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Join a leading organization at the forefront of innovation within the automotive sector, driving forward critical technological advancements that connect and empower their global operations. Our client is dedicated to pioneering solutions that enhance efficiency, streamline complex processes, and support a vast network of users. As an Aquent talent, you will become an integral part of a team that directly impacts the foundational infrastructure of a globally recognized enterprise, contributing to projects that shape the future of their connected services.
Job Responsibility:
Execute and meticulously review the migration of existing mobile device fleets from one major carrier to another, ensuring data integrity and operational continuity
Proactively identify, investigate, and correct any failed migrations, employing a disciplined approach to problem resolution
Manage the configuration and transition of mobile devices, utilizing specialized tools and methods to facilitate smooth transfers
Provide technical assistance by troubleshooting error codes and developing effective solutions for complex issues
Analyze various reports and dashboards to detect anomalies in expected processes and conduct thorough investigations into discrepancies
Process and reprocess large datasets (e.g., in spreadsheet and text formats) through multiple tools and workflows to ensure successful project completion
Support team growth initiatives and assist in managing workload by taking on key responsibilities, fostering a collaborative environment
Document issues seen with meticulous detail, emphasizing clear communication of findings to the team
Adapt to evolving business requirements, with potential for expanding responsibilities as project needs change
Requirements:
Bachelor’s degree in a technical field such as Computer Science, Computer Engineering, or a related discipline
2-4 years of applicable professional experience in a technical role
Demonstrated organizational skills, with a proven ability to validate work against data to ensure execution accuracy
A disciplined approach to following instructions, preventing errors, and meticulously documenting issues
A curious mindset, eager to investigate errors, understand root causes, and ask “why” to drive effective solutions
Basic understanding of SQL/Database language syntax and fundamental coding skills
Familiarity with analyzing system logs and understanding of Call Flows/API Flows for effective debugging
Nice to have:
Proficiency in Python and JSON
Background in mobile device sales or provisioning, with an understanding of carrier activation processes