Telecommunication & Collaborations Specialist Job at Tier4 Group (Kennesaw)

Networking Telco Solutions Sales Specialist

HPE Networking Telco Solutions GTM Organization is looking for a Sales Specialis...

Location

Germany , Ratingen

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree or equivalent
Knowledge of the Telco market and digital transformation journey
Account experience in the Communication Providers' segment
Experience in working with System Integrators, Solution Consulting Companies and Network Equipment Providers
Partner engagement experience
Cultural awareness, sensitivity and ability to work in multiple geographies
Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
Consultative solution selling and business development skills
Leadership and initiative in successfully driving sales - prospecting, negotiating and closing deals
Project management skills

Job Responsibility

Manage and develop the HPE Telco Solution business at major accounts in Germany and Austria, focusing in Deutsche Telekom, Vodafone and Telefonica with special attention on Subscriber Data Management and Telco Automation
Sell Telco software and solutions to support customers to operate and orchestrate reliable services in hybrid and virtualized environments
Build a broad network of industry relationships and contacts in targeted accounts and countries
Capture sales opportunities to increase the company's market share in accordance with HPE's strategy and execute on sales forecast
Set directions for business development and solution replication
Creates and grows reference customers
Work with HPE account management, presales and delivery teams
Collaborate with virtual team to orchestrate and sell complex customer solutions
Establish a professional and consultative working relationship with the client, including the C- level by developing a core understanding of the unique business needs
Deliver on assigned quota metrics and target to over-achieve the set quota with quarter KPIs

What we offer

Competitive salary and extensive benefits package (pension scheme, insurances, company car, bike and car leasing, and other fringe benefits)
Work-life balance (flexible working time and hybrid workplace model, 30 vacation days, four HPE Wellness-Fridays, up to six months paid parental leave)
Support for education, training, and career development
Diverse and dynamic work environment

Collections Specialist

We have an exciting opportunity for a Collections Specialist to join our growing...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

3+ years of experience in B2B collections
Ability to overcome objections and offer solutions to resolve potential roadblocks
Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management
Relationship-builder and strong listening skills
Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence
conveys sound judgment
builds trust
is collaborative, insightful, proactive, and future-focused
Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
Demonstrates integrity and the highest ethical standards in all aspects

Job Responsibility

Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
Meet established collection objectives monthly
Collect and manage past due accounts for moderate to large sized business customers
Use various computer systems simultaneously
Build and maintain strong customer relationships and problem solve with the customer
Preparation of monthly collection reports and recommendations on credit memos and write off activities
Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
Review and comprehend contractual agreements with customers that govern the servicing relationship

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Sr Government Solutions Specialist, SLED ANS Connectivity Sales

The Sr. Account Executive, Connectivity Product Sales is responsible for selling...

Location

United States , Bellevue; Denver; Las Vegas

Salary:

155000.00 - 279700.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Bachelor's Degree Business or Technology degree preferred
4 years of Business to Business (B2B) sales experience with high tech sales
4 years selling complex product solutions as lead salesperson or customer facing Solutions Engineer, specifically focused on new logos or pure prospects
4 years of experience in complex solutions/applications
Combination of 5 years sales and customer facing technical solutions experience
Technologically proficient in identified/specialized products
Demonstrated success of meeting and exceeded sales targets and sales leadership
Demonstrated experience selling product solutions into Fortune 500 & 1,000 accounts
Solid presentation skills

Job Responsibility

Selling the T-Mobile 5G Advanced Network Solutions portfolio including Hybrid and Private Networks, MEC, Fixed Wireless Solutions, and SD Edge capabilities
Working with companies to implement new business initiatives to drive strategic revenue and realize cost savings
Opportunity and account planning to identify new opportunities, managing their sales funnel, accurately forecasting their business, and closing new business
Collaborates with customer executives, strategic partners and internal T-Mobile resources to expanding share of wallet for product solutions used by T-Mobile customers
Working with customers and T-Mobile for Business sales teams to solve business problems through product solution selling
Driving the strategy and managing the entire sales cycle – from identifying the right solutions or partnerships and building a competitive value proposition to negotiating through close

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Onboarding Specialist

As an Onboarding Specialist, you are at the crux of customer interaction and ena...

