TechOps Engineer Job at NTT DATA (Halifax)

Junior TechOps Engineer

We’re looking for a Junior TechOps engineer to join our TechOps team at Pleo. In...

Location

Denmark , Copenhagen

Salary:

433410.00 - 459464.00 DKK / Year

Pleo

Expiration Date

Until further notice

Requirements

Curiosity and eagerness to learn
Foundational comfort with technical concepts
Ability to work in evolving and sometimes ambiguous environments, with support
Alignment with our TechOps operating principles (Transparency by default, Humans are our most precious asset, First principles first, Immediate solves, eventual growth)
Experience with a similar software stack helps (Macbook fleet managed by Kandji, Windows on Intune, Okta for IAM, Google Workspace, Okta Workflows and open APIs, Neat for meeting rooms, NDI for A/V conference, Juniper Mist for office networking, Slack, Notion, Miro)
A good understanding of what you want to learn next and why

Job Responsibility

Front-line support (1st/2nd line support)
Scaling identity (maintain Okta, assist with onboarding/offboarding, ensure user access and identity groups are up to date)
Device management/attestation (support device attestation and management, assist with app updates, carry out device management tasks)
Office networks/tech (assist with in-office technology like networks, meeting rooms and A/V tools, help with basic setup, configuration, and troubleshooting)
Asset classification and lifecycle (help support the tracking and management of physical and digital assets throughout their lifecycle)

What we offer

Your own Pleo card
Lunch is on us for your work days (catered meals or lunch allowance)
Comprehensive private healthcare (Vitality, Alan or Médis)
25 days of holiday + public holidays
Hybrid and fully remote working options
Option to purchase 5 additional days of holiday through a salary sacrifice
Free mental health and well-being support via MyndUp
Paid parental leave

Fulltime

Technical Support Analyst

As a Level 1 Technical Support Analyst, you will be the first point of contact f...

Location

Isle of Man , Douglas

Salary:

Not provided

Stacuity

Expiration Date

Until further notice

Requirements

Degree (or equivalent) in IT, Computer Science, Networking, or related discipline - Desirable
Industry certifications such as CompTIA A+/Network+, ITIL Foundation, CCNA (or equivalent) - Desirable
Excellent written and spoken English - Essential
Customer support or service desk experience (or strong customer-facing experience with clear technical aptitude) - Desirable
Comfortable troubleshooting networking basics: IP addressing/subnetting, routing concepts, DNS, VPNs, firewalls, and packet flow - Desirable
Interest or knowledge in mobile networks and IoT connectivity
awareness of concepts such as APNs, SIM/eSIM, IMSI, and data sessions is beneficial - Desirable
Experience using ticketing systems and knowledgebases (e.g. Zendesk, Freshdesk, Confluence) is helpful - Desirable
Able to write clear, structured documentation and customer communications - Desirable
Strong organisation and attention to detail: accurate ticket notes, timelines, and follow-ups - Desirable

Job Responsibility

First-line customer support (L1): Receive, triage, and respond to customer enquiries via the support portal, email, and other agreed channels
Own tickets through to resolution where possible, escalating to L2/L3 with clear diagnostics and impact assessment when required
Provide timely, professional, and empathetic communications to customers - especially during incidents
Meet agreed service targets (e.g., first response time, update frequency, and resolution/closure quality)
Ticket, incident, and communications management: Log, categorise, prioritise, and track incidents, problems, and service requests using our ticketing tools and processes
Support incident coordination by gathering information, maintaining timelines, and ensuring customers and stakeholders receive regular updates
Follow runbooks and standard operating procedures (SOPs) to restore service quickly and safely
Capture post-incident learning: contribute to RCA inputs, known error records, and corrective actions
Support portal and knowledge base: Develop and maintain our customer support portal, ensuring it is organised, easy to navigate, and kept up to date
Create and improve knowledgebase articles, FAQs, troubleshooting guides, and "how to" content based on recurring issues and customer needs

Fulltime

Senior DevOps Engineer - TechOps

We’re seeking a seasoned Senior DevOps Engineer to join a dynamic TechOps team s...

