CrawlJobs Logo

Telecom Voice Engineer

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Rolling Meadows

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Telecom Voice Engineer to join our team on a long-term contract basis. In this role, you will contribute to the design, implementation, and maintenance of advanced telecom and voice systems, ensuring seamless communication across organizational platforms. This position offers an excellent opportunity to work with cutting-edge technologies and support critical infrastructure.

Job Responsibility:

  • Configure, manage, and troubleshoot Active Directory services to ensure optimal system performance
  • Oversee the deployment and maintenance of Microsoft Windows Server environments
  • Implement and maintain Azure Active Directory solutions to support secure cloud-based operations
  • Administer Citrix technologies to optimize virtual desktop and application delivery
  • Collaborate with teams to manage Microsoft Exchange systems for reliable email and messaging services
  • Monitor telecom voice systems for performance and reliability, addressing issues proactively
  • Develop and document technical processes and procedures for system management
  • Provide technical support and guidance to resolve complex system issues
  • Participate in system upgrades and enhancements to improve functionality and efficiency
  • Ensure compliance with security protocols and best practices across all systems

Requirements:

  • Proficiency in configuring and managing Active Directory environments
  • Strong knowledge of Microsoft Windows Server administration and troubleshooting
  • Experience with Azure Active Directory for cloud-based systems
  • Familiarity with Citrix technologies for virtual desktop and application solutions
  • Expertise in managing Microsoft Exchange email systems
  • Ability to identify and resolve technical issues in telecom voice systems
  • Excellent problem-solving and analytical skills
  • Strong communication and collaboration abilities to work effectively within a team
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 16, 2026

Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Telecom Voice Engineer

Sr. Manager, Voice / Switching Platforms

We are seeking an experienced and strategic Sr. Manager to lead our Voice and Sw...
Location
Location
United States , Ridgeland, MS ,Birmingham Al, Brentwood TN
Salary
Salary:
Not provided
inabia.com Logo
Inabia Solutions & Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related field
  • 20+ years of progressive experience in voice/telecom engineering
  • at least 10+ years in a leadership/management role
  • Deep, hands-on technical experience with the MetaSwitch platform (switching, feature server, provisioning, interconnect)
  • Strong experience with BroadWorks / BroadSoft or equivalent UC/switching platforms
  • Expert understanding of telecom protocols and technologies: SS7, SIP, RTP, codec interworking, QoS, and SBCs
  • Proven experience in carrier operations, including SIP trunking, interconnect, and traffic management (LCR)
  • Strong familiarity with regulatory requirements, including emergency services (911 / NG9-1-1)
  • Excellent leadership, vendor management, and communication skills
  • Must be willing to be on-call and handle critical issues after hours as needed
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a high-performing team of voice engineers and operations staff
  • Define the architecture, standards, and strategic roadmap for the voice switching and UC platforms
  • Oversee the entire lifecycle of the MetaSwitch and BroadWorks platforms, including feature rollouts, upgrades, patches, capacity planning, and migrations
  • Ensure high availability, redundancy, and disaster recovery to meet strict performance SLAs
  • Act as the ultimate point of escalation for complex, customer-impacting issues and critical outages
  • Drive troubleshooting efforts and ensure timely resolution
  • Serve as the primary point of contact for key vendors (e.g., MetaSwitch/Microsoft, BroadWorks) for support, roadmap discussions, and escalations
  • Collaborate effectively with internal teams including Architecture, Product, and Customer Care
  • Partner in the design and launch of new services, including VoIP, Unified Communications, and network integrations
  • Manage budgets, vendor contracts, and platform licensing
  • Fulltime
Read More
Arrow Right

Sr. Manager, Voice / Switching Platforms

We are seeking an experienced and strategic Sr. Manager to lead our Voice and Sw...
Location
Location
United States , Ridgeland, MS ,Birmingham Al, Brentwood TN
Salary
Salary:
Not provided
inabia.com Logo
Inabia Solutions & Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related field
  • 20+ years of progressive experience in voice/telecom engineering
  • at least 10+ years in a leadership/management role
  • Deep, hands-on technical experience with the MetaSwitch platform (switching, feature server, provisioning, interconnect)
  • Strong experience with BroadWorks / BroadSoft or equivalent UC/switching platforms
  • Expert understanding of telecom protocols and technologies: SS7, SIP, RTP, codec interworking, QoS, and SBCs
  • Proven experience in carrier operations, including SIP trunking, interconnect, and traffic management (LCR)
  • Strong familiarity with regulatory requirements, including emergency services (911 / NG9-1-1)
  • Excellent leadership, vendor management, and communication skills
  • Must be willing to be on-call and handle critical issues after hours as needed
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a high-performing team of voice engineers and operations staff
  • Define the architecture, standards, and strategic roadmap for the voice switching and UC platforms
  • Oversee the entire lifecycle of the MetaSwitch and BroadWorks platforms, including feature rollouts, upgrades, patches, capacity planning, and migrations
  • Ensure high availability, redundancy, and disaster recovery to meet strict performance SLAs
  • Act as the ultimate point of escalation for complex, customer-impacting issues and critical outages
  • Drive troubleshooting efforts and ensure timely resolution
  • Serve as the primary point of contact for key vendors (e.g., MetaSwitch/Microsoft, BroadWorks) for support, roadmap discussions, and escalations
  • Collaborate effectively with internal teams including Architecture, Product, and Customer Care
  • Partner in the design and launch of new services, including VoIP, Unified Communications, and network integrations
  • Manage budgets, vendor contracts, and platform licensing
  • Fulltime
Read More
Arrow Right

Sr. Manager, Voice / Switching Platforms

We are seeking an experienced and strategic Sr. Manager to lead our Voice and Sw...
Location
Location
United States , Ridgeland, MS ,Birmingham Al, Brentwood TN
Salary
Salary:
Not provided
inabia.com Logo
Inabia Solutions & Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related field
  • 20+ years of progressive experience in voice/telecom engineering, with at least 10+ years in a leadership/management role
  • Deep, hands-on technical experience with the MetaSwitch platform (switching, feature server, provisioning, interconnect)
  • Strong experience with BroadWorks / BroadSoft or equivalent UC/switching platforms
  • Expert understanding of telecom protocols and technologies: SS7, SIP, RTP, codec interworking, QoS, and SBCs
  • Proven experience in carrier operations, including SIP trunking, interconnect, and traffic management (LCR)
  • Strong familiarity with regulatory requirements, including emergency services (911 / NG9-1-1)
  • Excellent leadership, vendor management, and communication skills, with the ability to manage operations during outages and escalations
  • Must be willing to be on-call and handle critical issues after hours as needed
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a high-performing team of voice engineers and operations staff
  • Define the architecture, standards, and strategic roadmap for the voice switching and UC platforms
  • Oversee the entire lifecycle of the MetaSwitch and BroadWorks platforms, including feature rollouts, upgrades, patches, capacity planning, and migrations
  • Ensure high availability, redundancy, and disaster recovery to meet strict performance SLAs
  • Act as the ultimate point of escalation for complex, customer-impacting issues and critical outages
  • Drive troubleshooting efforts and ensure timely resolution
  • Serve as the primary point of contact for key vendors (e.g., MetaSwitch/Microsoft, BroadWorks) for support, roadmap discussions, and escalations
  • Collaborate effectively with internal teams including Architecture, Product, and Customer Care
  • Partner in the design and launch of new services, including VoIP, Unified Communications, and network integrations
  • Manage budgets, vendor contracts, and platform licensing
  • Fulltime
Read More
Arrow Right

