CrawlJobs Logo

Technology Support Technician

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Chester

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

27254.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Provide comprehensive technology support across cloud services, collaboration platforms, and end-user environments while ensuring the smooth operation of hardware, software, and supporting infrastructure across the business, to ensure the highest possible standards of service and reliability. To act as a liaison for business projects and assist in the training and digital transformation of our software as well processes. To work with different levels of the business, along with partners, to drive and support the business transformation to meet the aims of key Brio initiatives across performance, improvement and efficiency and customer service.

Job Responsibility:

  • Provide comprehensive technology support across cloud services, collaboration platforms, and end-user environments
  • Ensure smooth operation of hardware, software, and supporting infrastructure
  • Act as a liaison for business projects
  • Assist in training and digital transformation
  • Work with different levels of the business and partners to drive business transformation
  • Provide responsive and friendly assistance to all stakeholders
  • Manage and resolve requests through ticketing system
  • Deliver exceptional IT support while leveraging automation tools
  • Contribute to IT projects that drive digital transformation
  • Liaise with suppliers and partner organisations
  • Create and maintain clear documentation, guides, and training materials
  • Diagnose and resolve faults related to hardware and software
  • Configure and maintain Intune policies for device security and compliance
  • Administer Microsoft 365 services
  • Manage Active Directory Domain Services (ADDS) and related authentication systems
  • Support security initiatives
  • Undertake ad hoc projects
  • Ability to travel throughout Cheshire West & Chester

Requirements:

  • Microsoft 365 Fundamentals (MS-900)
  • Familiarity with Intune and Active Directory Domain Services (ADDS) in hybrid environments
  • Three years’ experience with IT 1st line support role
  • Excellent troubleshooting and critical thinking skills
  • Solid experience with Microsoft 365 administration (Teams, SharePoint, Exchange)
  • Understanding of cloud-first technologies and SaaS platforms
  • Basic networking fundamentals for troubleshooting connectivity between endpoints and cloud services

Nice to have:

  • Microsoft 365 Endpoint Administrator Associate (MD-102)
  • Microsoft Teams Administrator Associate (MS-700)
  • ITIL® Foundation
  • Experience in documenting user guides and procedure manuals
What we offer:
  • 25 days of annual leave per year (increases to 30 days after 5 years)
  • Free Brio Leisure gym membership
  • Discounts through 'Brio Staff Shop' benefits platform
  • Free uniform & DBS check (if required)
  • Reimbursement for car mileage at 0.45p per mile
  • Reimbursement for bicycle mileage at 0.20p per mile
  • Enhanced maternity and paternity leave
  • Favourable pension scheme
  • Internal health checks for over 40’s
  • Access to Employee Assistance Programme
  • Three paid volunteering days per year
  • Discounts on food and drink at on-site café

Additional Information:

Job Posted:
March 05, 2026

Expiration:
March 24, 2026

Employment Type:
Fulltime
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technology Support Technician

Lead Information Technology System Support & Development Technician

We have an immediate opening for a full-time position for a Lead Information Tec...
Location
Location
United States
Salary
Salary:
Not provided
smartofficesandsmarthomes.com Logo
Smart Offices Smart Homes
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College level education or equivalent
  • Strong verbal and written communication skills
  • Demonstrated ability to organize and manage multiple tasks and timelines in a team setting
  • Previous customer support experience
  • IT work experience installing, maintaining and repairing computers, networks, and peripherals
  • In-depth knowledge of IT hardware and software applications
  • Working knowledge with both Apple and Windows platforms
  • Multiple CompTIA+ and Microsoft certifications
  • Basic leadership skills for individuals on the team
  • Ability to determine formats, approaches, content, levels, and mediums to effectively meet objectives within budgetary constraints, utilizing research, knowledge, and training
Job Responsibility
Job Responsibility
  • Design networks and select correct hardware and software for applications
  • Install and upgrade computers, servers, and peripherals
  • Install network cabling, switches, routers, wireless access points and bridges
  • Relocate, transport and bench test computer hardware, peripherals and equipment as needed
  • Install and configure Windows / Apple software as needed
  • Service and update equipment according to established preventive maintenance schedule
  • Follow established safety procedures and techniques to perform job duties
  • Maintain accurate records of time and materials required to perform repairs and service
  • Provide leadership and training for technicians and other engineers
What we offer
What we offer
  • Medical benefits
  • Dental
  • Profit Sharing
  • Fulltime
Read More
Arrow Right

