining strong relationships with existing clients
Requirements:
Confident, professional, and passionate about customer service
Excellent communication skills with a strong telephone manner
Self‑motivated with a positive, proactive, and competitive attitude
Able to thrive in a fast‑paced environment and remain calm under pressure
An interest in interior design or property refurbishment
Fluent in spoken English
Living within a reasonable commuting distance
Previous experience in sales, customer service, or telesales is highly desirable
A proven track record in sales would be an advantage
A willingness to learn and develop strong product knowledge
Nice to have:
An interest in interior design or property refurbishment
A proven track record in sales
What we offer:
22 days holiday (increasing with service)
pension
life insurance
Full training provided
Clear progression opportunities
The chance to build a specialist skill set in a respected and growing industry