Sr RAN Optimization Engineer

Location
Location
United States , Overland Park
Salary
Salary:
Not provided
digitalplussolutions.com Logo
Digital Plus Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in Electrical Engineering, Telecommunications, or related discipline, plus at least six years of related experience is required, or in the alternative, Bachelor’s degree in Electrical Engineering, Telecommunications, or related discipline, plus at least eight years of related experience is required
  • Must have experience with antennas for various bands, including mmWave, CBand, PCS, AWS, and low band of cellular communication operations and Distributed Antenna System (DAS) design & optimization
  • Must have experience with large venue stadium, Indoor Arena DAS design-implementation-optimization, Beamforming, MassiveMIMO, Baseband, Radios, NR & LTE air interface architecture, and 5G protocol and radio interference algorithms
  • Must have experience with load balancing across carriers, Carrier Aggregation techniques across carriers, 4G & 5G voice Network (including VOLTE and VONR), operational algorithm design and optimization, air interface capacity and coverage evaluation and improvement techniques
  • Must have experience with 5G Core and transport network architecture, 5G NSA (non-standalone), SA (stand-alone) principles algorithms for multiple vendor equipment, and 5G oRAN architecture and operation algorithms
  • Must have experience with platforms of Network tools for major radio vendors including ENM, OSS, Atoll , NetAct, Excel, and Scripting
Job Responsibility
Job Responsibility
  • Oversee a team of RF (Radio Frequency) engineers and work independently to perform RF network planning and optimization activities during network rollout phase
  • Responsible for radio optimization of 5G/LTE (Long Term Evolution) networks to troubleshoot and improve KPIs in Nokia & Ericsson system
  • Provide 5G optimization covering Sub6 optimization, DSS optimization, mmWave (millimeter wave) Optimization, VONR (Voice over New Radio)
  • Perform RF performance activities covering 4G/5G data & voice VOLTE (voice over LTE) service in customer projects independently, according to project plan and in project managers guidance
  • Perform analysis of Key Performance Indicators (KPI’s), investigation and improvement of network capacity & quality problems
  • Implement new features and tuning 5G/4G (LTE) radio network parameters
  • Implement new RAN (Radio Access Network) features and tuning of RAN database parameters
  • Analyze neighbor relations and implementation of corrections
  • Perform radio propagation planning, optimization of coverage footprint, signal quality, candidate selection review for new sites, creation of site plumbing design diagram, filing of E911/FCC Regulatory approvals and managing of design related projects
  • Perform radio planning and optimization team lead for small team of engineers
Read More
Arrow Right

Director, Voice & Data Networking

This role exists to provide oversight and responsibility for delivery of the net...
Location
Location
United States , Deerfield
Salary
Salary:
165900.00 - 282200.00 USD / Year
walgreens.com Logo
Walgreens
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree and at least 8 years of experience in Network engineering or a similar role OR a High School Diploma/GED and at least 11 years of experience in network engineering or a similar role
  • At least 5 years of engineering, architecture and design of complex data, voice, and converged networks
  • At least 6 years of experience with voice, data, and converged connectivity services (telecom, route/switch, DNS, load balancers and firewalls, etc.) and networking aspects of cloud (connectivity, cloud exchange)
  • Experience with vendor and vendor contract management, including SLA review.
  • Experience with telecommunications management and carrier relations.
  • Experience working with Cloud transformations and the resultant impact on Network and Communications services
  • At least 5 years of experience contributing to financial decisions in the workplace.
  • At least 5 years of direct leadership, indirect leadership and/or cross functional team leadership.
  • Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).
Job Responsibility
Job Responsibility
  • Directs the evolution, and operational support of enterprise network, and telecom solutions. Leads and directs operations involved in the design, engineering, implementation, support, and monitoring of network environments to meet corporate and business needs.
  • Oversees enterprise networking and telecommunications environments to ensure the infrastructure meets the customer requirements while adhering to established policies, procedures, and deadlines
  • Works closely with suppliers, and 3rd parties to ensure IT industry best practice is followed to deliver solutions efficiently and effectively
  • Develops and manages operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA
  • Leads network major Incident Management including communication, remediation, recovery, leveraging the central command and control capabilities
  • Stays current with the latest technology trends with respect to network and connectivity (including cloud connectivity and cloud exchange) and proactively propose strategies to enhance application performance and business experience
  • May negotiate with vendors / suppliers/ contractors to procure products and services with support from procurement team and vendor/partnership management team
  • Develops and manages the Connectivity Services operations budget
  • Partners with Information Security to ensure security, audit and compliance requirements are met
  • Allocates available resources to meet operating objectives. Ensures the ongoing training and development of team members. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes
What we offer
What we offer
  • Health, dental and vision*
  • Retirement Savings Plan (401(k))
  • Paid time off benefits
  • Onsite fitness center and health center
  • Work & life resources
  • Employee discount
  • Fulltime
Read More
Arrow Right

