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The role of the administration is to act as the first point of contact on behalf of the business for the programme’s patients. Experience is not essential as full training and support will be provided.
Job Responsibility:
The booking, rearrangement, and cancellation of appointments
Management of electronic patient records, ensuring accurate data entry
Timely issuing of all screening results and accurate clinical data to patients and healthcare professionals
Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is handled in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines
General Ad Hoc Administrative tasks
Requirements:
Excellent communication skills covering telephone, written and electronic formats
Customer service experience is desirable
Excellent IT skills and a working understanding of Microsoft Office software
Minimum of a Leaving Certificate or equivalent qualification
Proficiency in Irish language and or any other language is desirable
Candidates must be able to demonstrate a pre-existing right to work and travel within the EU
Nice to have:
Proficiency in Irish language and or any other language is desirable