This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Technology Specialist to join our team in Muskegon, Michigan. This is a contract position focused on providing IT support across multiple service areas, with occasional travel required to various locations. The ideal candidate will possess strong technical expertise and a commitment to delivering exceptional help desk assistance.
Job Responsibility:
Provide first-level support for hardware, software, and network issues, ensuring timely resolution
Manage and maintain Active Directory, including user accounts and security protocols
Support and troubleshoot Microsoft technologies such as Exchange, Office 365, SQL Server, and Server environments
Administer and optimize Meraki networks to enhance connectivity and performance
Assist with the setup and configuration of IT systems across multiple locations
Document and track technical issues and resolutions using help desk tools
Collaborate with team members to implement technology solutions and improvements
Perform regular system updates and backups to ensure data security and reliability
Travel to various service areas as needed, utilizing a company-provided vehicle
Deliver technical training and guidance to end-users to improve their understanding of IT systems
Requirements:
Proficiency in Active Directory management and administration
Strong expertise in Microsoft technologies, including Exchange, Office 365, SQL Server, and Server environments
Experience working with Meraki networks and related tools
Solid understanding of help desk operations and troubleshooting techniques
Ability to travel to different locations within the service area as required
Excellent problem-solving skills and attention to detail
Strong communication skills for interacting with team members and end-users
Relevant certifications or equivalent experience in IT support and systems administration
What we offer:
medical, vision, dental, and life and disability insurance