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Are you a dynamic strategist with a passion for leveraging technology to ignite business growth and generate new revenue streams? Do you possess deep expertise in Artificial Intelligence and a proven ability to translate complex technology trends into actionable, impactful strategies that resonate with senior leadership? The Technology Strategy & Insights team is expanding, and we are seeking an accomplished and innovative Technology Strategist to join our high-performing global team. This SVP-level individual contributor role is crucial for shaping Citi's future by focusing on strategic business growth and the intelligent integration of AI, directly influencing executive decisions and contributing to Citi's long-term success. You will serve as a key partner and thought leader, bringing a strongly opinionated yet collaborative approach to navigating ambiguity and formulating clear, compelling strategies
Job Responsibility:
Establishing Strategy as a Discipline for Business Growth: Collaborate with senior executives to identify critical opportunities, market disruptors, and strategic challenges impacting Citi's business, outlining how technology can drive growth and revenue generation
Contribute to shaping Citi's growth narrative for Investor Day
Identify, cultivate, and enable strategic partnerships with key technology providers, fintechs, and academic institutions to accelerate innovation and capabilities crucial for Citi's strategic objectives
Conduct in-depth analysis of competitor technology strategies, market trends, and emerging disruptors to identify potential threats and opportunities for Citi, informing strategic positioning and differentiation
Partnering on AI Metrics & Insights Framework Definition: Partner with existing team members and Engineering & Architecture leads to define the framework for Citi's firm-wide AI capability taxonomy
Collaborate on establishing standards for generating and storing usage telemetry for Citi's AI tools, providing critical insights to drive strategy and adoption
Contribute to the strategic guidance on the responsible and impactful adoption of AI technologies across the organization
Evolving and Maintaining Citi’s Technology Strategy: Support the annual refresh and continuous evolution of Citi’s overarching Technology Strategy to reflect the latest organizational changes, industry trends, and strategic priorities
Extend technology roadmaps to cover all relevant business and functional organizations and contribute to the development of sub-strategies for new areas (e.g., Digital Assets), ensuring existing strategies remain current with technological advancements
Develop and refine compelling presentations and strategic documents for CTO Management, Technology Leadership, and the Board of Directors, effectively telling the story of Technology Strategy
Facilitating Governance & Cross-Team Collaboration: Coordinate and document governance processes, including tracking follow-up actions and ensuring audit-readiness
Partner with stakeholders across strategy, operations, and engineering to champion Technology Strategy, ensuring alignment and clear communication of the team's perspective and priorities
Requirements:
Extensive experience in financial services, technology strategy development, business analysis, or consulting, with a focus on business growth and/or AI
Proven experience operating at an SVP level or equivalent, functioning as a highly strategic individual contributor
Demonstrated ability to drive cross-functional alignment and influence senior stakeholders effectively
Exceptional ability to navigate ambiguity, identify core business and technological drivers, and formulate actionable strategies that deliver tangible impact
Demonstrated ability to perform comprehensive competitor and market analysis
Strong understanding of current and emerging technology trends, particularly in Artificial Intelligence, and their strategic application within the banking sector
Outstanding communication, presentation, and organizational skills, with extensive experience presenting to executive-level IT managers and influencing C-suite decisions
Ability to quickly build trust, constructively challenge, and foster effective partnerships
Excellent presentation skills and strong proficiency in Microsoft Office Suite, particularly PowerPoint
A keen interest in AI & Automation and their strategic applications
Self-motivated, independent, and highly adaptive, with the ability to manage multiple priorities and excel in a demanding, fast-paced environment
Possesses strong initiative, willingness to take ownership, and the ability to effectively deliver against expectations
A commitment to excellence and collaboration within a diverse workforce
Nice to have:
Understanding of digital assets and blockchain technologies is a significant plus
Experience with AI tools like Copilot and ChatGPT is a bonus, though not essential
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources