Telephone Customer Service & Sales Advisor Job at Office Angels (Wimbledon)

Customer Sales Advisor

We are looking for a Customer Sales Advisor to join our team on site at our offi...

Location

United Kingdom , Swindon

Salary:

27054.35 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or customer-facing role
Strong attention to detail with a high level of accuracy
Excellent listening skills with the ability to understand and respond to customer needs
A collaborative team player with a positive and flexible approach
Confident communicator with strong verbal and written skills
Ability to work effectively under pressure in a fast-paced environment
Good administrative and organisational skills
Proactive and solution-focused mindset, with the ability to use initiative
Strong time management skills, with the ability to prioritise workload effectively

Job Responsibility

Provide product options, pricing, and quotations to direct sales customers, proactively following up to convert opportunities into sales
Generate, coordinate, and secure sales leads and orders to support business growth
Manage and coordinate telephone cash sales in collaboration with the Sales Office Supervisor
Efficiently receive, record, and process customer orders, ensuring accuracy and timely delivery
Liaise with quarries, concrete plants, suppliers, and transport teams to ensure seamless coordination of customer orders
Build and develop strong relationships with existing customers, identifying opportunities to grow accounts and enhance customer satisfaction

What we offer

Healthcare Cash Plan – dental, optical, physiotherapy, prescriptions + free 24/7 remote GP for you and your family
Award-Winning Online Wellbeing Hub – expert resources to support your mental, physical, and financial wellbeing
24/7 Support When You Need It – confidential employee assistance programme helpline (managed by an external provider) and up to 6 free counselling sessions every year
Family-Friendly Benefits – enhanced maternity and paternity policies, plus life assurance for peace of mind
Generous Holiday Allowance – 25 days (rising to 28) with the flexibility to buy or sell days – All manageable via our employee self-service mobile app
Good attendance credits – earn good attendance credits which can be traded in for more holiday days
Cycle-to-Work Scheme – save money, stay fit, go green
Exclusive Discounts – big savings on shopping, dining, gyms, travel, and entertainment
Grow Your Career – access to ongoing training and development via our Learning For All platform
Make a Difference – up to 2 paid volunteering days each year for causes you care about

Fulltime

Customer Sales Advisor

As a Customer Sales Advisor you will be working within the already established C...

Location

United Kingdom , Tonbridge

Salary:

30000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Previous telesales/ internal sales or a customer-facing (wholesale, retail or B2B) background
Being comfortable working towards targets and KPI's
A professional telephone manner with strong communication skills
A passion for building long term relationships and improving customer service

Job Responsibility

Ensuring clients data is accurate and up to date
Reviewing customers' purchase order history with the aim to promote new lines and recommend alternative product ranges
Release orders for picking as soon as stock becomes available and notify customers of any potential delays
Maintain a thorough understanding of the full product range to advise customers and respond to any product related queries

What we offer

20 days holiday + 8 bank holidays
rising to 25 days through length of service
Birthday off each year
pension
free parking

Fulltime

Customer Service Advisor

Are you enthusiastic and passionate and looking to join a fast-paced customer se...

Location

United Kingdom , Aylesford

Salary:

28364.72 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

You have had previous telephone experience – call centre or customer service orientated
You will be highly motivated
You will be reliable and trustworthy
You will have excellent communication skills
You will be a strong team player
You will be computer literate – (Excel, Word)
Previous experience in fresh produce is preferred but not essential

Job Responsibility

Answering incoming calls and handling queries via telephone and email
Inputting orders onto the sales system
Producing credit notes and invoices
Performing administrative duties such as updating customer accounts and producing delivery notes and invoices
Dealing with customer queries in a professional and courteous manner

What we offer

31 days holiday (including bank holidays)
Payment reward for Friend Referrals
20% staff discount on our online shop
Long Service Awards
Development & Training opportunities
Onsite staff canteen area offering refreshments

Fulltime

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...

Location

United Kingdom , St Asaph

Salary:

24785.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Superb verbal and written communication skills
Ability to work individually and as part of a team
A flexible and proactive approach to work
Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
Proven experience in providing high quality Customer Service
Handling and resolving customer complaints
Customer Retention
Working in a target driven environment
Must be eligible to work in UK

Job Responsibility

Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
Provide advice and guidance on all GreenThumb treatments
Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
Onboard new customers according to process and arrange first treatment within agreed SLA
Reschedule treatments for customers
Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
Aim to recover any customer expressing dissatisfaction
Ensure accurate records are kept and maintained
Work collaboratively as a team to ensure all KPI’s are met
Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours

What we offer

22 days annual leave (rising to 26 days with service), plus all public/bank holidays
Well-appointed office environment with free onsite parking
Medical cash plan
Employee discount scheme (discounts on major retail and leisure brands)
Free lawn treatments
Occupational sick pay, maternity pay, paternity pay schemes
Job-specific training and continuous development opportunities
Long-service recognition
Christmas shutdown

Customer Service Advisor

Our client, a global market leader in their field, is seeking a Customer Service...

