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We have an exciting opportunity for a Telemarketing Representative to join our team. You will be the first point of contact for a customer interested in Crown Products, reaching out to them to discuss their requirements and arrange a further conversation with a specialist Sales Rep.
Job Responsibility:
Follow up leads, primarily by phone, both new, excising and returning companies
Take inbound calls and pick up live chat enquiries
Schedule appointments for field sales reps and maintain regular contact with customers providing support information and following up on enquiries
Grow and maintain the CRM system
Conduct targeted telephone campaigns for product groups sharing new updates and features
Utilise LinkedIn and other professional networking platforms to identify, research, and engage potential leads through targeted searches and personalised InMail outreach
Conduct proactive cold calling within assigned geographic territories to generate new business opportunities and qualify potential leads
Requirements:
A good telephone manner
Excellent communication skills
Strong administrative experience or transferable skills
Be confident using Microsoft office – word, excel and outlook
What we offer:
Comprehensive 4 week training program
25 days holiday + Bank holidays
Company pension plan
Excellent discount scheme with access to the best perks from some of the UK’s biggest brands