TechOps Generalist Job at Octopus Energy (London)

Senior TechOps Generalist

Location

United Kingdom , London; Manchester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience with Okta, Slack and Google Workspaces
Comfortable taking on tasks across all levels of technical support, from 1st line troubleshooting to 2nd and 3rd line issues involving more complex problem-solving
Experience using Okta for enterprise environments
Experience with enterprise network troubleshooting
Experience supporting/managing Macbooks and troubleshooting macOS for enterprise
Experience working in enterprise IT environments
Experience using, troubleshooting or implementing mobile device management
Right to work in the UK

Fulltime

Senior TechOps Generalist

We are very excited to be building a small and efficient TechOps team at Octopus...

Location

United Kingdom , London; Manchester; Brighton; Leicester; Coventry

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Enough technical knowledge to be able to articulate yourself to both your techy peers and a novice user
Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
Experience working with multiple teams and managing multiple stakeholders
Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
Experience with Identity & Access Management systems like Okta or Microsoft Entra
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
Understanding of identity provisioning technologies such as SCIM
Experience of designing and installing office networks - we use Cisco Meraki
A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing

Job Responsibility

Provide delightful day-to-day technical support to all areas of the business
Troubleshoot and fix a wide range of technical issues
Collaborate closely with our Security team
Continually find opportunities to automate our processes and improve the user experience
Empower our people to help themselves by designing and building self-service solutions
Monitor and maintain all the tech in our offices around the world
Managing supplier relationships and the procurement process for SaaS and hardware
Lead and manage complex technical projects with multiple stakeholders from around the business

Fulltime

TechOps Generalist

Location

United Kingdom , London; Manchester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience with Okta, Slack and Google Workspaces
Comfortable with tasks across all levels of technical support (1st line to 3rd line)
Skills in MDM, Helpline, Networking and IAM
Confident using Okta for enterprise environments
Experience with enterprise network troubleshooting
Experience supporting/managing Macbooks and troubleshooting macOS for enterprise
Experience working in enterprise IT environments
Experience using, troubleshooting or implementing mobile device management
Right to work in the UK

Job Responsibility

Manage, troubleshoot and configure internal office networks

Fulltime

TechOps Generalist

Location

France

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience with Okta, Slack and Google Workspaces
Comfortable taking on tasks across all levels of technical support, from 1st line troubleshooting to 2nd and 3rd line issues
Experience in managing and troubleshooting Identity & Access Management (IAM) systems such as Okta or Microsoft Entra
Experience working with SSO technologies like OAuth, OIDC, or SAML
Experience leading a technical project involving the rollout or migration of MDM (Mobile Device Management) solutions across platforms (macOS, Windows, iOS, Android) and handling multi-stakeholder collaboration

Fulltime

TechOps Generalist

We are very excited to be growing our small and efficient TechOps team at Octopu...

Location

United Kingdom , Coventry; Warwick; Leicester; Brighton; Manchester; London

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

At least 5-7 years of solid enterprise IT experience
Confidence in articulating and implementing technical ability, particularly with enterprise-level SaaS tooling, customer support and automation
A team player who collaborates and works transparently
Rich experience and examples of scripting, using APIs to automating mundane and error-prone repetitive tasks
Comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
Experience working with multiple teams and managing multiple stakeholders
Experience managing and deploying macOS, Windows, iOS, and Android at scale
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
Deep experience with Identity & Access Management
Experience of designing and installing office networks

Job Responsibility

Provide delightful day-to-day technical support to all areas of the business
Troubleshoot and fix a wide range of technical issues
Collaborate closely with our Security team
Continually identify manual processes and automate them
Empower our people to help themselves by designing and building self-service solutions
Monitor and maintain all the tech in our offices around the world
Managing supplier relationships and the procurement process for SaaS and hardware
Lead and manage complex technical projects with multiple stakeholders

Fulltime

TechOps Generalist

Location

United Kingdom , Coventry; Warwick; Leicester

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience with Okta, Slack and Google Workspaces
Comfortable taking on tasks across all levels of technical support, from 1st line troubleshooting to 2nd and 3rd line issues involving more complex problem-solving
Experience using Okta for enterprise environments
Experience with enterprise network troubleshooting
Experience supporting/managing Macbooks and troubleshooting macOS for enterprise
Experience working in enterprise IT environments
Experience using, troubleshooting or implementing mobile device management

Job Responsibility

Manage, troubleshoot and configure internal office networks

What we offer

Registered visa sponsor (considered on a case by case basis)

Fulltime

TechOps Generalist

We are very excited to be building a small and efficient TechOps team at Octopus...

Location

France

Salary:

Not provided

Octopus Energy

Expiration Date

Until further notice

Requirements

Experience leading on a range of technical projects across various technologies and platforms
A deep understanding of Windows, macOS, iOS and Android
Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
Experience working with multiple teams and managing multiple stakeholders
Experience managing and deploying applications to macOS, Windows, iOS and Android devices
Experience with Identity & Access Management systems like Okta or Microsoft Entra
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
Understanding of identity provisioning technologies such as SCIM
Experience of designing and installing office networks - we use Cisco Meraki

Job Responsibility

Provide delightful day-to-day technical support to all areas of the business
Troubleshoot and fix a wide range of technical issues
Collaborate closely with our Security team
Continually find opportunities to automate our processes and improve the user experience
Empower our people to help themselves by designing and building self-service solutions
Monitor and maintain all the tech in our offices around the world
Lead and manage complex technical projects with multiple stakeholders from around the business

Fulltime

HR Director

We are looking for an experienced HR Director to lead and oversee all aspects of...

Location

United States , Grand Rapids

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 15 years of experience in human resources leadership roles
Proven expertise in employee relations, compensation, and benefits administration
Strong knowledge of labor laws and HR compliance requirements
Ability to develop and implement strategic HR initiatives
Exceptional communication and interpersonal skills
Experience with workforce planning and talent management
Proficiency in analyzing HR metrics and reporting
Bachelor's degree in Human Resources, Business Administration, or a related field
advanced degree preferred

Job Responsibility

Develop and implement comprehensive HR strategies that align with organizational goals
Lead and manage employee relations initiatives to promote a supportive and inclusive workplace
Oversee compensation and benefits programs to ensure competitiveness and compliance
Ensure adherence to labor laws and HR compliance standards across the organization
Manage the administration of HR policies and procedures, ensuring consistency and fairness
Advise leadership on workforce planning and talent management strategies
Monitor and evaluate HR metrics to drive improvements and inform decision-making
Provide guidance and support to managers regarding employee performance and development
Lead efforts to enhance employee engagement and retention
Stay informed about industry trends and best practices to continuously improve HR functions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

TechOps Generalist

Octopus Energy

Location:
United Kingdom , London ▼
Manchester
Brighton
Leicester
Coventry

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Job Posted:February 18, 2026

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