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We are looking for an experienced Telecom Engineer to join our team in Houston, Texas. In this role, you will be responsible for managing and optimizing telecommunications systems to ensure seamless operations. This is a long-term contract position that offers an excellent opportunity to apply your expertise in VoIP and telecommunication technologies while contributing to the success of our organization.
Job Responsibility:
Configure, maintain, and troubleshoot Mitel and ShoreTel telecommunications systems
Implement and manage VoIP solutions to support business communication needs
Monitor network performance to identify and address potential issues proactively
Collaborate with internal teams to ensure telecommunications systems meet organizational requirements
Provide technical support and guidance to resolve telecommunication-related issues
Conduct regular system upgrades and ensure compliance with industry standards
Develop and document processes for telecommunications operations and maintenance
Analyze system performance data to recommend improvements and optimize efficiency
Assist in the planning and deployment of new telecommunication technologies
Ensure all systems are secure and adhere to best practices for data protection
Requirements:
Minimum of 3 years of experience in telecommunications engineering or a related field
Proficiency in configuring and managing Mitel and ShoreTel systems
Hands-on experience with ShoreTel VoIP technologies
Strong understanding of network protocols and telecommunication systems
Ability to diagnose and resolve technical issues efficiently
Excellent communication skills to collaborate with team members and stakeholders
Proven ability to manage multiple tasks and prioritize effectively
Familiarity with industry standards and best practices for telecommunications
What we offer:
medical, vision, dental, and life and disability insurance