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Telephone Account Manager

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LegalAndGeneral

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Location:
United Kingdom , Hove

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Category:

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Contract Type:
Not provided

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Salary:

43000.00 GBP / Year

Job Description:

We’re recruiting for a Telephone Account Manager. We’re offering a salary of up to £43,000. And this is a hybrid position. Are you a confident communicator with a passion for building strong business relationships? Join our Group Protection Distribution team as a Telephone Account Manager and help us deliver outstanding service and results to our intermediary partners. We’re looking for individuals who thrive in a collaborative environment and are motivated by achieving goals and making a difference.

Job Responsibility:

  • Managing relationships with a panel of intermediary accounts
  • Promoting Group Protection products and propositions
  • Delivering new business and retention targets
  • Developing account strategies using market intelligence
  • Collaborating with internal teams to meet client expectations
  • Responding to pre-renewal enquiries and gathering key information
  • Maintaining up-to-date knowledge of products and competitors
  • Handling customer queries and complaints with empathy and professionalism

Requirements:

  • Experience in sales, telesales, customer service or sales support
  • Strong communication and influencing skills
  • Ability to build and maintain professional relationships
  • Commercial awareness and understanding of market conditions
  • Knowledge of Group Protection products (desirable)
  • Awareness of regulatory and legislative frameworks
  • A proactive and achievement-driven mindset
  • A collaborative approach and willingness to support others

Nice to have:

Knowledge of Group Protection products

What we offer:
  • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Healthcare Plan (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
  • There are the many discounts we offer – both for our own products and at a range of high street stores and online

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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