IT Support Technician

IT Service Desk role providing 1st/2nd line support to UK suppliers. Temporary t...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
13.00 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange)
  • Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment)
  • Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office)
  • Experience of using call management software
  • Experience of working in a service desk environment
  • Excellent telephone manner and customer service
  • Ability to cope under pressure
Job Responsibility
Job Responsibility
  • Providing 1st/2nd line support to UK suppliers
  • Providing support via Remote Technologies, Telephone and Email
  • Supporting Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers
  • Logging calls accurately in call logging system
  • Taking ownership, troubleshooting and escalating calls
  • Working independently on weekly assigned tasks
  • Meeting deadlines of new projects assigned to Service Desk
  • Liaising with 2nd line and 3rd party support teams
What we offer
What we offer
  • Full training provided
  • Friendly environment
  • Onsite Parking
  • Eye care vouchers and money towards glasses for VDU purposes
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave
  • Fulltime
Read More
Arrow Right

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
intrapc.com Logo
Intratek Computer, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma, A+ Certification and or MCP certification or better is preferred
  • Must be able to work equally well in a team environment as well as individually
  • Maintain excellent communication with the Service Desk Manager on all tasks and projects
  • Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
  • Must have reliable transportation
  • Pass government-level background check
  • Ability to lift 50 pounds of equipment
  • 1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
  • 3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
  • 2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows
Job Responsibility
Job Responsibility
  • Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
  • Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
  • Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
  • Must also have the ability to multi-task efficiently in a fast paced and changing environment
What we offer
What we offer
  • Medical benefits
  • Paid vacation
  • Paid holidays
Read More
Arrow Right

IT Support Technician

Our Client is looking for someone to join their busy service desk. Experience in...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
13.00 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange etc…)
  • Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment…)
  • Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office etc)
  • Experience of using call management software
  • Experience of working in a service desk environment
  • Excellent telephone manner and customer service
  • Ability to cope under pressure
Job Responsibility
Job Responsibility
  • Providing support in the form of Remote Technologies, Telephone and Email
  • Providing support for Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers and more
  • Logging calls accurately in a call logging system, taking ownership, troubleshooting and escalating accordingly
  • Working independently on weekly assigned tasks
  • Ability to meet deadlines of new projects assigned to the Service Desk
  • Liaising with 2nd line and 3rd party support teams to resolve calls as soon as possible
What we offer
What we offer
  • Full training provided
  • A friendly environment
  • Onsite Parking
  • Employed directly with Office Angels
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Fulltime
Read More
Arrow Right

IT Support Technician

Entry level IT Systems role providing telephone and on-site assistance to custom...
Location
Location
United Kingdom , Uckfield
Salary
Salary:
25000.00 - 29000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge and experience in Microsoft client/server environments
  • Knowledge and experience in Microsoft SQL
  • Knowledge and experience in networking technologies
  • IT qualification/education or previous working experience in an IT role
  • Driving licence and access to a car
  • Excellent communication skills
  • Quick learning ability
  • Friendly and concise approach
  • Bright, driven, and energetic with a passion for learning and technology
Job Responsibility
Job Responsibility
  • Provide remote technical assistance regarding bespoke business management software systems
  • Provide technical support for bespoke eCommerce platform
  • Administer basic SQL databases
  • Assist and train existing customers on-site when required
  • Install, configure, and diagnose desktop PCs and servers
  • Manage client, server, and network security
  • Configure and support multi-site LAN, WAN, and VOIP systems
  • Provide telephone and on-site assistance to customers nationwide
What we offer
What we offer
  • 20 days annual leave + Bank Holidays
  • Parking
  • Pension
  • Social Team Events
  • Casual Dress
  • Company Sickness Pay
  • Fulltime
Read More
Arrow Right

