Techops Intern Job at Allen & Gerritsen (Boston)

TechOps Generalist

Location

United Kingdom , London; Manchester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience with Okta, Slack and Google Workspaces
Comfortable with tasks across all levels of technical support (1st line to 3rd line)
Skills in MDM, Helpline, Networking and IAM
Confident using Okta for enterprise environments
Experience with enterprise network troubleshooting
Experience supporting/managing Macbooks and troubleshooting macOS for enterprise
Experience working in enterprise IT environments
Experience using, troubleshooting or implementing mobile device management
Right to work in the UK

Job Responsibility

Manage, troubleshoot and configure internal office networks

Fulltime

TechOps Generalist

Location

United Kingdom , Coventry; Warwick; Leicester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience with Okta, Slack and Google Workspaces
Comfortable taking on tasks across all levels of technical support, from 1st line troubleshooting to 2nd and 3rd line issues involving more complex problem-solving
Experience using Okta for enterprise environments
Experience with enterprise network troubleshooting
Experience supporting/managing Macbooks and troubleshooting macOS for enterprise
Experience working in enterprise IT environments
Experience using, troubleshooting or implementing mobile device management

Job Responsibility

Manage, troubleshoot and configure internal office networks

What we offer

Registered visa sponsor (considered on a case by case basis)

Fulltime

TechOps Specialist

TechOps at Prolific isn’t a traditional IT team; we’re lean, agile and engineeri...

Location

Mexico , Mexico City

Salary:

Not provided

Prolific

Expiration Date

Until further notice

Requirements

Proven experience in a support capacity and demonstrable technical proficiency, particularly in troubleshooting macOS devices
Working knowledge of Google Workspace and mobile device management platforms like Kandji
Strong understanding of computer systems, networks, and technology infrastructure
Excellent problem-solving and troubleshooting skills
Ability to manage multiple projects and tasks simultaneously
Strong communication and collaboration skills
Experience in scripting and automation

Job Responsibility

Provide direct technical support to solve technical problems for everyone at Prolific
Set up new joiners with all of the accounts and systems they need for their first day, and run onboarding sessions to guide them through getting familiar with and using our internal tooling
Work within the TechOps team to implement solutions to technical problems and automate manual processes, enhancing the technical capabilities of the team
Write and develop documentation to support the work we’re doing and the processes we’re building
Managing the onboarding and offboarding of SaaS products, and own access controls for our systems on a daily basis
Support on wider company initiatives like the achievement of security certifications and enabling the company to scale at pace without technical blockers
Support supplier management, understanding how our suppliers work with our internal teams to ensure we get value for money, and work closely with teams to plan for and execute seamless renewals on time and within budget

What we offer

competitive salary
benefits
remote working
impactful, mission-driven culture

Workplace Operations Manager

We are looking for a highly organized and employee experience centric Workplace ...

Location

United States , New York

Salary:

114000.00 - 138000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

5-7 years of experience in Office Management, Facilities or a similar role
Minimum 2-3 years of experience managing people and teams
Expert understanding of facilities operations, space planning, and vendor management
Strong customer service orientation and experience handling workplace requests and issues
Ability to bring fresh ideas and lead them through to execution and implementation
Exceptional organization, documentation, and attention to detail
Excellent communication skills with the ability to tailor messages effectively to different audiences
Ability to multitask and manage priorities in a fast-paced environment
Experience with ticketing systems and triaging Workplace requests
Ability to advocate for ideas, lead in areas of expertise, and commit to decisions

Job Responsibility

Oversee day-to-day operations for Plaid’s NYC and Raleigh offices, including workplace services (janitorial, food & beverage, guest services, etc.), facility maintenance, and repair
Manage and coach 3 workplace operations team members across NYC and Raleigh, NC
Ensure the office is organized, clean, and operating smoothly to create a positive employee experience
Lead space planning efforts to optimize office layout, seating arrangements, and space utilization in line with business needs
Collaborate on Workplace design projects to maintain a consistent brand across Plaid’s workplace portfolio
Manage and maintain relationships with all workplace vendors (e.g., food & beverage, janitorial, security, etc.)
Source, onboard, and manage new vendors to ensure top-tier services
Collaborate closely with key internal stakeholders such as HR, TechOps, Legal, FP&A, and Workplace team members to ensure seamless operations
Collaborate with the Workplace Operations Lead to prepare and manage the annual budget for NYC and Raleigh
Monitor expenses and identify areas for process improvement and cost efficiencies

Fulltime

Associate Director, Manufacturing Science and Technology

We are seeking a dynamic and experienced MSAT Associate Director to support late...

Location

United States

Salary:

175000.00 - 195000.00 USD / Year

Apogee Therapeutics

Expiration Date

Until further notice

Requirements

PhD in relevant discipline (e.g., biology, chemistry, biochemistry, bio/chemical engineering, or relevant field) or commensurate years of education and experience
7+ years of biologics development and manufacturing experience
Experience with late phase development and commercialization of monoclonal antibodies within relevant process areas (upstream cell culture, downstream processing, solution prep, cleaning, automation, data systems, etc.)
Experience with tech transfer to CDMOs and supporting DS campaigns through scale up and validation/PPQ, including person in plant and pre-approval inspection support
Experience with process and economic modeling of DS manufacturing processes
Demonstrated aptitude in collaborating with cross-functional partners, including clinical development/operations, analytical development, QA, RA, and supply chain
Excellent communication skills with an ability to present to a variety of stakeholders and tailor message accordingly
Demonstrated growth mindset, willing to learn from others, and dedication to promoting a psychologically safe environment
Ability to multi-task and keep pace with a fast-moving organization
Successfully exhibit Apogee’s C.O.R.E. values: Caring, Original, Resilient and Egoless

