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This role involves installing, configuring, and maintaining technology-related equipment and systems at The Ritz-Carlton Mexico City. Candidates will ensure adherence to company standards, secure technology-related facilities, support organizational efficiency, and maintain inventory of IT devices. A year of related work experience is preferred.
Job Responsibility:
Ensure employee compliance with company standards/policies and external regulations
serve as a departmental role model or mentor
maintain inventory of technology devices
configure PBX/telephone switchboard systems and associated hardware
ensure computer and telephone rooms are secured
improve organizational efficiency and cost-savings
respond to employees' concerns appropriately.
Requirements:
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance
resolve non-routine problems with hardware, software, or guest room internet access
analyze, recommend, and implement process improvements
maintain inventory of technology devices
maintain PBX/telephone switchboard systems and associated hardware
ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system
comply with company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge guests
anticipate and address guests’ service needs
speak with others using clear and professional language
answer telephones using appropriate etiquette
ensure employee compliance with company standards and external regulations
serve as a departmental role model or mentor
develop and maintain positive working relationships with others
support team to reach common goals
ensure adherence to quality expectations and standards
identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
read and visually verify information
visually inspect tools, equipment, or machines
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
enter and locate information using computers and/or Point of Sale (POS) systems
perform reasonable job duties as requested by supervisors.
Nice to have:
No high school diploma or G.E.D. equivalent
at least 1 year of related work experience.
What we offer:
Access to a global team and professional development opportunities
participation in a diverse and inclusive work environment
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