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Expertise carrier class telecommunication engineering practices and standards in system designs and operation
Familiarity with cloud-based communications systems with enterprise grade voice, IM/messaging, meetings, conferencing and collaboration
Support voice engineering initiatives for all project-related and ongoing operations support for voice communications services
Support infrastructure that is relied upon on a 24x7 basis
Actively monitor and conduct trend analysis for telecommunication networks to proactively identify performance issues ensuring highest availability of critical network
Conducts engineering studies
prepares technical reports
compiles data evaluating and justifying requests for equipment and services. Produce and maintain relevant documentation and drawings for all telecommunication systems and projects
Evaluates telecommunications systems and requirements and recommends modifications and/or new equipment
analyzes technical problems and recommends appropriate corrective measures
Conducts technical field surveys to develop detailed system design criteria
prepares equipment specifications and evaluates equipment to determine compliance with DISA specifications
Requirements
HS and 6-8 tears experience
Ability to communicate effectively orally and in writing on technical subjects to technical and non-technical people (all levels)
Ability to prioritize and multi-task
Proficient with installation and management of Avaya Aura Communication Manager 8 or higher
Design experience with Avaya Unified Communication products
Installation, configuration, upgrade, and troubleshooting of Avaya G450 Gateways
One (1) of the following Avaya Certifications is required: Avaya Certified Solutions Architect (ACSA) or... Avaya Certified Solution Specialist (ACSS) or... Avaya Certified Implementation Specialist (ACIS)
CompTIA Security+ Certification
Experience with Cybersecurity configurations and security implementation tools
Proficient with Microsoft Office products such as Visio for documentation and drawings
Position requires the ability to obtain a Secret security clearance with the US government
Ability to obtain a US passport, active passport preferred
Travel Requirements: Some travel may be required within United States and Internationally. (Roughly 5%)
Nice to have
Experience with VoIP phone systems preferred, including installing, troubleshooting, and maintaining network-based telephone equipment and supporting daily telecommunications operations
Active Secret security clearance
Military or government experience preferred but not necessary