Location

United States , Beaverton

Salary:

63.00 - 70.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Bachelor’s degree + 8-9 years of directly relevant work experience
Alternative qualifications accepted: PhD/JD + 6 years | Master’s + 7 years | Associate’s + 9 years | High School + 10 years
AWS
Azure
GitHub
Puppet
Jenkins
SUSE Linux
Strong proficiency in scripting and configuration tool usage

Job Responsibility

Develop code, configure applications, and define job schedules for high-risk, highly complex requirements
Install software and updates for critical systems, executing and owning code deployment across all environments
Manage and troubleshoot large VM deployments using modern cloud infrastructure
Conduct performance monitoring and analyze results against established benchmarks
Create critical-path, high-risk, advanced and cross-functional technical designs
Contribute to overall architectural footprint, direction, and technical standards
Collaborate with cross-functional teams on integration needs and design solutions
Participate in database design ensuring consistent technical approaches
Approve and conduct design and code reviews
Establish, maintain, and apply coding/configuration standards and best practices

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Technical Operations Manager

We are seeking a Technical Operations Manager to own and mature security-focused...

Location

Canada , Toronto

Salary:

110000.00 - 130000.00 CAD / Year

Sokin

Expiration Date

Until further notice

Requirements

7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles
Demonstrated experience operating security controls at global scale
Experience supporting distributed, multi-region organisations
Strong hands-on experience in blue-team security operations
Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
Strong experience with Windows and macOS endpoint security and patching
Solid understanding of Zero Trust security principles
Strong scripting and automation skills especially in Powershell

Job Responsibility

Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers
Operate as a blue-team practitioner, supporting: Threat detection, investigation, and response
Security alert triage and incident handling
Root-cause analysis and remediation
Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews
Own and operate global security tooling, including: Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps)
Network Security
Security monitoring and alerting capabilities
Define and enforce global security operating standards for TechOps
Support privileged access and least-privilege access models globally

What we offer

Inclusive work environment
Agile, flexible working culture

Fulltime

Head of TechOps and IT

As our Head of Internal Technology and IT, you will architect and operationalise...

Location

Sweden , Stockholm

Salary:

Not provided

Legora

Expiration Date

Until further notice

Requirements

7-12+ years in operations, project management, systems management, solutions engineering, or process design in high-growth environments
Proven experience implementing software, building integrations, and automating workflows at scale using modern tooling and event-driven patterns
Strong technical fluency with the ability to design, deploy, and maintain event-based architectures in the cloud
Analytical, structured, and detail-oriented — with a deep love for simplification
Exceptional communication skills
able to align technical and non-technical stakeholders around outcomes
Comfortable with fast-moving priorities and owning outcomes in a dynamic environment
Experience with operational controls, quality standards, data governance, and building systems that withstand external review

Job Responsibility

Cross-Functional Operational Leadership: Collaborate closely with leaders, operational heads and the business to ensure systems and processes align with priorities and scale efficiently
Translate ambiguous operational needs into structured requirements, implementation roadmaps, and success metrics
Establish operational rigor across initiatives, enabling predictability, repeatability, and high-quality execution
Lead mission-critical projects end-to-end, balancing strategy with hands-on ownership
Champion operational simplicity and discipline across the organisation, ensuring teams operate with clarity and leverage
Serve as a key driver of operational simplicity, discipline, and efficiency across teams
AI-Enabled Systems & Software Implementation: Own and evolve the firm-wide operational tools that enable efficiency and scale
Design systems that are automation-first and built for accuracy, resilience, compliance, and data integrity
Implement robust governance, documentation, and lifecycle practices to ensure continuity and sustainable adoption
Ensure tooling contributes to visibility, decision clarity, and measurable business impact

Fulltime

Application Support Engineer

We’re looking for someone to join our application support team to help with gett...