Product Manager

GMS is looking for a Product Manager to play a key role in the growth and evolut...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
productheroes.it Logo
productheroes
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in product management, project management or technical pre-sales preferably in telecommunications or a related industry
  • Experience working with cross-cultural teams and international markets (Europe, MENA, LATAM, Asia)
  • Masters degree in Telecommunications, Engineering, Cybersecurity or Computer Science or a related field
  • Understanding of telecom domains such as SMS, Voice, Signalling, APIs, Cloud communication is a plus
  • Understanding of Closure Framework, microservice architecture as well as Postman Collection will be a plus
  • Strong verbal and written communication skills in English. Fluency in Spanish or Portuguese will be considered a plus.
Job Responsibility
Job Responsibility
  • Managing the development and execution of GMS telecom products
  • Conducting the market analysis and ensure the product remains competitive and up to demand
  • Building the entire product lifecycle from an ideation to launch and Ops performance delivery
  • Defining and finetuning the product vision, strategy & objectives, balancing innovation, demand & trends
  • Acting as the primary liaison between R&D, technology, sales, and marketing, ensuring clear communication of product goals and requirements
  • Developing the product documentation, training materials, and sales decks to support the company strategy
  • Track product KPIs, performance, and drive continuous innovation based on customer feedback
What we offer
What we offer
  • Multicultural & dynamic environment in fast-growing worldwide business
  • One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit
  • Professional team that is committed and stands for the highest standards of performance
  • Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities
  • Customer-oriented culture with high respect for both internal and external customers
  • Competitive salary and bonus system
  • Fulltime
Read More
Arrow Right
New

Sr Engineer, Software

The Sr Software Engineer works with a team of other software engineers, network ...
Location
Location
United States , Frisco; Austin
Salary
Salary:
113600.00 - 205000.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Computer Science or Engineering
  • 4-7 years - Technical engineering experience
  • Strong knowledge in the following areas is desired: AI and Automation
  • Support for AI initiatives, including VVA/Jarvis
  • Languages and Scripting: Python, PowerShell, Perl, Go, Java, Bash, SQL, YAML
  • Version Control and CI/CD: GitLab, GitHub
  • CI/CD pipelines (build, test, deploy automation)
  • Git branching, code reviews, and merge workflows
  • API Technologies: REST and SOAP APIs
  • JSON and XML formats
Job Responsibility
Job Responsibility
  • Technical Engineering Services: Drives engineering projects by developing software solutions
  • conducting tests and inspections
  • preparing reports and calculations
  • Encouraged to supervise base and associate level engineers as needed
  • Understands system protocols, how systems operate and data flows
  • Aware of current technology benefits
  • Expected to independently develop a full software stack
  • Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work
  • Independent study of current technology is encouraged
  • Interact with system engineers to define system requirement for automation
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Fulltime
Read More
Arrow Right

Carrier Services Manager and Telecom Provisioning Lead

The Carrier Services Manager & Telecom Provisioning Lead is a highly visible, hy...
Location
Location
United States , Raleigh
Salary
Salary:
115000.00 - 130000.00 USD / Year
uk.alterahealth.com Logo
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of progressive experience in telecom service management, provisioning, or complex vendor coordination
  • Proven ability to negotiate major carrier contracts and manage complex vendor relationships successfully
  • Strong technical understanding of modern telecom technologies (e.g., MPLS, SIP, SD-WAN, broadband, wireless, Express Routes)
  • Hands-on experience working with major carriers (e.g., AT&T, Verizon, Lumen, GTT, Comcast, etc.)
  • Excellent communication, organizational, and project management skills with the ability to manage multiple simultaneous projects
  • Proficiency with telecom ordering portals, ticketing systems, and data analysis tools (e.g., advanced Excel)
Job Responsibility
Job Responsibility
  • Serve as the primary, strategic point of contact for all telecom carriers and service providers
  • Negotiate and manage contracts, pricing, and Service Level Agreements (SLAs) to ensure best-in-class service and value
  • Lead monthly and quarterly carrier spend forecasting and analysis to identify and capture significant cost-saving opportunities
  • Proactively monitor and manage carrier performance, driving high-level escalations for chronic issues and outages
  • Maintain a precise inventory of all active circuits, services, and carrier accounts, ensuring compliance with regulatory and internal standards
  • Oversee the complete provisioning lifecycle for voice, data, internet, and cloud connectivity services
  • Collaborate with internal IT teams, the Project Management Office (PMO), and carriers to coordinate and track service orders, installations, and porting requests
  • Ensure technical requirements, order accuracy, and delivery timelines are validated and met across all projects (installations, upgrades, disconnects)
  • Develop and maintain clear documentation for provisioning workflows, service details, and key implementation milestones
  • Troubleshoot and proactively resolve all order-related issues and delays
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy