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Octopus Energy Logo Octopus Energy · IT - Administration

TechOps Architect

United Kingdom · Job Posted February 18, 2026
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Job Description

We’re looking for a knowledgeable and experienced TechOps Architect to help shape how we support people across the business - someone who can lead with clarity, build with empathy, and bring a mix of technical depth and sound judgment. You’ll play an important role in shaping how we work: setting direction without overcomplicating things, supporting the team with care, and balancing technical curiosity with a down-to-earth mindset. We’re after someone who can spot where things could be better, help others grow, and make improvements that stick.

Job Responsibility

  • Define what good looks like for a small and lean TechOps team
  • Tackle some of the toughest technical issues as we scale to tens of thousands of people
  • Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally
  • Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small
  • Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on
  • Support the rest of the team in providing delightful day-to-day technical support to all areas of the business
  • Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience
  • Managing supplier relationships and the procurement process for SaaS and hardware
  • Lead and manage complex technical projects with multiple stakeholders from around the business

Requirements

  • Experience leading on a range of technical projects across various technologies and platforms
  • Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
  • To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
  • Experience working with multiple teams and managing multiple stakeholders
  • Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
  • Understanding at the API level of Mobile Device Management systems and principles
  • Experience with modern Identity & Access Management systems, including Okta, Microsoft Entra, JumpCloud, PingIdentity
  • Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML and Identity provisioning technologies such as SCIM
  • Understanding at a protocol level of Single Sign-On (SSO) and identity provisioning technologies such as OAuth, OIDC, SAML and SCIM
  • Ability to explain technical concepts to non-technical, senior stakeholders
  • Experience mentoring less experienced team members
  • A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing
  • Strong opinions on best practice and you challenge traditional norms, advocating for more modern, novel approaches

Nice to have

  • Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix and Django
  • Familiarity with our security tooling - CrowdStrike EDR, Kolide, osquery, Zscaler
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