Location

Philippines , Pasig

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

At least 2-3 years of working experience in Customer Onboarding, Software Implementation, and Account Management
At least 1 year of experience configuring, updating, and supporting VOIP solutions
Preferably with experience in chat, handling multiple windows
Excellent English communication skills
Strong customer service orientation
Ability to work independently with minimal management guidelines
Organized, detail-oriented, and self-motivated
Able to work US core hours while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
Experience with telecommunication or SaaS providers required
Excellent internet connectivity required

Job Responsibility

Facilitate onboarding deployment for new customers and products purchased
Host end-user and admin training sessions for customers to educate them on Dialpad products and assist with change management
Provide detailed walkthroughs and train new customers with implementation and portal setup
Deliver quality onboarding in a timely manner by analyzing needs, collaborating with others, and resolving customer issues through discovery and replication
Drive customers to implement best practices
Clearly communicate product configuration setup requirements and expectations with customers
Act as the customer's escalation point for any onboarding-related issues
Work on ad-hoc tasks as necessary

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Vibrant environment to cultivate collaboration and connection
Certified Great Place to Work culture

Manager, Corporate IT

As the Manager of Corporate IT, you'll lead our global IT infrastructure, servic...

Location

Canada , Vancouver

Salary:

117600.00 - 145200.00 CAD / Year

Dialpad

Expiration Date

Until further notice

Requirements

8-10 years of progressive experience in Information Technology, Infrastructure Management, or Corporate IT Security
Demonstrated experience managing scalable IT infrastructure and security programs within a SaaS company is highly preferred
3-5 years of experience successfully managing and leading a technical team, preferably in a global environment
A customer-service mindset with a focus on delivering high-quality user experiences
Proven experience in operating and managing security, automation technology, and automation programs
Experience in configuring, deploying, and leading: Implementation and governance of cloud-based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, SSO, SAML, and SCIM across enterprise environments
Mobile Device Management systems (MDM), such as Jamf, Kandji, Microsoft Intune
Administration of core enterprise SaaS platforms (e.g., Google Workspace, Atlassian), including provisioning automations and integration workflows
IT assets including endpoints, office networking, and A/V conferencing systems
Demonstrated ability to own and deliver complex, cross-functional IT projects

Job Responsibility

Lead, mentor, and manage a current global team of six (6) IT specialists, fostering a culture of high performance, collaboration, and continuous improvement
Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports
Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services
Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs, align service delivery, and support business objectives
Take ownership of major IT projects from initiation through deployment, ensuring they are delivered on time, within budget, and meet established technical and business requirements
Oversee the design, implementation, and maintenance of all corporate IT infrastructure, including networking, servers (on-premises and cloud), telecommunications, and end-user computing
Ensure the efficient operation and continuous improvement of the global IT service desk, focusing on high service levels and user satisfaction
Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth and remains current with industry best practices and technology innovations (e.g., AI, Agentic AI)
Partner closely with the Security team to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
Collaborate with the Security team in supporting threat detection and response processes within the Corporate IT environment

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Recognized Great Place to Work culture

Fulltime

Associate Specialist Service Operations (Service Desk)

Our ServiceDesk in Montreal is a key pillar in enabling our customer to maximize...

Location

Canada , Montreal

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Proven experience in telecommunications in large scale
Proven experience in a customer service role, preferably in a technical support or service desk environment
Commitment to continuous learning and staying updated with industry trends and best practices
Fluent in English - verbal and written communication skills
Customer service orientation with the ability to communicate technical topics
Strong time management and multitasking abilities to handle multiple customer inquiries simultaneously in a fast-paced environment
Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage
Strong documentation skills to accurately record customer interactions and resolutions
Ability to work both independently and collaboratively in a team-oriented environment
Adaptability, resilience, and a positive attitude towards handling challenging customer situations

Job Responsibility

Execute Standard Operating Procedures related to the management of incidents and requests. Emphasis will be placed on the management of standard/documented incident management such as those related to our global VHF network or basic requests
Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders
Document all actions in accordance with standard company policies and procedures
Collaborate with vendors and service providers, such as Field Representatives, to address incidents, ensuring effective communication and prompt resolution
Use various tools to monitor, remediate and manage any ticket assigned

What we offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

New

Technical Infrastructure Specialist

Take your career to the next level with Amaris Consulting as a Technical Infrast...

