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Provide hands-on BAU support, maintenance, and day-to-day configuration for TechnologyOne Financials platform and related systems. This role offers an excellent opportunity to leverage existing platforms to enhance business outcomes, identify new ways of working, and ensure the application is successfully maintained and supported.
Job Responsibility
Provide hands-on BAU support, maintenance, and day-to-day configuration for TechnologyOne Financials platform and related systems
Identify and analyse system-related issues, managing remediation efforts by external partners where necessary to maintain platform stability
Handle hands-on configuration changes, and module maintenance
Support the team with automation approaches and process improvement opportunities
Assist with the configuration of Business Process Automation (BPA) workflows and support existing ETL data feeds
Work with business users to understand system issues and translate technical fixes to non-technical staff
Support the development of change materials and user training on financial systems
Maintain system logs and create clear user guides to assist with training and system updates
Requirements
Experience in a finance systems or dedicated systems role using TechOne
Ability to build ETLs, automated workflows (BPA), or supply-chain modules is highly regarded
Experience in business process mapping or design is also highly regarded