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Telemetry Operations Leader

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Multiple Locations

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Contract Type:
Employment contract

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Salary:

139900.00 - 274800.00 USD / Year

Job Description:

The Telemetry Operations Leader drives the operational backbone of the Telemetry Enforcement function, ensuring Microsoft’s cyber defense ecosystem has timely, accurate, reliable, and predictable telemetry to support investigations, incident response, detection engineering, and threat hunting. This role stewards the “telemetry services factory”: intake, prioritization, access brokering, dataset curation, operational inspection, and continuous improvement. This leader establishes the operational rhythms, SLAs/SLOs, governance patterns, and monitoring frameworks that enable high-scale throughput while ensuring consistent quality, transparency, and stakeholder alignment across CDO, Security Operations, Data Engineering, Platform teams, and partner organizations. Success is measured by improvements in cycle time, reliability, adherence to SLAs, clarity of access pathways, reduction of operational friction, and measurable uplift in analyst, investigator, and detection engineer productivity.

Job Responsibility:

  • Own day-to-day operations for telemetry access, brokering, curation, and monitoring, ensuring the function consistently meets SLA/SLO targets and service expectations across clouds, tenants, and data types
  • Maintain and evolve predictable access pathways, reducing friction points and handoffs for analysts and engineers
  • Drive operational excellence through structured inspection rhythms, backlog transparency, and standardization of request types and service catalog items
  • Oversee the end‑to‑end intake → triage → greenlight → delivery pipeline for telemetry requests, ensuring the highest‑impact datasets and access paths are prioritized
  • Partner with upstream service teams to broker access accurately, escalate gaps, and drive engineering follow‑through when generation is required
  • Ensure prioritization decisions are transparent, value‑driven, and communicated broadly across the cyber defense ecosystem
  • Lead the development and operationalization of monitoring frameworks for telemetry coverage, data freshness, critical failures, and dependency health
  • Own dashboards and reporting for service health, cycle time, request volumes, SLA adherence, and failure clusters
  • Ensure rapid escalation paths for critical telemetry failures to technical owners
  • Systematize the operating model for data discovery, access, brokering, and curation
  • drive continuous improvements in throughput, first‑time‑right delivery, and reduction of manual effort
  • Partner with engineering teams to expand telemetry coverage, enhance tooling and automation, and improve dataset curation quality
  • Embed governance and ensure the function evolves alongside changing investigative and detection needs
  • Serve as connective tissue across CDI, TAP, Detection Engineering, Data Engineering, Platform Engineering, and stakeholders
  • Deliver clear narratives, executive summaries, and progress updates for leadership
  • Lead a multidisciplinary operations team responsible for intake, brokering, monitoring, curation operations, and service health management
  • Foster a culture of operational rigor, customer orientation, and continuous improvement

Requirements:

  • Doctorate in Statistics, Mathematics, Computer Science, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), or operations incident response OR Master's Degree in Statistics, Mathematics, Computer Science, or related field AND 4+ years experience in software development lifecycle, large-scale computing, threat modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), or operations incident response OR Bachelor's Degree in Statistics, Mathematics, Computer Science, or related field AND 6+ years experience in software development lifecycle, large-scale computing, threat modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), or operations incident response OR equivalent experience
  • Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

  • Experience operating in incident response / cyber defense environments where “incident pace” and role clarity are essential
  • Experience working with security governance models that distinguish risk ownership from execution, and managing the seams between them
  • Demonstrated experience designing and operationalizing cross‑org operating models, including RACI, decision rights, escalation, and governance forums
  • Proven ability to run a portfolio of stakeholder relationships and drive structured collaboration frameworks that reduce friction
  • Strong executive communication: ability to synthesize ambiguity into crisp narratives and decision points. Operational rigor and systems thinking (service rhythms, governance patterns, repeatable processes)

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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