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Telecommunications Technician

amentum.com Logo

Amentum

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Location:
United States , Colorado Springs

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

75000.00 - 85000.00 USD / Year
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Job Description:

The Telecommunications Technician supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

Job Responsibility:

  • Provide support to monitor, install, and perform maintenance of associated networks, and end user equipment/peripherals
  • Respond to user requests for assistance
  • Perform on-the-spot diagnostic evaluations, implementation of corrections, and training of users in proper equipment/network operations
  • Provide support and perform upgrades to platforms, train staff, and maintain daily logs
  • Provide 24/7 maintenance support, complete modification, and installation of network, cryptographic equipment (i.e., KIV-7M/KG-175), and instruments (Secure Communications user items/peripherals)
  • Provide network/end user item initial and recurring training for all users
  • Update networks/equipment and help ensure inventory is accurate
  • Ensure ticketing system is kept up to date on network/system trouble tickets
  • Route calls, transfer information, and handle administrative duties
  • Complete various tasks such as typing, checking, and recording information
  • Oversee the order and replacement of new hardware and software, including warranty claims
  • Perform and provide server, workstation, and system expertise including on-site and off-site travel (internal to the complex)
  • Assist in development/implementation of system documentation and operating procedures
  • Research the selection and installation of new network/switching equipment, including hardware and software

Requirements:

  • Clearance Requirement: Top Secret with SCI eligibility
  • 6 months or more directly related experience
  • 1 year or more general work experience
  • IAT Level II Certification *One of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP

Nice to have:

  • Digital Switching Systems - 2A Certification
  • Knowledge of Telecommunications Secure Voice Switched Network switch management/maintenance
  • Secure Voice Responsible Officer and Telecommunications Control Officer experience
  • Experience with Cryptographic/Communications Security (COMSEC) and COMSEC Responsible Officer requirements
  • Operations planning and management in a real-time support environment
  • Ability to prepare, objectively review, and deliver technical presentations
  • Experience with technical knowledge capturing, training, and certification of personnel
  • Have demonstrated experience and capability with interfacing with customers at very high levels
  • 1 year of related experience with modification, and installation of the secure Telecommunications Secure Voice Switched Network, cryptographic equipment (i.e., KIV-7M/KG-175), and end user peripherals
  • Commercial Public Base eXchange and telephone switch experience
  • Experience assisting with conferencing
What we offer:
  • flexible work schedules
  • educational reimbursement
  • retirement benefits (401K match)
  • employee stock purchase plan
  • health benefits
  • tax saving options
  • disability benefits
  • life and accident insurance
  • voluntary benefits
  • paid time off and paid holidays
  • parental leave
  • health, dental, and vision insurance
  • pet insurance

Additional Information:

Job Posted:
March 13, 2026

Expiration:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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