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Are you the type of person who sees a manual process and immediately automates it? Do you believe internal systems should scale themselves, access should be tightly controlled, and operational excellence should be engineered rather than managed? Do you want to work in a secure-by-design, AI-first environment alongside some of the most talented engineers, operators and builders in the industry, helping scale the internal foundations of one of the world’s fastest-growing AI companies? We are working exclusively with one of the most exciting AI companies in the world as they continue to scale their Technology Operations function. In just 3 years, they have grown into a company valued at more than $10 billion, establishing themselves as a global leader in their field. Trusted by millions of users worldwide, they have built over 1,000 revenue-generating partnerships with some of the world’s largest organisations and are continuing to scale at an extraordinary pace. Backed by leading investors and operating globally, they are now investing heavily in the internal infrastructure, operations and security capabilities needed to support the next phase of their growth. As the company continues to scale, they are expanding their Technology Operations team with an additional hire who will play a key role in supporting a secure, high-performance, global workforce. This is far more than a traditional IT support role. They are looking for someone who thinks in systems, automates relentlessly and enjoys building operational excellence at scale. While you’ll own core day-to-day technology operations, you’ll also have the opportunity to drive automation, improve security controls and help shape the processes that support one of the fastest-growing companies in AI.
Job Responsibility
Own the employee technology lifecycle, ensuring every employee has secure, seamless access to the tools and systems they need
Manage identity, access, and SaaS provisioning across platforms including Okta, Google Workspace and a growing application estate
Oversee laptop procurement, deployment, inventory management and endpoint configuration through Jamf
Support employees globally with technology requests, troubleshooting, and operational guidance
Identify repetitive processes and build automations that improve efficiency, consistency and security
Partner closely with Security and Engineering teams to strengthen controls and improve operational maturity
Help scale internal technology operations to support a rapidly growing global organisation
Requirements
Experience administering modern SaaS environments
Hands-on experience with Okta, Jamf, Google Workspace, and Mac environments
A proven track record of automating IT operations and business processes
Scripting experience, ideally with Python
An automation-first mindset and a passion for eliminating repetitive tasks
A security-first mindset with practical examples of security improvements you’ve implemented
Strong communication skills and a user-focused approach
Someone who thrives in fast-moving, highly autonomous environments and enjoys taking ownership
Nice to have
Experience with onboarding automation and employee lifecycle management
Exposure to identity and access management best practices
Experience with endpoint security, device management, or security operations
Familiarity with just-in-time access, privilege management, or modern security tooling
Experience working within high-growth SaaS or technology companies