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Telepharmacy Technician

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Chicago

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Category:
Pharmacy

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Contract Type:
Not provided

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Salary:

18.60 - 28.60 USD / Hour
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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy Technicians build upon the responsibilities of the Pharmacy Technician and are focused on managing day-to-day operations, execution, and performance while delivering operational and service excellence.

Job Responsibility:

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
  • Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory. Any additional CII prescription fulfillment must also be completed
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering arrangements for immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • enabling a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
  • Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services when the pharmacist is on-site (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • seeking opportunities to expand clinical, technical, and insurance knowledge to develop basic drug understanding and technical expertise needed to assist patients accurately and effectively
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring patients to the Supervising Pharmacist for vaccination questions
  • Monitoring for, and responding to, adverse reactions
  • reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information
  • tracking and documenting for each applicable patient
  • Monitoring and managing vaccine supplies

Requirements:

  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • National Certification (PTCB or ExCPT)
  • State-level licensure requirements vary by state
  • 1+ years full-time experience as a Pharmacy Technician
  • CVS Pharmacy Technician experience preferred
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • Physical Demands
  • Ability to work in the home store, and across the market in other locations, to meet business needs

Nice to have:

  • 1-3 years previous experience as a Pharmacy Technician
  • Advanced Certified Pharmacy Technician (CPhT-Adv)
  • Ability to become immunization certified
  • Previous experience in a pharmacy, retail, medical, or customer service setting
  • Experience in an Inventory Specialist role
What we offer:
  • Affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • retiree medical access

Additional Information:

Job Posted:
February 13, 2026

Expiration:
March 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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