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Octopus Energy Logo Octopus Energy · IT - Administration

TechOps Generalist

France · Job Posted February 18, 2026
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Job Description

We are very excited to be building a small and efficient TechOps team at Octopus. Due to incredible growth around the world, we are looking for a knowledgeable and experienced Generalist based in the EU timezone to join our team. You will be a key partner in defining what TechOps is at Octopus. We will be shaping this team to provide a world class support service to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change. For us, a Generalist isn’t about knowing a little of everything, it’s someone who’s deeply experienced in several facets of Enterprise IT.

Job Responsibility

  • Provide delightful day-to-day technical support to all areas of the business
  • Troubleshoot and fix a wide range of technical issues
  • Collaborate closely with our Security team
  • Continually find opportunities to automate our processes and improve the user experience
  • Empower our people to help themselves by designing and building self-service solutions
  • Monitor and maintain all the tech in our offices around the world
  • Lead and manage complex technical projects with multiple stakeholders from around the business

Requirements

  • Experience leading on a range of technical projects across various technologies and platforms
  • A deep understanding of Windows, macOS, iOS and Android
  • Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
  • To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
  • Experience working with multiple teams and managing multiple stakeholders
  • Experience managing and deploying applications to macOS, Windows, iOS and Android devices
  • Experience with Identity & Access Management systems like Okta or Microsoft Entra
  • Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
  • Understanding of identity provisioning technologies such as SCIM
  • Experience of designing and installing office networks - we use Cisco Meraki
  • A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing
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