CrawlJobs Logo

TechOps Specialist

prolific.com Logo

Prolific

Location Icon

Location:
Mexico , Mexico City

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

TechOps at Prolific isn’t a traditional IT team; we’re lean, agile and engineering-driven. We don’t just maintain systems - we solve problems before they happen, automate relentlessly, and build solutions that help Prolificos do their best work. From internal infrastructure to tooling, security to automation, we take a proactive, hands-on approach to be an enabler for teams, making sure they have everything they need to move fast, make an impact and help Prolific scale. As a TechOps Specialist, you’ll be responsible for making sure everyone has the tools, technology and support they need to do their best work, whilst supporting the wider company in growing and scaling our team across the UK and US. You’ll handle onboarding and offboarding, provide direct technical support to our growing team of Prolificos, manage our fleet of macOS devices and our growing software stack, get involved in projects and initiatives across the company and much more. You’ll play a key role in the maintenance and security of the tools and applications our Prolificos depend on every single day, and make sure we remain compliant with the highest information security standards in everything we do. And as an early member of a growing team, you’ll be vital in supporting the growth of TechOps at Prolific as we continue to scale.

Job Responsibility:

  • Provide direct technical support to solve technical problems for everyone at Prolific
  • Set up new joiners with all of the accounts and systems they need for their first day, and run onboarding sessions to guide them through getting familiar with and using our internal tooling
  • Work within the TechOps team to implement solutions to technical problems and automate manual processes, enhancing the technical capabilities of the team
  • Write and develop documentation to support the work we’re doing and the processes we’re building
  • Managing the onboarding and offboarding of SaaS products, and own access controls for our systems on a daily basis
  • Support on wider company initiatives like the achievement of security certifications and enabling the company to scale at pace without technical blockers
  • Support supplier management, understanding how our suppliers work with our internal teams to ensure we get value for money, and work closely with teams to plan for and execute seamless renewals on time and within budget

Requirements:

  • Proven experience in a support capacity and demonstrable technical proficiency, particularly in troubleshooting macOS devices
  • Working knowledge of Google Workspace and mobile device management platforms like Kandji
  • Strong understanding of computer systems, networks, and technology infrastructure
  • Excellent problem-solving and troubleshooting skills
  • Ability to manage multiple projects and tasks simultaneously
  • Strong communication and collaboration skills
  • Experience in scripting and automation

Nice to have:

  • Knowledge of industry specific regulations, like Cyber Essentials, SOC2 and ISO 27001
  • Experience with scripting and using APIs to automate manual processes
  • A background in technical support
What we offer:
  • competitive salary
  • benefits
  • remote working
  • impactful, mission-driven culture

Additional Information:

Job Posted:
February 21, 2026

Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for TechOps Specialist

New

TechOps Manager

TechOps at Prolific isn't a traditional IT team; we're lean, agile and engineeri...
Location
Location
United Kingdom
Salary
Salary:
Not provided
prolific.com Logo
Prolific
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in a TechOps, IT Operations, or Systems Administration role, including experience leading or managing a small team
  • A track record of owning and delivering technical projects independently
  • Strong experience with Google Workspace administration, macOS fleet management (e.g. Kandji or similar MDM), and identity and access management
  • Demonstrable ability to take ambiguous problems, break them down, and drive them to well-reasoned solutions
  • Experience with scripting and automation (e.g. Python, Bash, or low/no-code platforms like Zapier and n8n) to solve operational problems at scale
  • A solid understanding of information security principles and experience working within compliance frameworks like ISO 27001, SOC 2 or Cyber Essentials
  • Strong communication and relationship-building skills
  • Experience with performance management, coaching, and developing team members at different levels
  • The ability to balance hands-on delivery with team leadership
  • A collaborative, proactive mindset
Job Responsibility
Job Responsibility
  • Lead, coach and develop a team of 3–5 TechOps specialists
  • Own the TechOps roadmap
  • Build strong relationships with stakeholders across the business
  • Drive hiring as the team grows
  • Foster a team culture of ownership, automation-first, process thinking, and clear documentation
  • Own and drive complex technical projects from problem identification through to delivery
  • Act as the senior escalation point for the TechOps team
  • Design, build and maintain automation that reduces manual toil and scales our operations
  • Take ownership of critical areas of our technical infrastructure and tooling
  • Support and contribute to our information security and compliance programme
What we offer
What we offer
  • competitive salary
  • benefits
  • remote working
  • impactful, mission-driven culture
  • Fulltime
Read More
Arrow Right