Location

United Kingdom , Manchester

Salary:

24000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a similar customer-facing role
Experience in handling high-volume order processing, enquiries, and complaints
Ability to thrive in a fast-paced environment
Excellent telephone manner with strong empathy towards customers
Customer-centric mindset and a problem-solving mentality
Strong teamwork skills as well as the ability to work independently
Diligence when processing orders, enquiries, or complaints
Polite and courteous telephone etiquette
Ability to work efficiently in a continuously busy environment
Relationship-building skills to establish rapport with both customers and colleagues.

Job Responsibility

Process orders, liaising with suppliers and delivery teams
Monitor and complete customers' stock replenishments
Accurately document all relevant information from customer orders
Check and validate customer confirmation purchase orders
Regularly update information on the system, including the maintenance of customer pricing records
Receive and process enquiries, ensuring timely follow-up
Handle and process returns
Assist with general administration tasks, such as filing and post
Collaborate with sales staff to identify and maximise sales opportunities
Document customer complaints and ensure timely resolution

What we offer

Competitive salary of £25,000 per year
Bonus scheme to reward your achievements
Permanent contract offering stability and career growth opportunities
Convenient office location, just a 10-minute walk from a tram station or with free parking available
Training and development opportunities.

Fulltime

Temporary Customer Service Advisor

We are seeking a confident, proactive and well-organised Customer Service Adviso...

Location

United Kingdom , Axminster

Salary:

13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication skills and a confident telephone manner
Excellent organisational skills and attention to detail
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Previous experience in a sales role is desirable

Job Responsibility

Engaging with potential clients and customers over the phone in a professional manner
Managing and organising sales leads and client information
Providing excellent customer service and addressing any queries or concerns
Assisting with the preparation of sales reports and documentation
Collaborating with the sales team to achieve targets and goals

What we offer

Weekly pay
Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
Temporary candidate of the month award
Temporary candidate lunches/treats
Online timesheets
A dedicated consultant as an additional layer of support

Fulltime

Customer Service Advisor

Part-time position offering opportunity to engage with customers while providing...

Location

United Kingdom , Hook

Salary:

14.00 - 17.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent telephone manner and strong communication abilities
Proactive approach with ability to organise tasks effectively
Experience using Microsoft Office Suite, Sage, and ACT or similar databases
Conscientious approach to work with attention to detail
Capability to work collaboratively within a team

Job Responsibility

Receive and process sales inquiries and quotations
Develop and maintain strong relationships with customers
Maintain and update the CRM database
Work closely with Sales Office Manager and Directors to implement procedures
Develop deep understanding of products to deliver technical support
Foster relationships with other departments

What we offer

Flexible hours for work-life balance
Opportunities for professional development and skill enhancement
Supportive environment with friendly team
Impactful work in vital industry

Parttime

Customer Service Advisor

Our client is one of the largest and most successful UK-based distributors of a ...

Location

United Kingdom , Cambridge

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

A recent life science graduate with some customer service experience in a part-time role whilst studying will be fully considered
this could be from working in retail, telesales, tele-business, customer service where there has been client/customer B2C interaction
Previous experience as a full-time Customer Service Advisor and Customer Support Representative role with a passion for delivering exceptional levels of service and experience for customers is ideal
You will have an excellent telephone manner, and be a great problem solver
A scientific background by education or experience working in a laboratory would be ideal but not a prerequisite
Full UK driving licence and access to your own vehicle as my client’s offices are on a business park – free parking on site provided

Job Responsibility

Working as part of a team of Customer Support Advisors, monitor the central e-mail boxes with incoming enquiries (sales, export, service, general product enquiries)
Create and provide quotations to customers on the SAP business system (both UK and export)
Create opportunities for all quotations on the SAP business system
Administer customer orders on the SAP business system including web order verification. These must be done so with extra care on accuracy (right parts, right quantity, right account, right prices)
Send pro-forma invoices for payment
Resolve customer queries and complaints and log the details on the SAP business system
Chase deliveries from suppliers when required
Liaise with freight forwarders to confirm delivery of goods
Provide support to the field sales team as required
Answer and respond to telephone calls within the set targets

What we offer

Up to 6% Pension Scheme
Medicash Scheme for dental, optical etc
25 Days Holiday + 8 Bank Holidays
Free Parking
Hybrid/flexible work-from-home/office days
Potential for permanent work after successful completion of FTC

Fulltime

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Telephone Customer Service & Sales Advisor

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