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The ISV Program Manager – Telco Market will lead the development, growth, and management of our Telco‑focused Independent Software Vendor (ISV) ecosystem. This role serves as the primary point of contact for Telco ISV partners, driving joint go‑to‑market initiatives, overseeing solution integration, and ensuring the long‑term success of partner engagements. The Program Manager will work cross‑functionally with sales, product, marketing, and engineering teams to ensure alignment on partner strategy and the delivery of integrated solutions that meet Telco industry requirements.
Job Responsibility:
Build and maintain strong relationships with Telco‑focused ISV partners, acting as the primary liaison for all program‑related activities
Foster productive, collaborative engagements that support mutual business growth
Develop and execute strategies for recruiting, onboarding, and enabling Telco‑focused ISVs
Define program requirements, benefits, and guidelines aligned to Telco market needs
Continuously refine the program using partner feedback and industry insights
Collaborate with Telco ISV partners to define and execute joint GTM plans
Coordinate with marketing, sales, and product teams to maximize GTM impact
Work with partners and internal technical teams to ensure smooth integration and interoperability of ISV software solutions with Telco platforms
Provide guidance on Telco‑specific requirements, standards, and best practices
Establish and monitor KPIs that measure ISV program performance in the Telco market
Provide regular reporting and insights to senior leadership and stakeholders
Develop and deliver enablement resources to help ISVs build, position, and sell their solutions effectively within the Telco ecosystem
Provide ongoing support including training, technical assistance, and issue resolution
Ensure alignment across sales, marketing, engineering, and product teams
Drive cross‑functional coordination that supports joint program objectives
Maintain awareness of Telco market dynamics, regulatory requirements, competitive trends, and emerging technologies
Identify opportunities for new partnerships, solutions, and areas of strategic growth
Requirements:
Proven experience as a Program Manager, Alliance Manager, or Business Development Manager in the Telco industry with a focus on ISV ecosystems
Deep understanding of telecommunications technologies, Telco market structure, industry trends, and regulatory frameworks
Demonstrated success managing complex projects and cross‑functional collaboration
Strong business acumen, strategic planning abilities, and analytical skills
Experience driving joint go‑to‑market initiatives and partner marketing efforts
Excellent communication and interpersonal skills with the ability to influence partners and internal leaders
Bachelor’s degree in Business, Telecommunications, Computer Science, or a related field required
Master’s degree preferred
Willingness to travel for partner engagement and industry events