TechOps Specialist / IT Support Specialist

We are looking for an ambitious, motivated and knowledgeable TechOps Specialist ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
yokoy.io Logo
Yokoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5+ years in IT support or systems administration
  • Strong MacOS experience in a fast-paced or startup environment
  • Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software
  • Highly organized with a systems-oriented mindset
  • Bias for action and ability to troubleshoot, solve problems, and follow through independently
  • Friendly, clear communicator who can help teammates quickly and patiently
Job Responsibility
Job Responsibility
  • Serve as the first line of defense for employee IT issues, with deep focus on macOS troubleshooting, application support, and network connectivity
  • Own the full device lifecycle—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users
  • Interface with vendors for repairs, warranty claims, and AppleCare tracking
  • Manage inventory of peripherals and maintain conference room AV systems to ensure smooth daily operations
  • Set up laptops and essential software for new hires, delivering a seamless onboarding experience
  • Monitor hardware aging and coordinate refresh cycles to stay ahead of team needs
  • Support software installs, device shipments, office moves, and other day-to-day IT coordination needs
  • Fulltime
Read More
Arrow Right
New

Senior TechOps Specialist

TechOps at Prolific isn't a traditional IT team; we're lean, agile and engineeri...
Location
Location
United Kingdom
Salary
Salary:
Not provided
prolific.com Logo
Prolific
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in a TechOps, IT Operations, or Systems Administration role, with a track record of owning and delivering technical projects independently
  • Strong experience with Google Workspace administration, macOS fleet management (e.g. Kandji or similar MDM), and identity and access management
  • Demonstrable ability to take ambiguous problems, break them down, and drive them to well-reasoned solutions - not just escalate them
  • Experience with scripting and automation (e.g. Python, Bash, or low/no-code platforms like Zapier and n8n) to solve operational problems at scale
  • A solid understanding of information security principles and experience working within compliance frameworks like ISO 27001, SOC 2 or Cyber Essentials
  • Strong communication skills so you can explain technical concepts clearly to non-technical people and write documentation that actually gets read
  • The ability to manage competing priorities, context-switch effectively, and exercise good judgement about what matters most
  • A collaborative, proactive mindset
  • you're someone who spots problems early, proposes solutions, and takes ownership without being asked
Job Responsibility
Job Responsibility
  • Own and drive technical projects from problem identification through to delivery, including scoping solutions, evaluating trade-offs, and making recommendations with minimal direction
  • Act as an escalation point for the wider TechOps team, providing technical guidance and helping unblock issues across the stack
  • Design, build and maintain automation that reduces manual toil and scales our operations, from access provisioning to onboarding workflows and beyond
  • Take ownership of areas of our technical infrastructure and tooling, ensuring they remain secure, well-documented and fit for purpose as the company grows
  • Support and contribute to our information security and compliance programme, working closely with our Information Security and Compliance teams to maintain certifications like ISO 27001, SOC 2 and Cyber Essentials
  • Manage supplier relationships, ensuring we get value from our software stack and that renewals are planned and executed on time and within budget
  • Write and maintain clear, useful documentation that supports the team and the wider business
  • Provide direct technical support to Prolificos and help develop the processes and self-service tooling that reduce the need for it over time
  • Help mentor and support junior team members, contributing to their development and the overall growth of the team
What we offer
What we offer
  • competitive salary
  • benefits
  • remote working
  • impactful, mission-driven culture
  • Fulltime
Read More
Arrow Right

Technical Operations Manager

We are seeking a Technical Operations Manager to own and mature security-focused...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
sokin.com Logo
Sokin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles
  • Demonstrated experience operating security controls at global scale
  • Experience supporting distributed, multi-region organisations
  • Strong hands-on experience in blue-team security operations
  • Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
  • Strong experience with Windows and macOS endpoint security and patching
  • Solid understanding of Zero Trust security principles
  • Strong scripting and automation skills especially in Powershell
  • Right to work in the jurisdiction they are looking to work in
Job Responsibility
Job Responsibility
  • Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers
  • Operate as a blue-team practitioner, supporting threat detection, investigation, response, security alert triage, incident handling, root-cause analysis and remediation
  • Ensure effective incident lifecycle management
  • Own and operate global security tooling
  • Define and enforce global security operating standards for TechOps
  • Support privileged access and least-privilege access models globally
  • Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally
  • Own MDM and device compliance across regions
  • Administer Azure Entra ID globally
  • Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification
What we offer
What we offer
  • Inclusive work environment
  • Agile, flexible working culture
Read More
Arrow Right

