TechOps Architect Job at Octopus Energy

TechOps Architect

Octopus Energy

Location:
United Kingdom

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a knowledgeable and experienced TechOps Architect to help shape how we support people across the business - someone who can lead with clarity, build with empathy, and bring a mix of technical depth and sound judgment. You’ll play an important role in shaping how we work: setting direction without overcomplicating things, supporting the team with care, and balancing technical curiosity with a down-to-earth mindset. We’re after someone who can spot where things could be better, help others grow, and make improvements that stick.

Job Responsibility:

Define what good looks like for a small and lean TechOps team
Tackle some of the toughest technical issues as we scale to tens of thousands of people
Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally
Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small
Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on
Support the rest of the team in providing delightful day-to-day technical support to all areas of the business
Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience
Managing supplier relationships and the procurement process for SaaS and hardware
Lead and manage complex technical projects with multiple stakeholders from around the business

Requirements:

Experience leading on a range of technical projects across various technologies and platforms
Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
Experience working with multiple teams and managing multiple stakeholders
Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
Understanding at the API level of Mobile Device Management systems and principles
Experience with modern Identity & Access Management systems, including Okta, Microsoft Entra, JumpCloud, PingIdentity
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML and Identity provisioning technologies such as SCIM
Understanding at a protocol level of Single Sign-On (SSO) and identity provisioning technologies such as OAuth, OIDC, SAML and SCIM
Ability to explain technical concepts to non-technical, senior stakeholders
Experience mentoring less experienced team members
A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing
Strong opinions on best practice and you challenge traditional norms, advocating for more modern, novel approaches

Nice to have:

Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix and Django
Familiarity with our security tooling - CrowdStrike EDR, Kolide, osquery, Zscaler

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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