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Tele Sales Executive

Sri Lanka, Colombo · Job Posted February 19, 2026
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Job Description

Responsible for acquiring new merchants for Internet Payment Gateway (IPG) services and handling the complete onboarding process including basic compliance verification before activation.

Job Responsibility

  • Generate and onboard new merchants for IPG services
  • Explain IPG features, charges, and settlement process
  • Manage the end-to-end onboarding process
  • Assess merchant suitability for onboarding
  • Collect and verify required registration documents
  • Perform basic KYC and background checks
  • Identify and escalate high-risk or suspicious businesses
  • Coordinate internally for approval and activation
  • Maintain proper records and CRM updates
  • Achieve monthly onboarding targets

Requirements

  • 1–3 years experience in sales, banking, fintech, or compliance
  • Basic knowledge of online payment processing preferred
  • Understanding of KYC procedures is an advantage
  • Good communication and analytical skills
  • Target-oriented with attention to detail

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