Technical Operations Manager

We are seeking a Technical Operations Manager to own and mature security-focused...
Location
Location
Canada , Toronto
Salary
Salary:
110000.00 - 130000.00 CAD / Year
sokin.com Logo
Sokin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles
  • Demonstrated experience operating security controls at global scale
  • Experience supporting distributed, multi-region organisations
  • Strong hands-on experience in blue-team security operations
  • Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
  • Strong experience with Windows and macOS endpoint security and patching
  • Solid understanding of Zero Trust security principles
  • Strong scripting and automation skills especially in Powershell
Job Responsibility
Job Responsibility
  • Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers
  • Operate as a blue-team practitioner, supporting: Threat detection, investigation, and response
  • Security alert triage and incident handling
  • Root-cause analysis and remediation
  • Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews
  • Own and operate global security tooling, including: Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps)
  • Network Security
  • Security monitoring and alerting capabilities
  • Define and enforce global security operating standards for TechOps
  • Support privileged access and least-privilege access models globally
What we offer
What we offer
  • Inclusive work environment
  • Agile, flexible working culture
  • Fulltime
Read More
Arrow Right

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...
Location
Location
United States , Boston
Salary
Salary:
76500.00 - 95000.00 USD / Year
yokoy.io Logo
Yokoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A genuine passion for creating exceptional workplace experiences
  • A continuous improvement mindset with strong attention to detail
  • Highly organized and capable of managing multiple priorities simultaneously
  • A natural problem-solver who stays calm under pressure and takes initiative
  • Strong interpersonal and communication skills – a true team player and stakeholder partner
  • A positive, can-do attitude with a proactive approach
  • A hands-on person capable of carrying projects within its scope autonomously from inception to completion
Job Responsibility
Job Responsibility
  • Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
  • Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
  • Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
  • Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
  • Monitor and oversee contracted services, whether arranged through the landlord or directly by Perk (e.g., food & beverage, maintenance, cleaning, security, gardening, waste management), to ensure optimal costs, service quality, and response times
  • Collaborate with Experience, TechOps, Health & Safety teams to maintain a safe, clean and comfortable workplace environment
  • Reinforce and amplify safety protocols and emergency procedures within the workplace
  • Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
  • Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
  • Liaise with external suppliers and service providers to ensure timely and quality delivery of services
What we offer
What we offer
  • Receive competitive compensation and equity ownership in Perk
  • Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
  • Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
  • Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
  • Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
  • Plan for your future with our 401(k) plan with company matching contributions
  • Care for your furry friends through partner discounts on pet insurance
  • Join our unforgettable Perk events, including our spectacular annual summer party
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
  • Focus on your family with 12-16 weeks’ paid parental leave
  • Fulltime
Read More
Arrow Right

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...
Location
Location
United States , Chicago
Salary
Salary:
76500.00 - 95000.00 USD / Year
yokoy.io Logo
Yokoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A genuine passion for creating exceptional workplace experiences
  • A continuous improvement mindset with strong attention to detail
  • Highly organized and capable of managing multiple priorities simultaneously
  • A natural problem-solver who stays calm under pressure and takes initiative
  • Strong interpersonal and communication skills – a true team player and stakeholder partner
  • A positive, can-do attitude with a proactive approach
  • A hands-on person capable of carrying projects within its scope autonomously from inception to completion
Job Responsibility
Job Responsibility
  • Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
  • Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
  • Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
  • Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
  • Monitor and oversee contracted services, whether arranged through the landlord or directly by Perk (e.g., food & beverage, maintenance, cleaning, security, gardening, waste management), to ensure optimal costs, service quality, and response times
  • Collaborate with Experience, TechOps, Health & Safety teams to maintain a safe, clean and comfortable workplace environment
  • Reinforce and amplify safety protocols and emergency procedures within the workplace
  • Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
  • Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
  • Liaise with external suppliers and service providers to ensure timely and quality delivery of services
What we offer
What we offer
  • Receive competitive compensation and equity ownership in Perk
  • Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
  • Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
  • Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
  • Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
  • Plan for your future with our 401(k) plan with company matching contributions
  • Care for your furry friends through partner discounts on pet insurance
  • Join our unforgettable Perk events, including our spectacular annual summer party
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
  • Focus on your family with 12-16 weeks’ paid parental leave
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Red Lion
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 06, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
  • Fulltime
Read More
Arrow Right