Location

Spain , Montcada I Reixac

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Higher Technician in Electrotechnical and Automated Systems or Telecommunications and IT Systems, or a university degree in Engineering (Mechanical, Industrial, or Building Engineering preferred)
Advanced Spanish and minimum B2 level English
Experience interpreting technical drawings in PDF or CAD
Familiarity with monitoring tools (e.g., Nagios) and reporting tools (e.g., Grafana)
Knowledge of data center hardware: Active equipment (Cisco, NetApp, Firewalls, Routers, etc.) and Passive infrastructure (UPS, Cooling systems, PDUs, Patch Panels, Temperature Sensors, Flood Detectors, etc.)
Strong attention to detail, organizational skills, fast learning ability, and proactive mindset

Job Responsibility

Generate and review technical documentation for infrastructure projects
Interpret and analyze technical blueprints and CAD/PDF schematics
Identify and document active and passive equipment within data center environments
Support project teams with accurate technical data and reporting
Use Nagios for infrastructure monitoring and Grafana for performance reporting
Collaborate with internal teams to ensure smooth project kick-offs and follow-ups

What we offer

Tailored career path and regular salary evaluations
Tech Academy, Udemy, language sessions, webinars, and workshops
Annual personal learning budget and company-paid certifications
Flexible work policies, including remote work options
Transit & restaurant tickets
Kindergarten support
Private health insurance
WeCare program — dedicated support for employees in critical situations

Fulltime

Systems Engineer Specialist

This role involves designing and delivering technical solutions tailored to cust...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electronic Engineering, Telecommunications, Systems Engineering
Minimum of 5 years of experience in presales or technical roles within the IT or telecommunications sector
Deep technical understanding of the company’s products, platforms, and technologies
Strong customer orientation and ability to tailor complex solutions to specific business challenges
Excellent communication and interpersonal skills
capable of translating technical details into business value for diverse audiences
Skilled in creating and delivering impactful technical presentations and demonstrations
Proven problem-solving and critical thinking abilities to address technical challenges creatively and effectively
Ability to work collaboratively within cross-functional and multicultural teams
Time management skills to handle multiple engagements and priorities concurrently

Job Responsibility

Leads or contributes to the design and delivery of technical solutions tailored to meet internal and external customer needs, acting as a subject matter expert across the company’s product portfolio
Provides advanced technical support in presales engagements by analyzing customer requirements and translating them into high-quality technical proposals
Delivers engaging product demonstrations and technical presentations to showcase solution capabilities and value propositions to potential clients
Collaborates closely with sales teams to align business objectives with technical strategies, ensuring consistent messaging and solution accuracy
Supports public tenders, RFIs, and RFPs by providing technical expertise, creating solution designs, and resolving client inquiries during evaluation phases
Builds and maintains strong technical relationships with customers, partners, and internal stakeholders to ensure long-term satisfaction and loyalty
Evaluates competitive products and technologies, highlighting the unique value and advantages of the proposed solutions
Represents the organization at industry events, trade shows, and customer workshops, sharing insights and engaging with stakeholders
Provides technical mentorship to internal teams and partners, delivering training sessions and knowledge transfer on the company’s solution portfolio
Offers structured feedback to product and engineering teams based on field experiences to support continuous improvement and innovation.

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Inclusive environment celebrating individual uniqueness
Flexibility to manage work and personal needs.

Fulltime

Telecommunication & Collaborations Specialist

Tier4 Group

Location:
United States , Kennesaw

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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