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Translate and categories customer warranty claims for internal use
Prepare customer Warranty trends for Aptiv quality management
Coordinate 8D reports/ 1-pager reports
Collect and analyze customer repair data
Prepare and provide structured and prioritized warranty data to the responsible department either internally and/or externally to the Customer after each warranty claims (weekly or monthly) cut-off date
Reading and understanding the customer claims based on dealership comments
analyzing the data
develop Pareto / Payntercharts for each project by CPU, R/1000
Co-ordinate and conduct the necessary actions by using appropriate warranty tracking charts
Prepare warranty presentations for carline / engine subjects and present to the either internally and/or externally to the Customer