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We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility
Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
Overseeing pharmacy inventory management, including controlled substances, i.e. reviewing orders, checking in products, cycle counts, and maintaining perpetual inventory
Receiving and acting upon all operational communications, including completion of required tasks (email, myWork, etc.), and similar activities
Improving total store service foundations by execution of outstanding performance, especially in areas of WeCARE workflow best practices, customer service, and patient care
Demonstrating growth mindset to support positive business outcomes
inspiring and motivating the total store team to embrace change, including workflow enhancements and new product/service offerings
Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy
Customer Service: Actively seeks opportunities to expand clinical, technical and insurance knowledge, leveraging available tools and training resources, to develop the basic drug understanding and technical expertise needed to accurately and more effectively assist customers
Problem Resolution
Business Metrics
Inventory Management
Requirements
Must be at least 18 years of age
Minimum of 1+ year of experience as a Pharmacy Technician (may be 2+ in select states)
PTCB National Certification or equivalent state-accepted national Pharmacy Technician Certification
High school diploma or General Equivalent Development (GED) required