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Technology Vendor Management Lead

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Alight Solutions

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Location:
United States of America , Virtual, Illinois

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

132000.00 - 146000.00 USD / Year
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Job Description:

We are seeking an experienced Technology Vendor Management professional with a strong background in technology products, within the benefits administration space, to lead vendor and product alignment across our IT landscape. This role focuses on ensuring the products and platforms we invest in are intentional, well-aligned, and delivering value. You will partner closely with Strategic Sourcing, Finance, Security, and IT teams to ensure technology investments deliver value, manage risk, and support business outcomes. This is an individual contributor role with high visibility and cross-functional impact.

Job Responsibility:

  • Own the lifecycle management of technology vendors, including onboarding, renewal, and exit
  • Partner with Strategic Sourcing and Finance on vendor strategy, contracts, and cost optimization
  • Establish vendor governance, performance standards, and review cadence
  • Define and track KPIs, SLAs, and service metrics
  • hold vendors accountable for delivery and quality
  • Evaluate technology products and vendor alternatives to ensure alignment with IT strategy and architecture
  • Support vendor risk, security, and compliance assessments in partnership with Security and Risk teams
  • Serve as the primary IT point of contact for vendor performance, escalation, and relationship management

Requirements:

  • 5+ years of experience in IT vendor management, technology sourcing, or supplier management
  • Experience managing vendors across SaaS, cloud, platforms, infrastructure, or managed services
  • Solid understanding of contracts, SLAs, and vendor performance management
  • Financial acumen, including experience influencing or managing technology spend
  • Proven ability to work cross-functionally and influence without direct authority
What we offer:
  • Health, dental and vision coverages starting Day One
  • Wellbeing programs
  • Retirement plans with contribution matching
  • Generous time off
  • Parental leave
  • Continuing education
  • Career growth opportunities
  • Flexible working arrangements

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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