Location

Philippines; Indonesia

Salary:

Not provided

FrankieOne

Expiration Date

Until further notice

Requirements

An aptitude for digging into complex technical problems, working through processes, logs, and code
Acted as the first point of escalation for technical incidents, providing clear technical analysis and resolution plans
Explained to a room of developers and product managers how to implement something
Collaborated with Development, QA, and Support teams to ensure efficient issue resolution and deployment processes
Participated in on-call rotations if required and assisted with incident response and post-mortem reviews
Maintained and updated runbooks, knowledge base articles, and operational documentation
Experienced in API testing using Postman
2+ years’ experience in a technical role—software engineering, system administration, or testing
Worked with logging/monitoring tools like AWS Cloudwatch, Datadog, ELK stacks, or similar
Confidence working in a Linux environment using the command line to manage your day-to-day

Job Responsibility

Be an advocate. For Frankie, for the product, for our people and for our values
Customer-focused. Working with customers to help identify and capture issues and drive the resolution process to completion
Team player. Working with third-party developers to help them integrate into our platform, and provide feedback on how best to use our service. Working as part of the implementation team to help onboard new customers and ensure they’re set up correctly
Problem solver. Create and enhance existing playbooks for your colleagues, both current and future, on how to trace and solve problems. Work with the engineering team to help identify and address common problems for customers and yourself - you will have real input to the product and our roadmap

Fulltime

Technical Operations Manager

We are seeking a Technical Operations Manager to own and mature security-focused...

Location

Australia , Sydney

Salary:

Not provided

Sokin

Expiration Date

Until further notice

Requirements

7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles
Demonstrated experience operating security controls at global scale
Experience supporting distributed, multi-region organisations
Strong hands-on experience in blue-team security operations
Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
Strong experience with Windows and macOS endpoint security and patching
Solid understanding of Zero Trust security principles
Strong scripting and automation skills especially in Powershell
Right to work in the jurisdiction they are looking to work in

Job Responsibility

Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers
Operate as a blue-team practitioner, supporting threat detection, investigation, response, security alert triage, incident handling, root-cause analysis and remediation
Ensure effective incident lifecycle management
Own and operate global security tooling
Define and enforce global security operating standards for TechOps
Support privileged access and least-privilege access models globally
Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally
Own MDM and device compliance across regions
Administer Azure Entra ID globally
Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification

What we offer

Inclusive work environment
Agile, flexible working culture

Senior Manager, TechOps

LogicMonitor® is the AI-first hybrid observability platform powering the next ge...

Location

India , Pune

Salary:

Not provided

LogicMonitor

Expiration Date

Until further notice

Requirements

5-6 years in a manager or team lead role
8-10 years working in senior operations positions
A track record of providing leadership and inspiration to team members, maintaining a positive trajectory, and driving to constantly improve results
Excellent written and verbal communications skills with a track record of improving documentation and processes
A track record of solving complex problems
Ability to handle complexity and ambiguity with ease
Ability to grasp the big picture and distill it down to actionable tasks
Experience using AI tools to enhance productivity, innovation, or problem-solving

Job Responsibility

Manage On-Call rotation and practices with the goal of reducing both Mean Time to Resolution (MTTR) and employee burnout
Provide day-to-day management and oversight of TechOps personnel
Provide guidance and direction, plan quarterly performance objectives, ensure adequate staffing, manage personnel issues and performance, etc.
Provide regular reporting of Service Disruptions as well as follow-through on work to prevent repeat recurrence
Ensure all team members have a published job description including scorecard items
Participate as a member of the engineering management team
Interface with Information Security team as necessary to validate project security requirements
Manage multiple large and technically complex projects across teams
Ownership of the new-hire process
In conjunction with the Director, maintain the balance between planned and unplanned activities, help with task prioritization and assignment

TechOps Engineer

NTT DATA

Location:
Canada , Halifax

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 24, 2026

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