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...
Location
Location
United States , Atlanta
Salary
Salary:
20.00 - 25.00 USD / Hour
planetdds.com Logo
Planet DDS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
  • Bachelor's degree in a relevant field or equivalent work experience
  • Proficient in using support tools and software
  • Acquire deep understanding of the company's products or services
  • Knowledge of relevant technologies, platforms, and systems
  • Excellent written and verbal communication skills
  • Ability to convey technical information to non-technical customers
  • Strong interpersonal skills and the ability to work collaboratively
Job Responsibility
Job Responsibility
  • Provide technical support to customers via various channels, including phone, email, and chat
  • Troubleshoot and resolve technical issues related to the company's products or services
  • Collaborate with other teams to address and resolve customer problems effectively
  • Contribute to the creation and maintenance of a comprehensive knowledge base
  • Document common issues, resolutions, and best practices for internal and external use
  • Share insights and findings with the team to enhance overall technical support capabilities
  • Communicate technical information in a clear and understandable manner to non-technical customers
  • Ensure timely and accurate updates to customers regarding the status of their technical issues
  • Identify and address customer concerns, ensuring a positive customer experience
  • Proactively identify opportunities to improve processes and enhance the overall customer support experience
  • Fulltime
Read More
Arrow Right

IT Computer & Network Support Technician

We are seeking a candidate with good communication and troubleshooting skills to...
Location
Location
United States , Warwick
Salary
Salary:
Not provided
braveriver.com Logo
Brave River Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates degree (at a minimum) in information technology or a bachelor’s degree in a STEM field
  • 3+ years of experience with computer networking/consulting industry
  • Experience in configuration, implementation, and support of SonicWall, Cisco, and other network switches, routers, and firewall technology
  • Ability to set up, configure and support Windows servers
  • Experience with the Microsoft 365 suite of applications (including SharePoint, Teams, OneDrive)
  • Knowledge of virtualization technologies (VMWare, Microsoft Hyper-V)
  • Practical experience with PC Troubleshooting, MS Office application support, and peripheral support
  • Knowledge of Active Directory, DHCP, and DNS
  • Knowledge of Microsoft Exchange / Office 365 email configuration and usage
  • Knowledge of NAS and SAN solutions
Job Responsibility
Job Responsibility
  • Identify and respond to user questions, issues, and technical support needs
  • Employ system analysis techniques to create needs assessments, consult with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals
  • Implement and test client systems as required to meet business and technical specifications. Document client technology infrastructure to facilitate training and support activities
  • Manage internal and external vendor resources in tasks relating to scheduling, implementing, and delivering client projects in a timely manner under sometimes demanding time constraints
  • Provide support to client on any aspect of their system, following industry best practice standards
  • Independently prioritize work and schedules to accomplish objectives and assure high levels of services and quality of work
  • Resolve client hardware and software errors via remote, telephone, and onsite support (local travel to clients is required)
  • Maintain accurate incident report details and documentation in an established ticketing system
What we offer
What we offer
  • Paid vacation, holidays and sick days
  • Excellent medical, vision and dental plans, 401k with a company match, Sec125 FSA, Long-term Disability, Life Insurance, and Aflac benefits
  • Opportunities for advancement in a successful and growing company
  • Business casual environment
  • Fulltime
Read More
Arrow Right

Systems Support Technician

We are seeking a proactive and technically skilled Systems Support Technician to...
Location
Location
United Kingdom , Brentwood
Salary
Salary:
27500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT support, particularly with Windows environments
  • Familiarity with virtualisation technologies (e.g., VMWare)
  • Strong understanding of Active Directory and Exchange administration
  • Excellent problem-solving and communication skills
  • Willingness to travel and support remote offices
  • Must be a car driver with access to your own vehicle
Job Responsibility
Job Responsibility
  • Install, configure, and maintain Windows 10 and Windows 11 desktop environments
  • Provide 1st and 2nd line support via the IT Service Desk
  • Support users in both physical and virtualised (VMWare) environments
  • Configure and install hardware and software for desktop and mobile devices
  • Ensure communication systems operate efficiently and resolve incidents promptly
  • Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data
  • Provide remote support and travel between locations when required
  • Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel)
  • Perform additional tasks as required by departmental and business needs
What we offer
What we offer
  • 25 days holiday + Bank Holidays
  • company pension
  • private medical insurance
  • life assurance scheme
  • additional payment and long service days after 5 years' service
  • EAP service (free counselling and guidance for employees)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy