Telecomm Tech IV

Provides oversight of technical services that ensure stable and continuous service for faculty, staff, students and clinicians whose business functions rely on low-voltage or wireless services in a 24x7 environment. Maintains expertise in current telephony and network technologies, as well as an understanding of how those services support administrative, academic and clinical operations across the enterprise. Manages cabling systems, switch rooms/ CER's, test equipment/tools/vans and oversees contractors, vendors and other technicians. Provides technical response and communications support for service interruptions and maintenance activities, including urgent and emergency technical problems associated with the computer network. Leads and mentors others, including scheduling, prioritizing work and scope management.