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Telemarketing Representative

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Crown Lift Trucks Ltd

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Location:
United Kingdom , Birmingham

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We have an exciting opportunity for a Telemarketing Representative to join our team. You will be the first point of contact for a customer interested in Crown Products, reaching out to them to discuss their requirements and arrange a further conversation with a specialist Sales Rep.

Job Responsibility:

  • Follow up leads, primarily by phone, both new, excising and returning companies
  • Take inbound calls and pick up live chat enquiries
  • Schedule appointments for field sales reps and maintain regular contact with customers providing support information and following up on enquiries
  • Grow and maintain the CRM system
  • Conduct targeted telephone campaigns for product groups sharing new updates and features
  • Utilise LinkedIn and other professional networking platforms to identify, research, and engage potential leads through targeted searches and personalised InMail outreach
  • Conduct proactive cold calling within assigned geographic territories to generate new business opportunities and qualify potential leads

Requirements:

  • A good telephone manner
  • Excellent communication skills
  • Strong administrative experience or transferable skills
  • Be confident using Microsoft office – word, excel and outlook
What we offer:
  • Comprehensive 4 week training program
  • 25 days holiday + Bank holidays
  • Company pension plan
  • Excellent discount scheme with access to the best perks from some of the UK’s biggest brands

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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