Telehealth Therapist Job at Rogers Behavioral Health (Oconomowoc)

Job Description

This is a virtual, 100% fully remote therapist position. The Telehealth Therapist role develops, coordinates, and facilitates all direct social services to patients and their families assigned and performs duties as directed by their manager. The Therapist will work in a virtual setting that includes partial hospitalization, intensive outpatient services, and outpatient services.

Job Responsibility

Develops, coordinates, and facilitates all direct social services to patients and their families assigned
Provide social services to patients and their families/significant others virtually
Provide therapeutic treatment services to the individual, group, family and/or significant others
May provide individual treatment sessions with patients as indicated per the program and patient needs
Provide crisis intervention services as needed and assess for safety daily
Interact with patients, family members, significant others and referents with respect and dignity
Participate in psychoeducational support sessions with patient/family/significant others
Provide case management and therapeutic interventions to all assigned patients
Serve as patient advocate when a patient has a grievance, following the System policy and procedure
Adhere to materials provided to ensure clinical effectiveness and consistency
Manage patient/family expectations related to services provided
Initiate and maintain contact with referring providers, school, if applicable, and care team for patients
Implement goals and interventions as specific on the Care Plan, within the therapeutic component of the patient’s program
Ensure goals are SMART (specific, measurable, attainable, relevant, and timely)
Ensure goals and interventions are patient specific and individualized according to patient diagnoses
Document progress according to the treatment plan
Troubleshoot technology issues during programming with patient
Complete admissions documentation
Social Services Admission Assessment
Suicide Risk Assessment and collaboration with treatment team according to identified guidelines
Complete a safety plan (at Provider discretion for patients age 12 and under)
Initial treatment goals and interventions on the Care Plan
Obtain necessary consent for release of records to access information that will assist in providing treatment or facilitating discharge, including coordination with referents and other mental health treatment providers
Complete ongoing treatment documentation, as required, according to program guidelines
Write clear, concise, collaborative, and obtainable treatment goals in the Treatment Plan
Document patient’s treatment status in medical record daily
Complete therapeutic documentation for group treatments including a description of the group and information about the patient’s engagement and participation
Update the Care Plan goals and interventions
Document contact notes for each conversation with outpatient provider, school, or parent
Summarize the patient’s progress and decision making from multidisciplinary team meetings in the master treatment plan each time the patient is officially staffed
Communicate the process to the team members
Document the necessary information in a thorough, detailed, and timely manner
Complete discharge documentation as required and on time
Document the initial discharge plan in the medical record
Document discharge summary. Identify patient’s presenting problem, progress, current status and treatment recommendations
Contact outpatient provider(s), school and other stakeholders to discuss aftercare to ensure proper handoff
Report and document suspected cases of physical, sexual abuse and/or neglect according to the law in the state of employment and according to System policy and procedure
Implement understanding of the System policies and procedures
Implement understanding of the Mandatory Reporting in the state of employment
Provide leadership and guidance in the implementation of clinical interventions
Evaluate the outcome of interdisciplinary interventions and modify the Care Plan accordingly
Assist with the development and evaluation of treatment needs
Participate and/or facilitate interdisciplinary staffing for treatment planning, updating and progress review
Communicate professionally and accurately
Refer to and work with other departments and agencies as needed and according to RBH policies
Report pertinent data to the attending provider and others on the treatment team, verbally or in writing as necessary, and use discernment in situations requiring immediate attention versus postponement
Communicate immediately difficult problems with referents, patients, family members/significant others and co-workers
Ask for supervision to assist with problem resolution, when appropriate
Attend and participate in all department meetings virtually and provide feedback concerning departmental or clinical issues
Demonstrate strong interdisciplinary approach, facilitating effective communication among departments
Display a positive attitude and participate as a team member
Communicate in a respectful and assertive manner to treatment team members and other System personnel
Follow through with program philosophy
Conduct self in a professional manner
Demonstrate organizational skills that promote timely responses
Communicate with all individuals in a positive and professional manner
Identify concerns and provide input for resolution
Use solutions focused mindset in situations, and resolve individual issues with peers in a positive, calm manner
Promote positive team-oriented approach to patient care. Maintain a supportive and collaborative environment with all disciplines
Demonstrate a positive and professional attitude toward parties outside the facility (patients, families, visitors, vendors, etc.)
Use courteous, cooperative and respectful behavior when working with patients, families, physicians, visitors, and employees
Display leadership and positive role-modeling
Project a professional image in attire, grooming, and presentation
Display professionalism in all aspects of the position
Arrive on time, prepared for work responsibilities
Adhere to Code of Ethics, Code of Conduct, maintain confidentiality, and abide by professional license code of ethics
Support changes in staffing/scheduling when program and patient care needs require
Accept reassignment in a positive manner
Demonstrate willingness to adjust work schedule to meet patient and program needs
Recognize need for support, seek appropriate assistance when needed, and offer assistance when needed
Apply good practice principles to job duties
Complete orientation, annual competencies, educational requirements, and required training relevant to the position
Provide appropriate, timely documentation in the patient medical record
Attend and participate in staff meetings, group and individual supervision meetings, and in-services relevant to position
Participate in projects, tasks and opportunities to improve skills and expand competency
Comply with the organization’s policies and procedures
Adhere to all established standards of practice
Participate in on-call phone rotation if applicable
Promote Mission and goals of the organization
Perform other duties as assigned
Participate in site committees remotely
Be punctual and prepared
Demonstrate effective communication skills and good organization skills
Actively participate in discussions, recognize and contribute to activities leading to improvement
Gain understanding of the ROS and MDI process
Participate in the ROS program on an ongoing basis
Create and apply ROS projects that lead to improvement
Apply the ROS model to your department’s activities
Demonstrate measurable goals and achievement
Participate in daily huddles with team(s) assigned
Demonstrate understanding of Joint Commission, State, and other regulatory agency compliance regulations
Be knowledgeable in the application of standards relevant to outpatient behavioral health program
Increase knowledge and awareness of regulations and involve self in educating others
Provide for patient safety
Intervene appropriately to maintain patient safety
Communicate any patient safety concerns to the treatment team and document accordingly
Ensure patients are in appropriate areas and on camera at all times
Report any safety issues immediately
Document safety incidents via the incident reporting portal
Adhere to all System guidelines for safety
Follow emergency protocols

Requirements

Master’s degree in Psychology, Social Work, Counseling, or a related field from an accredited institution
At least two (2) years of experience in health care
Preferably two (2) years in a psychiatric setting
Full independent licensure required (e.g., LMHC, LPC, LMFT, LCSW, or equivalent such as LPCC), in the state of practice
Full, independent licensure must be held in PA
Must obtain a substance use disorder license-in-training within six (6) months of hire if working in a co-occurring program
Must be fully licensed in Pennsylvania and open to pursuing licensure in additional states
Solid understanding of therapeutic interventions and techniques across age groups, with knowledge of human development and behavior
Responsible for meeting all continuing education and licensing requirements in accordance with program and regulatory guidelines
Must reside in a state that Rogers currently operates in - (WI, MN, IL, PA, TN, FL, GA, CO, CA, WA, CO)

Nice to have

Multi-state licensure is a plus
May include responsibilities related to cognitive behavioral therapy and social services, depending on program needs

What we offer

$4,000.00 retention bonus available (Fully licensed)
Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

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