Job Responsibility

Develop and deliver phase-appropriate product understanding and control strategies using QbD framework and risk assessment
Support manufacture of clinical and commercial GMP DS throughout product lifecycle, including tech transfer, campaign analysis, and diagnostics
Author and review technical reports, master and executed batch records, working across internal team and with CDMO partners
Work closely with CDMO partners, providing technical oversight (including onsite Person in Plant support when required), and taking the lead in supporting investigations and resolving deviations
Analyze process and manufacturing data to understand and optimize process performance
Develop process characterization and PPQ strategies and documentation
Support regulatory activities including submissions and site inspections from preparation through execution
Liaise with DP, device development, and clinical supply chain as needed to ensure seamless end to end product delivery and robustness
Develop and maintain cost of good models that describe process and enable sensitivity analyses for process improvements
Collaborate closely with colleagues to ensure a seamless, highly integrated TechOps team

What we offer

Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits
Three weeks PTO, two one-week company-wide shutdowns a year and dedicated paid sick leave
Commitment to growing you professionally and providing access to resources to further your development
Apogee offers regular all team, in-person meetings to build relationships and problem solve

Fulltime

Project Manager III

This is a unique role that will be supporting projects & initiatives across the ...

Location

United States

Salary:

Not provided

Zeektek

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
4+ years of experience
Advanced Excel Skills - ability to create Pivot Tables & Charts, perform V-Lookups
Data Analysis Skills
Ability to communicate Effectively to all levels of stakeholders
Strong analytical skills with the ability to gather, format, and decipher complex datasets
Competent in data analysis and presentation using Excel
Demonstrated ability to perform Core Project Management Functions: Defining project scope, goals, and timelines
Creating detailed project plans and managing project budgets
Assigning tasks to team members and tracking project progress

Job Responsibility

Plan, organize, monitor, and oversee complex projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives
Manage the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure
Utilize corporate and industry standard project management tools and techniques to effectively manage projects
Assist with establishment and maintenance of corporate project management methodology and other department procedures
Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans
Provide leadership and effectively communicate project status to all stakeholders, may include written executive summaries
Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks
Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives
Provide functional and technical knowledge across multiple business and technical areas
Monitor the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
ZeekTek Referral Program

Fulltime

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...

Location

United States , Boston

Salary:

76500.00 - 95000.00 USD / Year

Yokoy

Expiration Date

Until further notice

Requirements

A genuine passion for creating exceptional workplace experiences
A continuous improvement mindset with strong attention to detail
Highly organized and capable of managing multiple priorities simultaneously
A natural problem-solver who stays calm under pressure and takes initiative
Strong interpersonal and communication skills – a true team player and stakeholder partner
A positive, can-do attitude with a proactive approach
A hands-on person capable of carrying projects within its scope autonomously from inception to completion

Job Responsibility

Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
Monitor and oversee contracted services, whether arranged through the landlord or directly by Perk (e.g., food & beverage, maintenance, cleaning, security, gardening, waste management), to ensure optimal costs, service quality, and response times
Collaborate with Experience, TechOps, Health & Safety teams to maintain a safe, clean and comfortable workplace environment
Reinforce and amplify safety protocols and emergency procedures within the workplace
Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
Liaise with external suppliers and service providers to ensure timely and quality delivery of services

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
Plan for your future with our 401(k) plan with company matching contributions
Care for your furry friends through partner discounts on pet insurance
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave

Fulltime

New

Head of Technical Support

As the Head of Technical Support, you will lead and evolve Proscia’s global Tech...

Location

United States

Salary:

Not provided

Proscia

Expiration Date

Until further notice

Requirements

Extensive leadership experience in Enterprise SaaS environments, ideally in a regulated industry
Experience leading a team responsible for high-touch, Premium level Support
Strong technical credibility, with prior experience as a Support Engineer or leading technical support teams
Proven leadership experience (5+ years) managing and developing high-performing support organizations
Demonstrated ability to lead in a mature, metrics-driven environment, using data to inform decisions and improvements
Experience operating as both a people manager and strategic leader, balancing team development with long-term organizational planning
Track record of optimizing established processes, systems, and teams
Ability to lead effectively in a globally distributed organization across all timezones
Strong cross-functional collaboration skills and ability to influence stakeholders at all levels
Humble, servant leadership mindset with a focus on empowering teams and driving collective success

Job Responsibility

Own and evolve the strategic vision for Proscia’s global Technical Support organization, building on a mature operational foundation
Lead and develop a distributed team of experienced Support Engineers, fostering a high-performance, accountable, and customer-centric culture
Balance people leadership with strategic thinking, ensuring team growth, engagement, and long-term organizational effectiveness
Continuously refine support strategy, including prioritization, investment planning, and scalability to meet growing customer and business needs
Leverage established KPIs (e.g., SLAs, CSAT, response/resolution times) to drive performance, identify trends, and implement data-driven improvements
Partner with Customer Experience leadership on budget planning, capacity modeling, and resource allocation to maintain service excellence at scale
Collaborate cross-functionally with Product, Engineering, TechOps, and Customer-facing teams to improve product quality, reduce support burden, and enhance customer experience
Serve as the final escalation point for critical customer issues, owning executive-level communication both internally and externally, leading root cause analyses efforts, and ensuring timely, high-quality resolution and follow-through
Identify opportunities to optimize workflows, tooling, and automation to improve efficiency and proactive support capabilities
Champion a culture of continuous improvement, using metrics and feedback loops to raise the bar on service delivery and operational excellence

Fulltime

Techops Intern

Allen & Gerritsen

Location:
United States , Boston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 27, 2026

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