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The TeleOps Support is responsible for ensuring the continuous operation of robotic systems by providing mechanical and software support to the Teleoperation team. This role helps unblock issues that could impact robot functionality, supports the execution of teleoperation tasks, and collaborates with engineers to maintain safe, efficient, and reliable robot performance.
Job Responsibility:
Provide operational support to the TeleOps team, addressing mechanical and software-related issues to maintain robot uptime
Operate robotic systems remotely using teleoperation tools such as VR headsets, joysticks, and custom HMI devices
Monitor and assist with daily robot tasks, ensuring smooth and safe operations
Serve as a resource for troubleshooting and resolving operational blockers
Collaborate with engineers, operators, and data specialists to maintain operational consistency
Ensure adherence to safety protocols and operational standards
Assist with equipment setup, shutdown, and routine maintenance or checks
Follow Business Technology policies to protect sensitive data and reduce information security occurrences
Perform daily robot checks and fault recovery
Requirements:
High school diploma or equivalent required
technical training in robotics, automation, or related field preferred
Minimum of 2 yrs of experience in operational support, robotics, or related technical roles
Proficiency in Python required for running basic scripts, diagnostics, or system controls
Experience with control interfaces such as VR headsets, joysticks, or haptic devices preferred
Mechanical and software operational capability – able to troubleshoot and support both mechanical systems and software to maintain robot functionality
Strong understanding of lab safety standards and ability to enforce compliance
Strong attention to detail and patience when performing precision-based tasks
Ability to follow procedures, adapt to new technology, and provide constructive feedback
Strong written and verbal English language communication skills
Excellent teamwork/interpersonal skills and the ability to communicate effectively
Demonstrated ability to work collaboratively, both within and outside one's own work group
Demonstrate commitment and adherence to Sigma Design Core Values
Pass a post-offer background verification
Nice to have:
technical training in robotics, automation, or related field preferred
Experience with control interfaces such as VR headsets, joysticks, or haptic devices preferred
What we offer:
competitive compensation
a 401(k) with up to 4% company match
quarterly bonus program
15-days of accrued PTO
9 company paid holidays
multiple options for medical insurance
dental insurance
voluntary benefits: vision, long-term disability, and life insurance
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